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Sutton Staithe Hotel

3.0 star property

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Interior
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Front of property
Single Room, 1 Single Bed, Garden View | 1 bedroom, individually decorated, individually furnished, desk
Breakfast and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Staithe Rd, Norwich, England, NR12 9QS
  • East Ruston Old Vicarage
    ‪5 min drive‬
  • Happisburgh Lighthouse
    ‪8 min drive‬
  • BeWILDerwood
    ‪11 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪26 min drive‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite | 1 bedroom, individually decorated, individually furnished, desk

Double Room, Ensuite

9.0 out of 10
Wonderful
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, individually decorated, individually furnished, desk

Family Triple Room

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Single Room, 1 Single Bed, Garden View

Single Room, 1 Single Bed, Garden View | 1 bedroom, individually decorated, individually furnished, desk

Single Room, 1 Single Bed, Garden View

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 1
  • 1 Single Bed

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About this property

Sutton Staithe Hotel

Lakefront hotel with coffee shop/cafe and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, coffee/tea in a common area, an arcade/games room and a banquet hall are on-site. Change of towels is available on request
Sutton Staithe Hotel offers 11 accommodations with designer toiletries and a hairdryer. This individually decorated and furnished accommodation includes desks. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Sutton Staithe Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Norfolk Broads. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a vending machine and coffee/tea in a common area
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Norfolk Broads and a 1-minute drive from The Museum of the Broads
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A vending machine, an arcade/games room, and coffee/tea in common area are also featured at Sutton Staithe Hotel. Free self parking is available.

This 3-star Norwich hotel is smoke free.

The hotel hosts a free manager's reception daily.
Sutton Staithe Bar – This restaurant serves breakfast and dinner. A children's menu is available.
A hosted evening meal is available for a surcharge daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of GBP 14.95
  • Private picnics

Restaurants on site

  • Sutton Staithe Bar

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a provincial park
  • On a lake

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 20 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 9.95 for adults and from GBP 5.95 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: GBP 14.95

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Sutton Staithe Hotel Hotel
Sutton Staithe Hotel Norwich
Sutton Staithe Hotel Hotel Norwich

Sutton Staithe Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 276 out of 490 reviews
Rating 8 - Good. 155 out of 490 reviews
Rating 6 - Okay. 43 out of 490 reviews
Rating 4 - Poor. 12 out of 490 reviews
Rating 2 - Terrible. 4 out of 490 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Kevin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room rate was very cheap and there’s a reason for this. The building is very shabby and although the welcome pack explains that it’s an old building and they are doing their best to renovate it, it’s obvious that they are completely out of their depth. This was a feeling echoed by other guests I spoke to. Having said that the bed was one of the most comfortable hotel beds I’ve slept in for sometime. Food was good, drinks offer extensive and staff friendly and I’m sure doing their best. Would I book again, sadly not.
Stayed 1 night in May 2025

10/10 Excellent

simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcome. Excellent bedroom and end suite bathroom. Bed extremely comfortable. Breakfast was fantastic. Amazing setting. Could not fault anything.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy repeat customer

3rd visit in two years, love this place. Lovely comfortable rooms with great mattresses and bathrooms. Brilliant food and a broad selection of local beers in a great location especially if you want to take an electric boat out on the broads for a few hours.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly

Lovely people, very friendly, made us most welcome. They are trying to build this hotel up, lots of Refurb work but this didn’t affect the service, the food or the drink that was served to us overall we had a great weekend and we definitely go back again
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Amenities
Beautiful
Stayed 1 night in May 2025

6/10 Okay

Stephen

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always good at the Staithe, rooms are what you expect in a pub, the food is exceptional and the customer service is very good
Stayed 2 nights in Apr 2025

8/10 Good

Agnieszka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet hotel. Comfortable beds,friendly staff,room has everthing you need.
Stayed 2 nights in May 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly hotel

Lovely hotel friendly staff. We have stayed several times and I am sure we will we staying again.
Stayed 1 night in May 2025

2/10 Terrible

Andy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking customer service

Booked the wrong date by mistake and realised straight away.Tried to contact property with no response, Hotels.com tried several times but to no avail.l was willing to change dates but to have no reply from this hotel I find quite bizarre. This may be a really nice hotel but their customer service is definitely not up to what you would expect.
Stayed 1 night in May 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people nice area on river.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Amenities
We stayed here for one Night on the way to visit family in Suffolk. Great little place, room was very clean, food in the bar was great with very friendly locals to chat to. Staff were very pleasant and helpful. Great value with full English/continental breakfast included with the price. Would not hesitate to stay again.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice stay - but shower and decor quite dated . Cosy and nice location
Stayed 2 nights in Apr 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, excellent staff, very good food and a great room with a comfy bed.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Hotel - Wonderful Staff

Welcoming and helpful staff. Beautiful room overlooking the small marina on the River Ant. Comfortable and attractive room. Would highly recommend and stay again whenever I have the chance.
Stayed 1 night in Apr 2025

6/10 Okay

Margaret

Liked: Cleanliness
Lovely property problem no heating in bathroom blow heater in bedroom breakfast not as good as previous
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great breakfast excellent value for money
Stayed 1 night in Apr 2025

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dog friendly hotel and enjoyed our stay rooms were comfy however cracked tiles in bathroom and slight mould on ceiling of bathroom which was a shame but lovely location and food and breakfast was cooked well and nicely presented staff very helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

AJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Stay was Thoroughly enjoyable Friendly Staff and Relaxed attitude..Clean and Very Comfortable Room
Stayed 1 night in Apr 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Had a lovely stay at this hotel after a day at Bewilderwood. Spacious and comfortable bed with a lovely sea theme to the room. Food was excellent and the staff very friendly and helpful.
Stayed 1 night in Apr 2025