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The Highlands By Unique Hotels

3.5 star property

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Photo gallery for The Highlands By Unique Hotels

Mountain view
Meeting facility
View from room
View from room
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
41/3A Unique View Road, Nuwara Eliya
  • Lake Gregory
    ‪16 min walk‬
  • Assemblies of God Church Nuwara Eliya
    ‪20 min walk‬
  • Lover's Leap Waterfall
    ‪8 min drive‬

Room options

View all photos for Family Suite, Mountain View

Family Suite, Mountain View | View from room

Family Suite, Mountain View

  • 60 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premier Single Room, 1 Queen Bed, Lake View

View from room

Premier Single Room, 1 Queen Bed, Lake View

  • 50 sq m
  • Lake view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premier Double Room, 1 Queen Bed, Lake View

View from room

Premier Double Room, 1 Queen Bed, Lake View

  • 55 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Mountain View

Deluxe Double Room, 1 Queen Bed, Mountain View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, 1 Queen Bed, Mountain View

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Single Room, 1 Queen Bed, Mountain View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Single Room, 1 Queen Bed, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

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About this property

The Highlands By Unique Hotels

Hotel in Nuwara Eliya with free breakfast and 24-hour front desk
This smoke-free hotel features a restaurant, concierge services and dry cleaning. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
The Highlands By Unique Hotels offers 10 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Nuwara Eliya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Highlands By Unique Hotels, you'll be within walking distance of Victoria Park. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and horse riding/rentals
  • 11 minutes on foot from Victoria Park and a 3-minute drive from Nuwara Eliya Golf Club
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. A round-trip airport shuttle and an area shuttle are available for a fee. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly The Highlands By Unique Hotels.

This 3.5-star Nuwara Eliya hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7 AM to 10:30 AM.
The Highlands By Unique Hotels has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 10:30 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Horseback riding/rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Highlands Unique Hotels Hotel Nuwara Eliya
Highlands Unique Hotels Hotel
The Highlands By Unique Hotels Hotel
The Highlands By Unique Hotels Nuwara Eliya
The Highlands By Unique Hotels Hotel Nuwara Eliya

The Highlands By Unique Hotels Reviews

Reviews

6.2
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Beautiful views. Friendly staff. Nice meals. Bit away from city.
Stayed 1 night in Dec 2019

2/10 Terrible

Romanthi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appaling

Worst. No room service, rooms were late to be given despite being on time, choice of food was bare minimum, even then asked for 1hour to serve dinner! Despite not being flexible staff had the odacity to give stupid excuses instead of trying to be focused on our needs!! Not recommend. Lobby was a mess when we arrived.
Stayed 1 night in Apr 2019

6/10 Okay

Pushpavaly

No so great.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, pretty view and comfortable

The staff were amazing and super helpful. I didn’t have time for breakfast so they offered me a packed lunch, with sandwiches and fruit. I arrived by taxi and the driver didn’t have change for me. So one of the guys went into town with he driver to change the money and bring it back to me. They were so accomodating.
Stayed 1 night in Nov 2018

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing view

One of the best view I have ever had from an hotel room. Clean, quiet and good breakfast. I would stay at this hotel again without hesitation.
Stayed 1 night in May 2018

10/10 Excellent

Angelee, Karachi, Pakistam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coolest hotel ever!

I stayed here with my family (4 persons) . The hotel staff was so sweet, the hotel looked great, modern structure and yet lobbies from where you can easily enjoy the view. Everything was nearby, gregory lake, victoria park etc. great looking rooms and breakfast. They even had driver quaters available which was very convinient because i had rented a car with the driver. Highly recommended!
Stayed 1 night in Sep 2017

2/10 Terrible

Fahad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel I been to in my live

This hotel is not more than 1-1.5 star hotel, they have cheated me with the rate when they charged me for the room and they have changed the room from what is shown on Expedia. The hotel looks nothing like the pic's and the location is not the best. The view is nothing like what's shown as the view you will see from the room is for buildings under construction. Take my advice and run as much as possible from this Hotel.
Stayed 2 nights in Sep 2017

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Ikke 4 stjerne værd

Toiletbrættet sad løst. Vandhanerne ved vask sad løst Ingen varmt vand i vandhane om morgenen. Stedet var misligeholdt og “garden view” var til en losseplads. Info om muslimsk hotel - minus alkohol det kunne man godt have oplyst
Stayed 2 nights in Jan 2019

4/10 Poor

Albert, Barcelona

Disliked: Property conditions & facilities

No es lo que dicen

Primero de todo explicar que las fotos que aparecen en la Web estan trucadas. Estuvimos dos noches en agosto,habia lluvia y bastante fresco. Pasamos frio en el hotel,no tenian ni calefaccion ni mantas,solo un mini calefactor. El servicio de restauracion muy malo,nos hicieron esperar 50' para servir unos sandwichs. Una decepcion.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No recommendation

Hotel is not in best shape, room was noisy and the sink lost some water, staff is friendly but overall no recommendation though
Stayed 1 night in Mar 2018