Moon Palace Jamaica – All Inclusive

VIP Access

Choose dates to view prices

Where to?

Dates

February 2026

March 2026

4 outdoor pools, pool loungers, lifeguards on site

On the beach, white sand, sun-loungers, beach umbrellas

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, ping pong

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub
All-inclusive
Parking included
Free Wi-Fi

Explore the area

Main Street, Ocho Rios, Saint Ann

Place, Ocho Rios Clock Tower
‪4 min walk‬
Place, Turtle Beach
‪7 min walk‬
Place, Turtle River Park
‪8 min walk‬
Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
‪20 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Very good

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
Ocean view

Superior Honeymoon Suite Ocean View - King Size Bed

30 sq m
Sleeps 2
1 King Bed
Ocean view

Superior Family Partial Ocean View - Kids & Teens Free

Good

60 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

161 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds
Ocean view

Deluxe Ocean View

Excellent

28 sq m
Sleeps 3
1 King Bed OR 2 Double Beds
Ocean view

Deluxe Resort View

Very good

28 sq m
Sleeps 3
1 King Bed OR 2 Double Beds
Resort view

Superior Governor Suite Ocean View - King Size Bed

98 sq m
1 bedroom
Sleeps 4
1 King Bed
Ocean view

Superior Walk Out Suite Ocean View - Kids & Teens Free

Excellent

47 sq m
Sleeps 4
1 King Bed OR 2 Double Beds
Ocean view

Superior Junior Suite Ocean View - Kids & Teens Free

Good

47 sq m
Sleeps 4
1 King Bed OR 2 Double Beds
Ocean view

Deluxe Resort View with Balcony - Kids & Teens Free

Good

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
Resort view

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

28 sq m
Sleeps 3
1 King Bed OR 2 Double Beds
Resort view

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

30 sq m
Sleeps 4
2 Double Beds OR 1 King Bed
Resort view

Similar properties

6 bars/lounges, 2 swim-up bars, 2 poolside bars

On private beach
Pool
Hot tub
Breakfast included

About this property

Moon Palace Jamaica – All Inclusive

Luxury property on the beach, with 4 outdoor pools

Spend the day catching some rays at the beach, relaxing by one of Moon Palace Jamaica – All Inclusive's 4 outdoor swimming pools or pampering yourself at the full-service spa.

Moon Palace Jamaica – All Inclusive offers 705 accommodations with free minibar items and laptop-compatible safes. This individually furnished accommodation includes desks. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Our customers tell us they can't get enough of Moon Palace Jamaica – All Inclusive's great beach location. During your stay, you're just a quick walk from Ocho Rios Craft Market. Free WiFi in public areas, free valet parking and 4 outdoor pools are available.

Free WiFi
Free valet parking and self-parking
Enjoy international cuisine at Buccaneers Reef, a buffet restaurant with ocean views
Splash around at the waterslide or swim in the 4 outdoor pools
Indulge with body wraps, body scrubs or manicures and pedicures at AWE Spa
Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
On-site recreation includes a gym, a sauna and volleyball
Guests have great things to say about the beach and the location
Just a 3-minute walk from Ocho Rios Craft Market and 5 minutes on foot from Ocho Rios Clock Tower
Airport shuttle service available for a fee

Moon Palace Jamaica – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Moon Palace Jamaica – All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 swim-up bars, a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a hot tub. Free self parking and valet parking are available.

This 5-star Ocho Rios property is smoke free.

Buccaneers Reef – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

La Gondola – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Pier 8 – Overlooking the pool, this restaurant specialises in seafood and serves lunch and dinner. Open daily.

Momo – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Boulangerie – On-site coffee shop. Open 24 hours. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Bartending

Dancing

Entertainment

On-site entertainment and activities

Access to on-site nightclubs

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available

Food and drink

2 swim-up bars
A bar/lounge
A beach bar
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Boulangerie
Buccaneers Reef
La Gondola
Momo
Pier 8

Things to do

4 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Games
Gym
Hot tub
Nightclub
Playground
Sauna
Shopping
Table tennis
Waterslide

Family friendly

4 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
In-room babysitting
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

Business centre
Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a regional park
On the beach
Pool loungers
Terrace

Full-service spa

Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Handrails in stairways
Lift
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

11 floors
3 buildings
Banquet hall
Lifeguards
Smoke-free property

Room amenities

Bedroom

Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

40-inch smart TV
IPod dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Desk
Individual furnishings
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Renovations and closures

The following facilities or services will be unavailable from January 22 2026 to March 2 2026 (dates subject to change):

Swimming pool

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Moon Palace Jamaica – All Inclusive

Children and extra beds

Children are welcome.

Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: JMD 10000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Moon Palace Jamaica – All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

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Moon Palace Jamaica – All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

10/10 Excellent

Darin

24 Oct 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Travelled with group

24 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The beach view was wonderful.

Stayed 6 nights in Oct 2025

10/10 Excellent

Dotlyn

Travelled with partner

23 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best entertainment crew, friendly staff and yes! Nothing beats the heat better than a swim up pool with all your favorite drinks. See you guys next year!

