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DoubleTree by Hilton Omaha Southwest

4.0 star property

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Photo gallery for DoubleTree by Hilton Omaha Southwest

Breakfast and dinner served, American cuisine
Indoor pool
Lobby sitting area
Lobby
In-room safe, individually decorated, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3650 S. 72nd Street, Omaha, NE, 68124
  • Place, Baxter Arena
    ‪3 min drive‬
  • Place, Ralston Arena
    ‪4 min drive‬
  • Place, Bergan Mercy
    ‪4 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 3 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Suite, 3 Bedrooms

  • 65 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(71 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds

8.6 out of 10
Excellent
(41 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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Exterior
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The price is CHF 84
includes taxes & fees
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About this property

DoubleTree by Hilton Omaha Southwest

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
DoubleTree by Hilton Omaha Southwest offers 179 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Omaha Southwest. During your stay, you'll be within walking distance of Bergan Mercy. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Bistro
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from University of Nebraska-Omaha and 7 minutes from University of Nebraska Medical Center
  • Pets welcome for a fee
DoubleTree by Hilton Omaha Southwest offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Omaha Southwest. Self parking is free.

This 4-star Omaha hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 9:00 AM.
Bistro – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Courtyard Cafe – This café specialises in American cuisine and only serves breakfast. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.50 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistro
  • Courtyard Cafe

Things to do

  • 24-hour gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.50 to 15 for adults and USD 5 to 15 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Omaha Executive
Omaha Executive Inn
DoubleTree Hilton Hotel Omaha Southwest
DoubleTree Hilton Omaha Southwest
Holiday Inn Omaha Southwest Hotel
Holiday Inn Omaha Southwest
DoubleTree by Hilton Omaha Southwest Hotel
DoubleTree by Hilton Omaha Southwest Omaha
DoubleTree by Hilton Omaha Southwest Hotel Omaha

DoubleTree by Hilton Omaha Southwest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1008 reviews
Rating 8 - Good. 233 out of 1008 reviews
Rating 6 - Okay. 99 out of 1008 reviews
Rating 4 - Poor. 48 out of 1008 reviews
Rating 2 - Terrible. 44 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jared

Stayed 1 night in Nov 2025

6/10 Okay

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was easy room was great but there happened to be 2 monitors in the hallway by the elevator that were on the hole night with screaming kids and barking dogs so not much sleep when everything is quiet but those things so maybe in the future you could turn them off after 10 that would be great
Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room size. the lobby was very nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was friendly and helpful. The warm cookies were great!
Stayed 1 night in Dec 2025

10/10 Excellent

Samuel

Stayed 1 night in Nov 2025

6/10 Okay

Ruth

Liked: Cleanliness
Tub floor very slippery. Needs some protection or rubber mat. Chair in room was in the corner opposite where the light was. Breakfast was very chaotic and disorganized. Very disappointing and the food wasn't that good. No toast????
Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Desk staff was friendly and efficient. Beds were comfy.
Stayed 1 night in Dec 2025

4/10 Poor

Genise

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The service was great. The hot water in the sink ran at a trickle. The hot water in the shower was warm at best. Shower walls and tub had mildew/mold on it and carpet had several stains. Really didn't live up to Hilton standards.
Stayed 5 nights in Nov 2025

4/10 Poor

Lillian

Business traveller
Disliked: Cleanliness, amenities
Staff was friendly and it was clean enough. They gave me 2 cookies, one was warmed one was not. I fell asleep watching a show on my laptop. I fell asleep with a cookie in my hand, half eaten in the bag. Ants, crawling everywhere. All over my hands and arms. All over my laptop, and when I lifted my laptop ants were everywhere. I reported it at check out, and gee, they were just so sorry. What is wrong with these people? What is wrong with Hilton? No compensation of any kind.
Stayed 1 night in Dec 2025

10/10 Excellent

Abu

Stayed 1 night in Dec 2025

2/10 Terrible

Tiffany

Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Christine

Stayed 1 night in Dec 2025

4/10 Poor

Joseph

Disliked: Property conditions & facilities
I asked for a non-smoking king room but was given a queen and to my nose, it reeked of cigarettes and marijuana. The carpeting was shredded everywhere that it met with tile. The outlet in the bathroom was unusable because a mirror fixture was mounted over it leaving no way to plug anything into it. There were two TVs, but only one remote worked. It was room number 347. Other than that, my stay was fine.
Stayed 1 night in Dec 2025

4/10 Poor

Jeremy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Stained carpet, room decor was.bleak, various broken components of room
Stayed 1 night in Dec 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was real good
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Absolutely brilliant location, the bed was comfortable, staff was friendly. For the money it was a great 5 star hotel.
Stayed 1 night in Dec 2025

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff member that checked us in was rude. The bed was hard as a brick. The room was poorly lit. The shower has mold on the walls and shower curtain rail. There was no hot water.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Stayed 2 nights in Nov 2025

2/10 Terrible

Todd

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was neglected. Carpet had wrinkles from being loose large days on the floor. Bathroom was disheveled mirror on wall hanging off light did not work. Had trouble with heat maintenance man came up and said "that's just how it is just leave it run for a while" . Temperature in the pool water was 55°, room temperature was 60 was not able to enjoy amenity, even after speaking with hotel staff nothing could be done about the water temperature or the heat in the swimming area. When I purchased the trip Expedia said it had full buffet we got there everything was a la carte. And it was a disaster nothing was hot when it was delivered to the table we did not get silverware we did not get all of our meal the food was horrendous cold tasteless no butter on the toast had to repeatedly ask for butter jelly silverware. Ordered oatmeal and they poured it in a bowl and poured water over it it was cold when it arrived it was dry when it arrived and it was all around unedible.
Stayed 1 night in Nov 2025

10/10 Excellent

Lakshman

Stayed 1 night in Nov 2025

10/10 Excellent

Curt

Stayed 1 night in Dec 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good
Stayed 1 night in Nov 2025

10/10 Excellent

Sesilie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Staff was helpful. No free breakfast available. Easy checkin.
Stayed 1 night in Nov 2025

4/10 Poor

Jeanette

Liked: Cleanliness
Disliked: Staff & service
TV didn't work in the first room. The desk said they knew there were problems with some TVs but didn't block off those rooms I guess.No coffee in the lobby but the front desk assured me there would be at 630am. It never showed. So she lied. She moved me from the room with the problem TV. I went back and told her I didn't touch any towels or mess up the room and she says"they will have to check it anyway." Not, thanks for letting me know. No apology because I had to move rooms either. She needs customer service training. I had driven 8 hours and this was not a welcoming attitude.
Stayed 1 night in Nov 2025