The picture of the facility was not accurate, it was filthy. I took pictures and sent them to the rental agency. The dishwasher didnât work. Water wouldnât go down the drain dog hair in the plates, dog hair in the refrigerator, dog hair and the pots and pans, the couch was horrible Not like the picture at all the floors were dirty. It was awful to have my grandbabies in that filth.
Raffles had the best location for fireworks on July 4th! Didnât have to go anywhere! Nice pool short walk to the beach! Great walking distance to Montego Bay market and shopping center!!! We loved staying there!
Location to the beach and softball field we were playing at were great! House was relatively clean other than a few small things. Extremely disappointed with the temp of our house upon check in. The thermostat wasn't working so our house was 85° when we got there. On call said someone would be out 1st thing in morning, so needless to say we had a miserable night of trying to sleep in extreme heat. We were there for a softball tournament so my daughter was exhausted for her games the next day. Maintenance still wasn't there to fix it at 10:30 in the morning so I had to call again. AC wasn't fixed until mid-afternoon. I requested a refund for the first night, but instead of that I got a request to book an additional night at a discounted rate. Very disappointed!
We were late trying to check in and we were never able to contact the owner of the place. We stayed a night in the car and a different night in another hotel. The owner from VRBO was nowhere to be found the entire weekend.
Walk to beach, store and restaurant. Cool off in pool. Unit has outside AC compressor so quiet inside living area. Hard flooring in main living area is perfect for beach cleanup