Stayed 5 nights in Sep 2025

10/10 Excellent

Vanessa, Scarborough

23 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Will definitely going back , and recommend it to others

Stayed 1 night in Oct 2025

8/10 Good

Michelle

22 Oct 2025

Liked: Cleanliness, staff & service

Stayed 4 nights in Oct 2025

10/10 Excellent

Sherrian

21 Oct 2025

Stayed 2 nights in Jul 2025

6/10 Okay

Ruth Ann

Travelled with family

20 Oct 2025

Liked: Cleanliness

Disliked: Staff & service

When I arrived at Moon Palace, it felt like the start of a great relationship. You know charming, promising, saying all the right things. The food was surprisingly good for a mass-production buffet, and the Asian restaurant with the hibachi grill was a highlight. Chef Lemor was a class act. My kids loved the arcade and activities; everything felt easy and enjoyable. But like some relationships, it turned at the end. At checkout, we were told we could still enjoy some amenities before leaving. But once our wristbands were cut, the warmth disappeared. I went to grab a quick bite at the pizza bar and was met with, “Have you checked out yet? Then you can’t eat here. Only the buffet.” No empathy, no “sorry for the confusion,” just a blank stare as other guests looked on. It wasn’t the rule itself, it was the tone. The sudden shift from valued guest to outsider. It’s like telling someone, “I need a break, not a breakup,” and they instantly turn cold. Rules are fine, but communication and kindness matter too. I gathered my kids, took our quiet walk of shame, and thought, I like my own house anyway. Moon Palace, you had me at hello… but you lost me at checkout.

Stayed 3 nights in Oct 2025

10/10 Excellent

Sheila

20 Oct 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Kayla

Travelled with family, Travelled with group

20 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing! Food was 10 out of 10! Service was great! Staff were super nice and fun! The property was beautiful! Great location all around! I will be back!

Stayed 7 nights in Oct 2025

4/10 Poor

Ashley

Travelled with partner

20 Oct 2025

We are very dissatisfied with our stay. We were constantly bombarded by staff walking through the lobby for every reason imaginable. “What’s your room number, do you have this, have you booked this.” We started avoiding the lobby walking anywhere. The resort credit is very specific it can only be used on sunglasses and sun hats. When we arrived, we are on our honeymoon, got into our room, and were getting re”acquainted”. 1st knock- we forgot to but this bag in the room, tried again, 2nd knock, we forgot to put your wine in the room, 3rd knock, this one they took it upon themselves to just walk into the room- not kidding, they just came right in. 4th they came in with a chocolate peanut crunch bar. What should be noted is- when I came in I shared my allergies with 3 people to note it our room etc. I am highly allergic. My husband had a bite. And put it away as he can’t eat it around me. Honestly. Being constantly asked to spend money on everything. And all the hassle. It’s not worth it. Go to anywhere else. I have sent an email, stating all this and more, that has still not been address Also. Going to meet with the membership people(yep we got sucked into the membership) we get a free gift for going- it’s not worth it. Just say no. It’s one more thing on this property they want you to spend money on. Don’t go.

Stayed 3 nights in Oct 2025

8/10 Good

Oshane

19 Oct 2025

Stayed 2 nights in Oct 2025

8/10 Good

Steven, Terre Haute

18 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The facilities were beautiful and the staff friendly, but the food was mediocre.

Stayed 4 nights in Oct 2025

10/10 Excellent

Cleveland

Travelled with partner

18 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful experience. The VIP benefits was welcoming. I would say this was my first real experience as a VIP. This hotel is a cut above the rest and we will definitely love to return.

Stayed 2 nights in Sep 2025

10/10 Excellent

Sandrine

Travelled with family

18 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love this property and will always go back. The food is excellent. Parking can be a bother when the hotel is full. No microwaves in the room. But all in all I would recommend Moon Palace for your next vacation

Stayed 2 nights in Oct 2025

10/10 Excellent

Nicholas

Travelled with family and small children

18 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff!

Stayed 1 night in Oct 2025

4/10 Poor

karen

17 Oct 2025

Stayed 4 nights in Oct 2025

6/10 Okay

Shelleann

15 Oct 2025

Liked: Cleanliness

Stayed 3 nights in Aug 2025

10/10 Excellent

shaheem

15 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff were very friendly

Stayed 1 night in Oct 2025

10/10 Excellent

Brianna

Travelled with family

15 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay at Moon Palace Jamaica was short but absolutely sweet. The property is beautiful and luxuriously designed, while still being family-friendly. The resort is expansive and offers many activities and dining options. We appreciated the warm staff and VIP perks. Although we were there for a family wedding, I would love to take full advantage of the amenities when we stay longer next time.

Stayed 3 nights in Oct 2025

8/10 Good

Christopher

14 Oct 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Melinda C

14 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Oct 2025

8/10 Good

Courtney

Travelled with family, Travelled with family and small children, Travelled with partner

14 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

Overall the place is nice. You get what you pay for in a good way. When we travel ocean view is a must and it never disappointed at Moon Palace. The food was also pretty good. You have a wide variety of authentic Jamaican dishes. The beach was clean and you felt like you have a peace of the beach to yourself. Most staff were great but there were some that I truly had to question whether or not they were actually trying to help me. Some things took much longer than expected. For instance, room changing took extremely long and staff were less than excited to answer my questions about its progress. In fact they hung up the phone on me. Despite this, we had a great time at the hotel and would absolutely return in the future.

Stayed 4 nights in Sep 2025

10/10 Excellent

Nevasha Micole

13 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2025

2/10 Terrible

Candese

13 Oct 2025

Stayed 1 night in Oct 2025

8/10 Good

Gail

13 Oct 2025

Stayed 1 night in Oct 2025

Moon Palace Jamaica – All Inclusive

Choose dates to view prices

Photo gallery for Moon Palace Jamaica – All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

View all photos for Deluxe Ocean View

Deluxe Ocean View

View all photos for Deluxe Resort View

Deluxe Resort View

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Deluxe Resort View with Balcony - Kids & Teens Free

View all photos for Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

View all photos for Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

Similar properties

Hotel Riu Ocho Rios - All Inclusive

About this property

Moon Palace Jamaica – All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Moon Palace Jamaica – All Inclusive Reviews

Reviews

Very good