Moon Palace Jamaica – All Inclusive

VIP Access

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Where to?

Dates

March 2026

April 2026

4 outdoor pools, pool loungers, lifeguards on site

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Beach/ocean view

On the beach, white sand, sun-loungers, beach umbrellas

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub
All-inclusive
Parking included
Free Wi-Fi

Explore the area

Main Street, Ocho Rios, Saint Ann

Place, Ocho Rios Craft Market
‪4 min walk‬
Place, Turtle Beach
‪7 min walk‬
Place, Turtle River Park
‪8 min walk‬
Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
‪20 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Very good

Ocean view
30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Ocean view
30 sq m
Sleeps 2
1 King Bed

Superior Family Partial Ocean View - Kids & Teens Free

Good

60 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Ocean view
161 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Deluxe Ocean View

Excellent

Ocean view
28 sq m
1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Deluxe Resort View

Very good

Resort view
28 sq m
1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

Ocean view
98 sq m
1 bedroom
Sleeps 4
1 King Bed

Superior Walk Out Suite Ocean View - Kids & Teens Free

Excellent

Ocean view
47 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Junior Suite Ocean View - Kids & Teens Free

Good

Ocean view
47 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Deluxe Resort View with Balcony - Kids & Teens Free

Good

Resort view
30 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

Resort view
28 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

Resort view
30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Similar properties

6 bars/lounges, 2 swim-up bars, 2 poolside bars

On private beach
Pool
Hot tub
Breakfast included

About this property

Moon Palace Jamaica – All Inclusive

Spend the day catching some rays at the beach, relaxing by one of Moon Palace Jamaica – All Inclusive's 4 outdoor swimming pools or pampering yourself at the full-service spa.

Moon Palace Jamaica – All Inclusive offers 705 accommodations with free minibar items and laptop-compatible safes. This individually furnished accommodation includes desks. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Our customers tell us they can't get enough of Moon Palace Jamaica – All Inclusive's great beach location. During your stay, you're just a quick walk from Ocho Rios Craft Market. Free WiFi in public areas, free valet parking and 4 outdoor pools are available.

Free WiFi
Free valet parking and self-parking
Enjoy international cuisine at Buccaneers Reef, a buffet restaurant with ocean views
Splash around at the waterslide or swim in the 4 outdoor pools
Indulge with manicures and pedicures, body wraps or body treatments at AWE Spa
Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
On-site recreation includes a gym, a sauna and volleyball
Guests have great things to say about the beach and the location
Just a 3-minute walk from Ocho Rios Craft Market and 5 minutes on foot from Ocho Rios Clock Tower
Airport shuttle service available for a fee

Moon Palace Jamaica – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Moon Palace Jamaica – All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 swim-up bars, a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a hot tub. Free self parking and valet parking are available.

This 5-star Ocho Rios property is smoke free.

Buccaneers Reef – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

La Gondola – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Pier 8 – Overlooking the pool, this restaurant specialises in seafood and serves lunch and dinner. Open daily.

Momo – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Boulangerie – On-site coffee shop. Open 24 hours. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Bartending

Dancing

Entertainment

On-site entertainment and activities

Access to on-site nightclubs

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available

Food and drink

2 swim-up bars
A bar/lounge
A beach bar
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Boulangerie
Buccaneers Reef
La Gondola
Momo
Pier 8

Things to do

4 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Games
Gym
Hot tub
Nightclub
Playground
Sauna
Shopping
Table tennis
Waterslide

Family friendly

4 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
In-room babysitting
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

Business centre
Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a regional park
On the beach
Pool loungers
Terrace

Full-service spa

Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Handrails in stairways
Lift
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

11 floors
3 buildings
Banquet hall
Lifeguards
Smoke-free property

Room amenities

Bedroom

Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

40-inch smart TV
IPod dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Desk
Individual furnishings
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Renovations and closures

The following facilities or services will be unavailable from January 22 2026 to March 2 2026 (dates subject to change):

Swimming pool

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Moon Palace Jamaica – All Inclusive

Children and extra beds

Children are welcome.

Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: JMD 10000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Moon Palace Jamaica – All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Moon Palace Jamaica Grande All Inclusive Ocho Rios

Moon Jamaica Inclusive inclus

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Moon Palace Jamaica – All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

10/10 Excellent

VENECIA

Travelled with family

6 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was excellent

Stayed 1 night in Dec 2025

10/10 Excellent

VENECIA

Travelled with family

6 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was excellent, staff customer service, pool, clean room, pool, beach.

Stayed 1 night in Dec 2025

10/10 Excellent

Akera

5 Dec 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Anthoney

Travelled with partner

5 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff was welcoming and service was excellent

Stayed 1 night in Dec 2025

10/10 Excellent

Leonie

Travelled with family, Travelled with group

4 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

The room was great. Absolutely loved the amenities. Enjoyed the Awe Spa and swimming with the dolphins. Definitely deserving of the 5 diamonds 💎💎💎💎💎.

