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Mercure Olbia Hotel & SPA

4.0 star property

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Photo gallery for Mercure Olbia Hotel & SPA

Couples treatment room(s), sauna, hot tub, steam room
Seasonal outdoor pool, open 9 AM to 6:30 PM, pool umbrellas
Suite, 1 Double Bed (Eclipse Suite) | Premium bedding, minibar, in-room safe, desk
Lobby
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Gym
  • Pool
  • Breakfast available

Explore the area

View in a map
Via Puglie Snc, Olbia, SS, 7026
  • Basilica of San Simplicio
    ‪7 min walk‬
  • National Archaeological Museum of Olbia
    ‪16 min walk‬
  • Port of Olbia
    ‪4 min drive‬
  • Olbia (OLB-Costa Smeralda)
    ‪4 min drive‬

Room options

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Triple Room, Multiple Beds

7.2 out of 10
Good
(5 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

7.0 out of 10
Good
(15 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (Eclipse Suite)

Suite, 1 Double Bed (Eclipse Suite) | Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed (Eclipse Suite)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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About this property

Mercure Olbia Hotel & SPA

Hotel with a full-service spa, a quick walk to Basilica of San Simplicio
This hotel features a full-service spa, a restaurant and a health club. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Mercure Olbia Hotel & SPA offers 118 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hermaea has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

During your stay at Mercure Olbia Hotel & SPA, you're just a quick walk from Corso Umberto. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with massages, body scrubs or facials at Hermaea
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, mountain biking and scooters/mopeds to rent
  • Within a 15-minute walk of Basilica of San Simplicio and Fausto Noce Park
  • Pets welcome for a fee (restrictions apply)
Mercure Olbia Hotel & SPA offers its guests a full-service spa, a health club, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and a vending machine are also featured at the business-friendly Mercure Olbia Hotel & SPA. Self parking is free.

Smoking is allowed in designated areas at this 4-star Olbia hotel.

The hotel hosts a free manager's reception daily.
Mercure Olbia Hotel & SPA has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Boat tours
  • Full-service spa
  • Health club
  • Mountain biking
  • Scooter/moped rentals
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Maximum 1 (weight limit: 18 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT090047A1000F1858

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 9 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hermaea
Hermaea Olbia
Mercure Hermaea
Mercure Hermaea Hotel
Mercure Hermaea Hotel Olbia
Mercure Hermaea Olbia
Mercure Olbia
Mercure Olbia Hermaea
Olbia Hermaea
Olbia Mercure
Mercure Olbia Hermaea Hotel Olbia
Mercure Olbia Hermaea Sardinia
Mercure Olbia Hotel
Mercure Olbia Sardinia
Mercure Olbia
Mercure Olbia & Spa Olbia
Mercure Olbia Hotel & SPA Hotel
Mercure Olbia Hotel & SPA Olbia
Mercure Olbia Hotel & SPA Hotel Olbia

Mercure Olbia Hotel & SPA Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 188 out of 546 reviews
Rating 8 - Good. 216 out of 546 reviews
Rating 6 - Okay. 92 out of 546 reviews
Rating 4 - Poor. 36 out of 546 reviews
Rating 2 - Terrible. 14 out of 546 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Graziella

Staff were not interested or informed. Would carry on talking to staff whilst your waiting, whilst chewing gum and not looking professional.
Stayed 3 nights in May 2025

4/10 Poor

Mazahir Hussein

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked the location as it provided easy walking access to the old town and good connections for buses and trains to explore other parts of the island. The hotel has an excellent gym and contrary to other reviews, it was available without charge. Staff were friendly and courteous, but at times ineffective. Unfortunately, we encountered a string of problems during our stay. Some of these were addressed, but many were not. Room cleaning was often perfunctory, for example the layer of dust behind the headboard. Safe in room did not work, but they replaced it promptly Sockets near the desk area were unsafe and pulled out of the wall when used. Major safety issue. Reading light by bed broken. It took two days to get fixed Entrance light to room didn’t work, it never got fixed. Fixtures and fittings such as the clothes rack were broken. Breakfast was very limited, and items frequently ran out. Staff were overworked so struggled to replenish eggs, bread etc. Bread was poor quality as was the fresh fruit Breakfast choice is very limited, especially for vegetarians. On our last day we made a formal complaint about the above. We were seen by the bookings manager who promised to raise the matter with the general manager. She said that we would receive compensation, but 7 days after returning no communication from the management. Regrettably, I cannot recommend this hotel and my experience of staying there has now damaged my view of other Mercure and All Accor hotels.
Stayed 5 nights in May 2025

