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Ruby True Hotel

3.0 star property

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Photo gallery for Ruby True Hotel

View from property
Deluxe Twin Room | Minibar, in-room safe, desk, blackout curtains
Reception
Superior Triple Room | View from room
Outdoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Myat Lay Road, Nyaung-U, Mandalay, 11221
  • Place, Nanpaya
    ‪15 min walk‬
  • Place, Petleik Pagodas
    ‪3 min drive‬
  • Place, Lawkananda Paya
    ‪4 min drive‬
  • Airport, Nyaung-U (NYU)
    ‪13 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • Garden view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, blackout curtains

Superior Triple Room

  • Garden view
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room

  • Garden view
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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Interior
Bagan View Hotel
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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 85 reviews
Bagan View Hotel

About this property

Ruby True Hotel

An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, concierge services and dry cleaning.
Ruby True Hotel offers 38 air-conditioned accommodations with minibars and a safe. Rooms open to patios. 21-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Nyaung-U hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Ruby True Hotel, you'll be within walking distance of Nanpaya. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Ruby True Dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and scooters/mopeds to rent
  • Just a 3-minute drive from Nanpaya and a few minutes from Petleik Pagodas
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Ruby True Hotel. Free self parking is available.

This 3-star Nyaung-U hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.
Ruby True Dining – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ruby True Dining

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 1 floor
  • 7 buildings
  • Built in 2013
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ruby True Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ruby True Hotel Bagan
Ruby True Hotel
Ruby True Bagan
Ruby True Hotel Nyaung-U
Ruby True Nyaung-U
Ruby True Hotel Hotel
Ruby True Hotel Nyaung-U
Ruby True Hotel Hotel Nyaung-U

Ruby True Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 92 reviews
Rating 8 - Good. 27 out of 92 reviews
Rating 6 - Okay. 6 out of 92 reviews
Rating 4 - Poor. 0 out of 92 reviews
Rating 2 - Terrible. 1 out of 92 reviews

9.0/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy. Very gentle and helpful staff
Stayed 3 nights in Sep 2023
Verified

8/10 Good

YIUHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店整體都好。早餐非常一般。選擇不多對比起酒店級數不相對。有一位女服務只叫您參加酒店團，租酒店車。態度過份咗。
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ありがとうございました。

3泊しました。ブーゲンビリアの花棚がきれいでした。体調が悪かったので、特別におかゆを作ってくださいました。感謝。ホテルのタクシーを利用すると観光に便利。女将さん（？）がフレンドリーでした。レストランのある所まで10分ぐらい、夜道は真っ暗でしたので、タクシーを利用すべきでしょう。食事中待ってもらっても1000円ぐらい。
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The property has potential but is quite outdated and is extremely cold during the night.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a Hotel

Beautiful hotel. Most welcoming place I have stayed at in many years of world wide travel thanks to the owner/manager Ms. Wa Wa (sorry if the spelling is incorrect). She greets you on arrival and sends you off with her warm and beautiful smile upon departure (even at an early hour of the morning). Special acknowledgment also to the restaurant manager. The entire staff are most courteous and friendly. Each room is set up as a bungalow with a balcony. The rooms are very comfortable and clean. The bathrooms are somewhat outdated but no problem as everything works fine. Plenty of hot water for the shower/tub combination. Wifi was excellent. The pool is large and well maintained as is the entire hotel complex. The breakfast buffet is good. I would definitely stay at this hotel again if my travels bring me back to Bagan.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Anasuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice pool

We stayed two nights and it was a relaxing stay with a welcome pool. The wait staff was very attentive in the dining hall and gave us lots of coffee. The breakfast buffet was good.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Christel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and affordable

Very comfortable and clean hotel. Brand new swimming pool. Charming cottages. Friendly staff.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and cheerful staffs. They remain at our disposal from early morning until dark. Everywhere is clean.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Each room is a separate bungalow with a balcony. The room is huge with a large bathroom and a tub. The pool is a nice addition. But the best thing about this hotel is the staff, and especially Wawa. We arrived early in the morning and they had the room ready for us. They helped us with the bus ticket and with other things as well. It is far from the center but that’s an advantage, because it’s quiet. It is possible to walk to the village which is nearby. Anywhere else you need a ride anyway, so it doesn’t really matter.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
エアコン、冷蔵庫、給湯は問題なしです。バスタブはありがたかった。タオルに少しだけ汚れが残っていました。気にする人は気にするかもしれません。
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

hye sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
평범한 리조트가 사장님의 서비스력으로 특급업그레이드 되는 신기한 경험을 느끼실수 있습니다. wawa 사장님 짱! 시내 외곽지라 조용하고 정원이 예쁜 고즈넉한 곳입니다.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Bagan

We had lovely 2 days in wonderful Bagan and in particular at Ruby True Hotel. The Hotel manger and the entire staff is really kind and fullfills all whishes. A eScooter was provided to us directly after our arrival at 5h30 am (!) to see the sunrise and we received a room also well early and before official check-in. Perfect!
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

KevinTan

Liked: Staff & service, property conditions & facilities
Good locality. Near new Bagan. Facilities arranged by hotel staffs like ebike. Van pickup are wonderful. Personal attention provide by manager Ms Wahwah are incredible. Bfast are average reasonable. Will be back.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

KANG YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wawa讓人賓至如歸

Wawa是親切且萬能的，住這裡是非常棒的選擇！
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店員工非常親切，幫助了很多
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay.

