Courtyard by Marriott Norwich

3.0 star property

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Photo gallery for Courtyard by Marriott Norwich

Pool
Property amenity
View from property
Breakfast and dinner served
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
181 W Town St, Norwich, CT, 06360
  • Place, William W. Backus Hospital
    ‪2 min drive‬
  • Place, Mohegan Sun Casino
    ‪9 min drive‬
  • Place, Mohegan Sun Arena
    ‪9 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪28 min drive‬

Room options

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(48 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott Norwich

Hotel with free parking, near Norwichtown Mall
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott Norwich offers 120 accommodations with coffee/tea makers and a hairdryer. 32-inch Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges and microwaves.

This Norwich hotel provides complimentary wired Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Norwich. During your stay, you'll be within walking distance of Norwichtown Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include a 24-hour business centre, 2 meeting rooms and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Norwichtown Mall and a few minutes from Leffingwell House Historic Museum
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at Courtyard by Marriott Norwich. Free self parking is available.

This 3-star Norwich hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Bistro – This café serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9.95 to 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.95 to 15.95 per person
  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Norwich
Courtyard Marriott Norwich
Courtyard Norwich
Marriott Courtyard Norwich
Marriott Norwich
Norwich Courtyard
Norwich Courtyard Marriott
Norwich Marriott
Courtyard By Marriott Norwich Hotel Norwich
Courtyard Marriott Norwich Hotel
Courtyard by Marriott Norwich Hotel
Courtyard by Marriott Norwich Norwich
Courtyard by Marriott Norwich Hotel Norwich

Reviews

Courtyard by Marriott Norwich Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 651 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 69 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

Reviews

10/10 Excellent

Prashanth

Liked: Cleanliness, staff & service, property conditions & facilities
Property is undergoing
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Location off the hotel was easy to find/access.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicola

Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Stayed 2 nights in Jun 2025

10/10 Excellent

Rosa

Travelled with family
Customer service was great
Stayed 1 night in Jul 2025

8/10 Good

ilda, STATEN ISLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it very much. I will go again.
Stayed 1 night in Jun 2025

6/10 Okay

ELIZABETH

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Kind staff and easy check-in. Clean room and had A/C that worked very well especially during this heat. Was a little disappointed of the lack of communication about the construction, as I went out of my way to find a hotel with a pool and we couldn’t use it after a long drive. Other than that was an easy stay…
Stayed 1 night in Jun 2025

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a room in the basement. Everything in our room was damp and moist. Additionally, the entrance to the hotel had trash all over the place because the trash had not been taken out timely. Our worst experience at a Marriot
Stayed 2 nights in Jun 2025

4/10 Poor

Gerard

Stayed 3 nights in Jun 2025

4/10 Poor

Tricia

Travelled with family
Disliked: Property conditions & facilities

Disappointing

Check-in was efficient, our beds were comfortable. The building fire alarm went off at 8:30am for 10 minutes. We exited but no staff ever offered an explanation, told us it was safe/not safe to reenter, or checked on guests. Our shower handle was broken and we had no hot water. The front desk said they would send maintenance to fix it but never did so our choices were ice cold showers or to not shower. At check out, staff apologized but said they couldn’t refund any money because we booked through on online source. Instead they offered us 4 to-go drinks from their Marketplace refrigerator.
Stayed 1 night in Jun 2025

6/10 Okay

Ray

Liked: Cleanliness, property conditions & facilities, room comfort

It was ok.

The room was very clean and I got a suite so it was very roomy with a great balcony. The tv in the bedroom didn’t work and it took two calls to the front desk to get it fixed, the guy who fixed it was very polite and did so quickly. It looked like the rooms at the other end of hall were updated but we didn’t get one of those. My guess is Hotels.com buys up the older rooms for a cheaper rate. No breakfast or extras coffee included. There’s a Starbucks in the lobby.
Stayed 2 nights in Jun 2025

10/10 Excellent

Munachiso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diane, Rutland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All staff members were extremely helpful and nice.
Stayed 2 nights in Jun 2025

2/10 Terrible

Lowell

Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, room comfort
it’ll be great when you folks wrap up the renovations. my floor and room were really good - outstanding staff! Jeannine at food & beverage is a STAR - give her a big end of year bonus!
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
The staff was excellent and informative. There was no continental breakfast which l look forward to. There were no clocks in the room so find my watch and find my phone. Seems trivial but....
Stayed 4 nights in May 2025

10/10 Excellent

Serena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean new comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Justin

Stayed 1 night in May 2025

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well kept down to earth Hotel.... The only thing we weren't big on is they were doing some construction work on the floor we we're on... But to their credit they did offer to move us to another floor at no additional charge... For the most part the Hotel is well kept, & staff members are quickly responsive to your needs.. Two place to eat at this Hotel... One is inside, the other is out... Both place's had friendly flexible staff... Food was fairly good at both places... from 1 out of a 100 being exceptional- 75 is just passing.... We gave this Hotel an 89%.... It exceeded our expiations... We would be more then happy to stay at it once again on day of the week...
Stayed 2 nights in May 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and a great shower!
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

front desk employee was very rude
Stayed 1 night in May 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025