We ended up having to stay longer on our trip due to car problems and once again the staff treated us great and accommodated to us. Hands down again to Tom for always greeting us with a smile. I highly recommend this hotel anytime in omaha
Everything worked! Many items/furnishings were well-used and could use an update, but for the price I was very satisfied with our stay. The staff were friendly and helpful. Location was great.
Usually dont make reviews but the room had roaches and a giant hole underneath the sink with super cheap repair all around the room. Ceiling of the bathroom was peeling of as well and didnât feel very clean overall
We were disappointed in the cleanliness of the pool area and hotel room. We had problems with the ceiling in the bathroom leaking and it was obvious that there was water damage prior. It was leaking for awhile and we went down to the front desk at 9:30pm. The front desk staff said he would be up to look at it but didnât. At 10pm the leak had stopped so we went down to let the front desk know as we were unable to use our phone in the room due to it not working. We were not offered to move to another room nor at 10pm did we want to move all our belongings so we remained. We noticed bugs in the bathroom as well. We attempted to talk to another staff the following morning about the inconvenience and issues but he was unable to do anything. We asked about a reduced rate or discount and he said he would have the manager call us. We never received a phone call from a manager either. Very disappointed in the stay considering the price we paid.
The elevator was out of order. We understood that...it happens. However, when we pulled out the sofa bed, there were dirty sheets still on it. It was also wet with pee stains.
The breakfast was not good at all. The sausage was literally like plastic.