2/10 Terrible
Jessica
Travelled with family
29 Mar 2025
Staff is saying any additional guest after 9 have to be charged $15 to come in. I booked for 2 guest and the site says 18 and under are free. I have 3 kids and two are under 18. When I checked in I was by myself. I asked where did this say it in the policy and she could not provide me with it. She said it’s on the website but I looked and did not see it. I asked her if she could show me where it states that but she did not find it. I also advised her that I booked through Expedia and not the direct website and it did not say that either. She said they are having a problem in the area and that’s why. But I did not sign any paperwork stating so. It’s very frustrating because I told her they were not staying here just visiting and she kept saying I have to pay. There were several people walking in and out and she did not question them. She said she remembered everyone that checked in. I will not be staying at this hotel again.
Jessica
Stayed 1 night in Mar 2025