Originally booked double queen. Found out it was on 2nd floor. Asked for 1st floor due to elderly person with mobility issues. Provided keys to room which was not ready for us to see. We had prior obligation in area that kept us from seeing room until evening when no available rooms left. One queen bed. I slept on dirty ripped up sofa. Main light switch in room did not work and outlet was shooting sparks when plugging stuff in.
This is an old Best Western since taken over by new management. Few improvements but very clean and our room had a large newer Samsung TV with excellent service. Our tub/shower drained VERY slowly. This was brought up at check-out.