Stayed 4 nights in Nov 2025

10/10 Excellent

Ellsworth

2 Dec 2025

Stayed 2 nights in Sep 2025

10/10 Excellent

Oswald

2 Dec 2025

Stayed 3 nights in Aug 2025

10/10 Excellent

Frances

30 Nov 2025

Stayed 4 nights in Nov 2025

10/10 Excellent

Kathleen

Travelled with family

28 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Every single detail was exceptional!

Stayed 4 nights in Nov 2025

10/10 Excellent

Karleen

Travelled with family, Travelled with partner

27 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The stay was awesome. The best hotel l have been to. Above my expectations Excellent customer service.

Stayed 2 nights in Nov 2025

10/10 Excellent

maranda

Travelled with family and small children

27 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

This was the best trip ever, my kids did not want to leave. everything was great, the staff was amazing, very friendly and helpful. the food was great. Everything was clean.

Stayed 3 nights in Jul 2025

10/10 Excellent

Jahmaal

25 Nov 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

Edward

24 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 6 nights in Nov 2025

10/10 Excellent

Danielle

24 Nov 2025

Stayed 3 nights in Nov 2025

4/10 Poor

Kim

Travelled with family and small children

24 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The food was disappointing and lacked authentic Jamaican dishes. The entertainment was honestly the worst I’ve ever experienced, and we’ve stayed at several resorts in Jamaica. The hotel felt quiet, dull, and lacked the fun island vibes we’re used to. Overall, it just didn’t deliver the lively, flavorful Jamaican experience we expected.

Stayed 4 nights in Aug 2025

10/10 Excellent

Christina

Travelled with partner

23 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

We stayed 5 days, 4 nights and everything was top notch. My only critique would be that the rules around the resort credits are confusing/vague. Staff was incredible, amenities were perfect, and the food was delicious. The spa was phenomenal and the Piano Bar is a true hidden gem in the resort. Shoutouts to Yaneak for an amazing check in experience, Caillou for his delightful bartending service, Chris (aka Slim Shady) at Pier 8 was wonderful at making out first night special, Felecia our concierge was so attentive as was Keosha our pre-arrival booking agent who setup all our transports, excursions and spa experience. Anthony, our hibachi chef at Momo was a true highlight and last, but certainly not least Cragen the pianist in the Piano Bar was hands down our favorite entertainment of the trip! We look forward to being back and bringing the family next time!

View from our balcony of the beach area.

Stayed 4 nights in Nov 2025

8/10 Good

Carissa

20 Nov 2025

Stayed 1 night in Oct 2025

8/10 Good

Sasha

Travelled with partner

20 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was good! Staff was very friendly and accommodating! To the potential couples guests It’s a family resorts without much designated adult only sections, but it’s centrally located with lots to do see shop and buy in walking distance

Stayed 1 night in Nov 2025

6/10 Okay

Jessica rae

20 Nov 2025

Got a bad room.

Stayed 1 night in Nov 2025

10/10 Excellent

Toka

19 Nov 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Travelled with family

19 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was clean and bathroom as well. Happy they have tiles and not carpet. Beautiful ocean view and we really enjoyed the pool! I would definitely return as the staff members were exceptional especially Rolando at Check in and Dahjae at the Momo restaurant. The VIP option with late check out option was a big plus too

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children

19 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

My stay has been nothing short of amazing! We were celebrating my mom's birthday and she enjoyed every moment. Upon checking in, i was visibly extremely tired and flustered, but Yaneak at customer service ensured that i was taken care of. My reservation had a minor hiccup, but she took care of everything with a smile and demonstrated real patience and empathy. Yaneak is the epitome of customer service, because she took ownership of issues i was experiencing and in turn gave me a superb experience. Gabby from public relations was such a sweetheart as well for calling Expedia and ensuring all was well with my second booking. Geovanni and Aldra from the Buccaneer buffet were so kind and attentive, they gave us true 5 star dining experience with a smile each time they stopped at our tables. Ainseleta, was our pool server, and i can't say enough about her. My toddler niece was well fed including us! She made sure we had everything we wanted and consistently checked in on us. Lovelee, our spa concierge was so helpful in getting our treatments booked, she even got us earlier slots on a short minutes notice! Our therapists Ann-marie, Tommie and Sofie did such a excellent job for me, my sister and mom. Me and my mom were so relaxed, we fell into a deep sleep! Finally, Jamal went above and beyond in decorating the rooms and the spa area to surprise my mom with treats! Every person we came in contact with, went above and beyond and they always end their service with "it's a pleasure!"

Stayed 2 nights in Nov 2025

8/10 Good

Cassio

19 Nov 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

Zhanneh Mickalah

17 Nov 2025

Stayed 5 nights in Oct 2025

10/10 Excellent

Mika

Travelled with group

17 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 3 nights in Nov 2025

Moon Palace Jamaica – All Inclusive

Choose dates to view prices

Photo gallery for Moon Palace Jamaica – All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

View all photos for Deluxe Ocean View

Deluxe Ocean View

View all photos for Deluxe Resort View

Deluxe Resort View

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Deluxe Resort View with Balcony - Kids & Teens Free

View all photos for Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

View all photos for Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

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Hotel Riu Ocho Rios - All Inclusive

About this property

Moon Palace Jamaica – All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Moon Palace Jamaica – All Inclusive Reviews

Reviews

Very good