The first time I tried to stay here the door code they provided did not work. Customer service is horrendous, you have to message them on WhatsApp and getting a reply takes an hour. I got a second code and it still didnât work. They didnât reply after this so I had to call Expedia who then booked me at another hotel.
I accidentally booked this place again on my next trip and the code worked. I woke up at 1 am for an early train but couldnât leave the hotel because all of the exits leaving the courtyard were gated off. There were buttons which I assume were there to open the gates but they did nothing. After twenty minutes of trying to get a hold of customer service on WhatsApp, I found a small red string hanging by a wall which I pulled and the gate opened. Nearly missed my train. This place is horribly run. An absolute horror show of an operation.
I liked the location of this place however the cleanliness was just decent. The bed sheets had someone elseâs hair stuck to it, and because there is no staff working at this place the sheets couldnât be changed until the next day.
It took a half hour to get the check-in code. Every day but the last there were people waiting around by the entrance that couldn't get the access code to work. Every day but the last!
The room was okay. But the ventilation controls were not intuitive. The first night one fan would run for a minute, then stop, and then 5 seconds later another system would start up. This would repeat every 2 minutes throughout the night. The next day I tried to turn off everything and just open a window. Eventually it worked. If I would return I might stay at this place because I know how to make things work, but it someone asked me where to stay, I would not suggest this property.
Good location which is right outside the train station, but not recommend to solo-female travellers cuz there groups of gangs outside that part of the station. A bit poor air ventilation but I don't think it is the property's problem, there was strong cigarette smell during some nights.
Right next to the main station. Make sure to request the room far away from the main door. When itâs closed it shook the whole building. I stayed right above. Itâs difficult to sleep
Perfect location next to the main railway station with the connection to the airport (U2 line). Walkable to the old town area for tourist sights and restaurants.
Ich bin hĂ€ufig in Ă€hnlichen UnterkĂŒnften und diese war wirklich eine der Besten! Völlig unkomplizierter Check-in. Alles ist hervorragend erklĂ€rt, oder erklĂ€rt sich von selbst. Absolut empfehlenswert und ich werde dort auf jeden Fall wieder einmal buchen.