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Holiday Inn Express & Suites Hayward - Castro Valley by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Restaurant
Lobby sitting area
1 bedroom, desk, laptop workspace, blackout curtains
Free daily buffet breakfast
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View in a map
25640 Mission Boulevard, Hayward, CA, 94542
  • Place, California State University East Bay
    ‪10 min walk‬
  • Place, Chabot College
    ‪4 min drive‬
  • Place, Oakland Zoo
    ‪14 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪17 min drive‬

Room options

View all photos for Premium Room

1 bedroom, desk, laptop workspace, blackout curtains

Premium Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

7.4 out of 10
Good
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (Communications)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Hotel in Hayward with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express & Suites Hayward - Castro Valley by IHG offers 85 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Holiday Inn Express & Suites Hayward - Castro Valley by IHG, you'll be within walking distance of California State University East Bay. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, laundry facilities and coffee/tea in a common area
  • On-site recreation includes a gym
  • Just a 3-minute drive from California State University East Bay and a few minutes from Alex Giualini Plaza Park
Holiday Inn Express & Suites Hayward - Castro Valley by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Hayward - Castro Valley by IHG also features coffee/tea in common area and laundry facilities. Free self parking is available.

This Hayward hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Pool hoist on site
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Suites Hayward an IHG Hotel
Holiday Inn Express Suites Hayward Castro Valley
Holiday Inn Express Suites Hayward – Mission Foothills
Holiday Inn Express Suites Hayward Castro Valley by IHG

Reviews

Holiday Inn Express & Suites Hayward - Castro Valley by IHG Reviews

8.0

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 90 out of 170 reviews
Rating 8 - Good. 34 out of 170 reviews
Rating 6 - Okay. 17 out of 170 reviews
Rating 4 - Poor. 10 out of 170 reviews
Rating 2 - Terrible. 19 out of 170 reviews

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful, new hotel

The hotel was brand new, spotless, and very well designed and decorated. The only downside to the whole stay was that the neighborhood did not seem suitable for exploring.
Stayed 1 night in Jul 2025

10/10 Excellent

Dianne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

maribel

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Reception was very rude and unhelpful.. was advertised with a pool and pool was closed.. waited 10 min for anyone let us in to do check in .
Stayed 1 night in Jun 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good, wish they put out more bacon though - always empty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend!

Everything was wonderful. Friendly staff. Easy elevators. Great breakfast. I worked in my room while my daughter was at an all day summer camp, and it was so quiet. I had one last meeting before checking out and they were kind to let me stay an hour past checkout. Thanks IHG!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ted

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Juanita Ibeth

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer, San Bernardino

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Ardath

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is clean and quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

Margulan

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, quiet, and had great air circulation. We felt comfortable during our stay. Staff were polite, and check-in was smooth. Would stay again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Nelson

Nice place
Stayed 1 night in Jul 2025

8/10 Good

Vernon

Stayed 3 nights in Jul 2025

10/10 Excellent

Linda, San Pedro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I can’t wait for the pool to be completed
Stayed 2 nights in May 2025

10/10 Excellent

Janeth

Stayed 2 nights in Jun 2025

6/10 Okay

Aleiyah

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Tyra

Travelled with family
Disliked: Room comfort

Was not very happy with my stay

When we checked in at 10pm, after a 5 hour flight, they put us on the 3rd floor. The room door would not lock/close shut. Somebody could bump into the door and it would open. Other people on the 3rd floor were VERY loud. Mind you it was after midnight when I finally complained and requested a new room. The guy told me we can change rooms in the morning with no issues and no extra cost. The next morning we waited 2 hours for a new room. The lady was kind that was helping us but she said they had no rooms available due to the cleaning crew, hence the 2 hour wait. I was then placed on the 2nd floor and you can tell the bathroom was not cleaned properly and the toilet paper hadn’t even been changed. They didn’t even add new soap. Breakfast was very mid but was free. Parking was free as well. Oh and they’re currently upgrading the outside/front walk in area so you have to use the side doors for entering and exiting. Area was nice, quiet and safe. Close to shopping areas, fast food and the movies.
Stayed 3 nights in Jun 2025

8/10 Good

Joseph, Chula Vista

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is new , Evelyn (Front Desk ) was great and accommodating , Bfast selection was also good.
Stayed 4 nights in Jun 2025

10/10 Excellent

Anabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great & easy. The young man was very helpful & nice. Gave me two water bottles. The rooms were nice & cleans. Beds were comfortable. 6 in my family we slept great. Thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Elmer

Stayed 1 night in Jun 2025

10/10 Excellent

Fikria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

It was for one night and it was comfortable
Stayed 1 night in Jun 2025

8/10 Good

Bambi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Tanzania

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

G

Brand new hotel, still partly under construction. Despite that, the staff were amazing. My room was immaculate, the associates at the front desk were really nice and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Deidre

Stayed 1 night in May 2025