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Union Plaza

3.0 star property

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Photo gallery for Union Plaza

Restaurant
Desk, blackout curtains, iron/ironing board, free WiFi
Front of property
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Street Almaty 1/1, Astana, Akmola Province, 010000
  • Place, Astana Arena
    ‪2 min drive‬
  • Place, Bayterek Tower
    ‪2 min drive‬
  • Place, Khan Shatyr
    ‪3 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Room

Luxury Room | Desk, blackout curtains, iron/ironing board, free WiFi

Luxury Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Desk, blackout curtains, iron/ironing board, free WiFi

Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Union Plaza

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Union Plaza offers 32 air-conditioned accommodations with complimentary slippers and a hairdryer. LED televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Union Plaza, you'll be within walking distance of Islamic Centre. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include laundry facilities and a lift
  • Just a 2-minute drive from Saryarka Velodrome and a few minutes from Alau Ice Palace
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

The business-friendly Union Plaza also features tour/ticket assistance, laundry facilities, and room service (during limited hours). An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Astana hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
Union Plaza has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Union Plaza Hotel Astana
Union Plaza Hotel Nur-Sultan
Union Plaza Nur-Sultan
Hotel Union Plaza Nur-Sultan
Nur-Sultan Union Plaza Hotel
Union Plaza Hotel
Union Plaza Hotel Nur-Sultan
Union Plaza Nur-Sultan
Hotel Union Plaza Nur-Sultan
Nur-Sultan Union Plaza Hotel
Union Plaza Hotel
Hotel Union Plaza
Union Plaza Hotel
Union Plaza Astana
Union Plaza Hotel Astana

Union Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 13 reviews
Rating 8 - Good. 5 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff and very helpful, nice clean hotel and good breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Erjan Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Vasilya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly personnel, spacious room, clean and comfortable. I will book it again when needed.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Een goede plek

Het hotel is dicht bij centrum van Astana ( van Bayterek ) dus de locatie is heel goed. Dicht bij het Astana International Airport. Ze kunnen voor jou een vervoer regelen. Ze spreken helaas geen Engels maar met een electronische translator gaat het wel. Vriendelijke en behulpzame mensen. Ps. Ontbijt is heel lekker :-)
Stayed 1 night in Apr 2024
Verified

8/10 Good

Jacek

Liked: Cleanliness, staff & service

Pobyt 9 dni

Hotel całkiem znośny, wszelkie prośby były realizowane natychmiast, śniadania bardzo monotonne. Cena adekwatna do standardu.
Stayed 9 nights in May 2023
Verified

4/10 Poor

Irina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Нет регулярной убоки, убирают только после просьбы. За 17 дней проживания ни разу не поменяли бельё. На завтрак предаставляют выпечку не первой свежести. Больше никогда не останавлюсь в этом отеле и другим не советую.
Stayed 16 nights in Nov 2019
Verified

8/10 Good

Verified traveller

１９年９月に１１泊ほど滞在しました。部屋は広くて設備自体もおおむね満足でしたが、室内の清掃はこちらから頼まない限り、してくれないのが驚きました。しかもスタッフはなかなか英語が通じず。 朝食バイキングは毎日同じメニューでしたが、長期滞在でなければそこまで飽きることはないかなと。 Ｗｉ―Ｆｉの状態は日によってまちまちでしたが、使えなくて困るというほどでもありませんでした。
Stayed 11 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good location, 2km from Green Boulevard (Bayterek Tower). Easy to get taxi. Spacious and clean room. Good breakfast spread.
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

sameen

Stayed 1 night in Apr 2023
Verified

8/10 Good

Cihan

Stayed 1 night in Jul 2022
Verified

6/10 Okay

Evgenii

Stayed 16 nights in Nov 2019