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3.7 von 5
Gut!
Alle 23 ebookers -Bewertungen ansehen

"Everything . First class service and friendly welcome " Mehr

Von einem verifizierten Reisenden am Wed 10 Mar 2021

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Standardzimmer, 1 Doppelbett, barrierefrei, Nichtraucher

Bettenanzahl 1 kleines Queen-Bett Maximale Belegung 2 max.

Standardzimmer, 1 Doppelbett, Nichtraucher

Bettenanzahl 1 kleines Queen-Bett Maximale Belegung 2 max.

Standardzimmer, 2 Einzelbetten, Nichtraucher

Bettenanzahl 2 Einzelbetten Maximale Belegung 2 max.

Familienzimmer, Mehrere Betten, Nichtraucher

Bettenanzahl 1 kleines Queen-Bett Maximale Belegung 4 max.

Deluxe-Zimmer, 1 Doppelbett, Nichtraucher

Bettenanzahl 1 kleines Queen-Bett Maximale Belegung 2 max.

Executive-Zimmer, 1 Doppelbett, Nichtraucher

Bettenanzahl 1 kleines Queen-Bett Maximale Belegung 2 max.

Bewertungen für Best Western Nottingham Derby basierend auf 23 geprüften Bewertungen

Bewertungszusammenfassung
3.7 von 5 3.5 von 5.0
Sauberkeit der Zimmer 4.0 von 5.0
Service 4.5 von 5.0
Zimmerkomfort 4.0 von 5.0
Allgemeiner Zustand 3.5 von 5.0

Gästebewertungen für das Best Western Nottingham Derby

Alle (12) Paare (1) Familie (7) Freunden (1)
1 von 5
Booked as my usual hotel was full. Initial impressions from the outside wasn’t great, but as you walk in the door you can see it’s had a recent refurb. Greeted by a very nice receptionist who was thorough and helpful. I booked an accessible room and was allocated accordingly. Whilst in this room there was an infestation of ants, I spoke with reception who moved me after inspecting the room. The second room was not accessible. This room was smaller, louder, constant leaking pipework and thin walls and windows that seemed to enhance any noises. Overall the stay was awful, with the mix of issues I wasn’t able to sleep and decided to leave to leave in the early hours of the morning due to it being pointless staying in a room you can’t sleep in. I don’t believe I will be staying here again.

Gepostet von am 4. Juni 2021

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Kommentar von Hotelmanagement

8. Juni 2021 von Lorna

Good evening, I understand management have responded to this directly via email. Kindest regards,

5 von 5
Everything . First class service and friendly welcome

Gepostet von am 10. März 2021

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Kommentar von Hotelmanagement

10. März 2021 von Lorna

Dear guest, Thank you for taking the time to leave us feedback regarding your recent stay with us. I am pleased to read that you received a great service from the staff. I will ensure your comments are passed on. We hope you will stay with us again in the future. Kindest regards.

5 von 5
Really nice helpful staff - good location for motorway, with good access to Nottingham, East Midlands airport, derby and Leicester. Room was lovely and quiet considering near airport and motorway

Gepostet von am 8. Jan. 2020

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Kommentar von Hotelmanagement

10. Jan. 2020 von Gwen

Dear Guest, Thank you for taking the time to leave your great review. I am happy to read that you enjoyed your stay and that the staff were helpful. I hope you will stay with us again soon. Kind regards

1 von 5
Very unwelcoming ; was given a room that felt like I was on the M1 all night ; shower didn’t work properly and the quilt hadn’t seen a washing machine for a very long time .

Gepostet von am 19. Nov. 2019

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Kommentar von Hotelmanagement

20. Nov. 2019 von Gwen

Dear Guest, I am sorry to read that you did not have a good experience with us. If you could provide further details, for example, the room you stayed in and the date you stayed, I will be able to look into all the points raised. Kind regards

5 von 5
The staff were very friendly, attentive and helpful

Gepostet von am 10. Nov. 2019

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Kommentar von Hotelmanagement

13. Nov. 2019 von Gwen

Dear Guest, Thank you for taking the time to leave your great feedback. I am happy to read that you enjoyed your stay and that the staff were friendly. I hope you will stay with us again soon. Kind regards

4 von 5

Gepostet von am 14. Okt. 2019

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Kommentar von Hotelmanagement

15. Okt. 2019 von Gwen

Dear Guest, thank you for taking the time to leave your review. I hope you stay with us again soon. Kind regards

4 von 5
+ Fast, pleasant check in. Room had plenty of space, comfy bed, tea/coffee/toiletries/iron/tv/hairdryer. Good value for money. Nice staff. - Noisy doors close with a bang so a group of people getting back late at night makes a lot of noise as they go to their rooms. Sliding door into bathroom kept getting stuck. No air con. No lift.

Gepostet von am 10. Sep. 2019

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Kommentar von Hotelmanagement

11. Sep. 2019 von Gwen

Dear guest, thank you for taking the time to leave your review. I am happy to read that you found the hotel value for money and enjoyed the facilities of the room and found the staff nice. I am sorry to read that there was a problem with the noise of the doors closing. As these are all fire doors, unfortunately, this cannot always be helped. I am sorry to read about the sliding door to the bathroom, and will get this looked into. I hope you will consider staying with us again soon. Kind regards

4 von 5
The check in was good . The grill is good and the staff were very efficient. The property could do with a lift. The shower cubical could do with replacing as there is a lot of black in it

Gepostet von am 5. Sep. 2019

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Kommentar von Hotelmanagement

10. Sep. 2019 von Gwen

Dear Guest, Thank you for taking the time to leave your review. I am happy to read that you enjoyed the food at the restaurant. We are currently working on carrying out refurbishments, so your comments will be taken into consideration. I hope you will stay with us again soon. Kind regards

1 von 5
Room too hot and set at 25.5 degrees Too loud next to motorway

Gepostet von am 30. Juni 2019

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Kommentar von Hotelmanagement

30. Juni 2019 von Gwen

Good afternoon, I am sorry that you found the room too hot. Unfortunately, we do not have air conditioning in the rooms, but we do provide fans to try to keep the temperature down. As you can appreciate, we are having a particular hot spell regarding the weather at the moment. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5 von 5
Nice and quiet hotel, check was very easy and the staff were really helpful. Room was bigger than expected, clean and had everything needed ie hairdryer, iron and tea/coffee making facilities. Restaurant across from the main entrance and parking to the rear.

Gepostet von am 12. Dez. 2018

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.