We arrive. The storm door is nearly falling off its hinges. The main door is dented and dinged and has not been painted since it was installed many years ago. The lights in the bunk room do not work. There's no hand soap in two of the three bathrooms. The porch is covered in sand and dirt. The carpets are stained. The vertical blinds in the main bedroom are damaged and can't be closed or opened. The bi-fold door in front of the washer is broken. The sink drain plunger in the main bathroom is not operational. I call at 9 pm on the arrival day to note these items. The rep said the ticket has been created. I call at 9 am the next morning to follow up. The rep said the ticket has been created. I finally got a call back about 1 pm. A nice person on the line said they had no record of a ticket being created. No phone call was received regarding when maintenance will arrive to fix anything. The bedroom lights are operational when we return at the end of the day. The sink is "fixed" by removing the sink drain plug. Nothing else is ever cleaned or repaired.
I loved the Sea Suite! So close to the beach! The condo was great! The beds were comfortable, the kitchen was well stocked and the couch was perfect for lounging! Definitely recommend!
The condo was great. It was very clean and had many amenities including a full-sized refrigerator, washer and dryer. The kitchen was stocked with all we needed to cook our meals. The beds were comfortable and so was the couch. The pool on-site was nice. The location was great and just a short walk to the beach. It was quiet there, which we greatly appreciated. Weâd stay here again!
Very nice, clean, beds were very comfortable,great location.
One of the drains was clogged and they were there in half an hour to fix it! Great service!