6/10 Okay

Verified traveller

Disliked: Staff & service
Perhaps the oddest hotel is ever stayed in. Tried to use the sauna/gym while staying but no one was there and it felt like I was wandering the back rooms on the underworld. Very little staff and overall the hotel was just strange. Glad we were staying there only one night
Stayed 1 night in May 2025

4/10 Poor

Fredy Libardo

Travelled with family
Disliked: Property conditions & facilities
Old
Stayed 5 nights in Apr 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The room wasn’t in the best condition. Mould all over the bathroom ceiling and into the bedroom. The air conditioning was broken. In fairness, manager tried to fix it but it wouldn’t circulate round the room. Distances are accurate to key sites within city.
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Stayed 2 nights in Aug 2024

6/10 Okay

J

Disliked: Property conditions & facilities, room comfort

Book elsewhere

The hotel has some new suites; and some 80s suites. Unfortunately we didn’t check the photos well enough and ended up in the 80s. An uncomfortable bed, no where to sit except a broken chair, a bathroom with cracked tiles and a tiny square shower. So if you get room 134 ask to move. Don’t even start me with breakfast- everything comes out a packet. Not a fresh fruit juice or a good cup of coffee in sight! We paid €800 for 4 nights which is outrageously over charged for the standard.
Stayed 4 nights in Aug 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has everything needed for a few days accommodation. Pool area is good, breakfast excellent, rooms were comfy and air conditioning made it cool on very hot days. The area is not great but only five mins walk to old town, shops and restaurants. Staff were efficient and very friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Deivid, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The hotel is a short walk to the center and very close to the train station and many buses stop about 2 blocks away. Room was comfortable and great size. The pool was nice but closes too early because they serve dinner by it. Would stay again
Stayed 3 nights in Aug 2024

10/10 Excellent

Sergiy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carlo

Stayed 1 night in Aug 2024

4/10 Poor

JEFF

Travelled with group
Liked: Cleanliness
Disliked: Room comfort

False advertising

AC was not working and it was hot and humid. Could not relax. Repeatedly asked but they could not correct it. No kettle in the room No mini bar in the room Bar/cafe bar in the lobby not open Cracked tiles and toilet seat NOT 4-star Do Not Stay Here
Stayed 2 nights in Jul 2024

2/10 Terrible

Adiki, London

Disliked: Staff & service
Unhelpful and unfriendly staff especially reception staff.
Stayed 7 nights in Jul 2024

6/10 Okay

Robert

Stayed 1 night in Jul 2024

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Van Charles

Stayed 1 night in Apr 2024

8/10 Good

Vladimir, Norwich

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Cristina

Stayed 1 night in Jul 2023

6/10 Okay

Lee

Liked: Cleanliness, staff & service
The property is a bit tired. The walls were paper thin so you could hear the neighbouring room very clearly. Our key didn’t operate the electrics in the room and we had to call to get it repaired everyday during our stay. Our shower was broken and not repaired during our stay. We asked reception to book a taxi for us and a 4 mile trip cost us 32 euro. Staff were friendly. Nice pool.
Stayed 4 nights in Jun 2023

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Edward

Stayed 2 nights in May 2023

8/10 Good

Bruno

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff, good location, great free parking availability. Bathroom could have been renovated, but nothing too bad. Limited food availability at the restaurant. Good breakfast.
Stayed 7 nights in Sep 2022

2/10 Terrible

Raymond

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel standard was absolutely terrible. Clearly old and breaking down. The two main troubling problems we experienced are: - checkin and breakfast staff were rude. - shower drainage in our room was blocked and overflowed our entire bathroom floor after 1 minute of showering. Other minor thing a such as broken elevator buttons, key card entering the room was faulty.
Stayed 1 night in Aug 2022