Very friendly and well trained staffs, room are large and cleaning, garden is well managed, hotel room is very quite for relax.
Stayed 3 nights in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöne saubere Bungalows in einem Garten

Wir waren die einzigen Gäste! Trotzdem war die freundliche und sehr aufmerksame Besitzerin sehr bemüht und hilfsbereit, um uns den Aufenthalt so angenehm wie möglich zu gestalten. Die Zimmer sind ordentlich und von einer akzeptablen Größe mit einer dazugehörigen Terrasse. Sehr ruhige Lage, da sich das Ruby True am Rande des Ortes befindet. Das Frühstück war sehr gut und das Personal sehr bemüht.
Verified

10/10 Excellent

Siu Yee

Liked: Cleanliness, staff & service, room comfort

非常不错的酒店

酒店服务员很好，由其老板娘亲力亲为，视客户如已，我们去到还升级房间，环境清静，早餐丰富，价格实惠！值得推荐
Stayed 2 nights in Mar 2018
Verified

8/10 Good

B Tuyet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imagine 30+ units scattered in a large and lovingly tended garden, very comfortable beds with excellent linen, and a standard of service rarely found anywhere at a mid-range establishment. During our three night stay early in 2018, my wife and I had the feeling that we were welcome visitors to a friend’s home – the sort of friend who’ll make sure you get good support from your electric bike rental place when the batteries died, and who’ll get up at four a.m. to send you on to the Mandalay boat with a breakfast box in hand. Yes, the Ruby True’s cottages could use a face-lift; in particular we older folks would appreciate better lighting and brighter walls. The shower head and controls could be updated with individually adjustable apparatus, and there could be more hooks and a larger tray or shelf to hold bathroom gear. The wi-fi signal is strongest near the office and dining room; we suppose there are ways to enhance the signal elsewhere on the property. We were told that the Ruby True has a new owner who’s planning to renovate. If this is so, pray that the work is done thoughtfully, with care to preserve what makes this inn so delightfully retro.
Stayed 3 nights in Feb 2018
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy hotel with hearty staff

The Ruby True is probably one of the most charming hotel in Bagan. Not at the center, but in a more quiet part of New Bagan. The bungalows are quite authentic and the staff is very hearty and considerate. We were indeed happy to have chosen this very personal hotel where you feel like becoming part of the family. Also their restaurant is phantastic.
Stayed 3 nights in Dec 2017
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic base to explore the delights of Bagan

Ruby True is based within New Bagan and is a little far from some of the main sites in Old Bagan. However, as it is likely that you will be using an eBike or cycle this is not really an issue and the peace and quiet of the area is welcome. The hotel is an excellent spot to explore Bagan. the staff are supper friendly and can arrange bike, eBike, Tuk Tuk and various other services to help you see the pagodas and temples. Facilities are very good with nice clean rooms and good showers. Breakfast is excellent and Ms Wah Wah is probably one of the friendliest people you will meet. The hotel really places a heavy emphasis on customer service and support and I would recommend this as a good base to explore a fascinating area.
Stayed 3 nights in Dec 2017
Verified

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Hotelanlage, nettes Personal jedoch etwas abgelegen.
Stayed 3 nights in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
ไม่ใช่โรงแรมใหม่ แต่ก็ได้รับการบำรุงรักษาดี พนักงานน่ารัก พร้อมช่วยเหลือ // ที่นอนใยมะพร้าว แข็ง
Stayed 3 nights in Dec 2017
Verified

10/10 Excellent

Yuk Ha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常優越的住宿

清晨到埗，加5美元吃自助早餐。餐廳環境好，味道好，因此晚餐也留在這兒吃。 花園小屋舒適悠閒，有機會再來要多住幾天。 代訂了往蒙育瓦的車，就在酒店上車。非常方便。 總之下次再來，這是必然選擇。酒店員工與住宿都非常好。
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

At Ruby True, War War makes everything happen

We had a lovely stay at Ruby True, at a quiet edge of New Bagan, near many monuments. War War, the manager, took us by the arm upon arrival and throughout our stay, at any hour, made every request reality, whether we needed a superb guide, a tuktuk or taxi at any hour, a teapot, or an ebike. She is a fantastic manager. The cottages are old world charming, and everyone on staff is kind and helpful.
Stayed 3 nights in Dec 2017