Great stay. Would have been better if the elevator close to the parking garage worked. We also had issues with the WiFi not working and called two different numbers regarding this that were provided. One did not have a voicemail. The other we left a voicemail and did not receive a return call, text, or email. So we did not have any WiFi throughout our stay.
While the location is great right next to Flora-Bama, I was very disappointed in the unit itself. The housekeeping is severely lacking, when we pulled out the sofa couch popcorn fell to the ground. There was also hair in the master bedroom sink upon arrival. Most of the beds did not have actual pillows just deflate shams. We did have an issue with the AC but the host was very on top of it and had hvac come fix it asap, so was very pleased with their attentiveness to that issue. The cleanliness was really the major downfall.
While the response to the maintenance issues was timely and efficient, we dealt with a non functional sink disposal that also wouldnât drain which kept us from using dishwasher. Then had a pretty significant water leak under sink that greeted us in morning on kitchen floor. Very little in the way of anywhere to put clothing for the week. No dressers, very few closet hangers. Lived out of a suitcase all week. We knew it wasnât a large condo but pictures lead to thinking it was a bit more spacious.
Everything about the stay was very easy. The unit was clean. The view of the Gulf was amazing from the balcony, living area, and bedroom. We walked over to the Floribama a few times and had a great time. The bed was comfortable, everything worked great. We would stay again for sure.
A nice condo. Was acceptably clean and in a good location. Nice beachfront and pools. The main issue was that the front door did not close unless you pulled it shut, just letting it close would not cause the lock to engage, unlike every other hotel or resort I've stayed in. So on a couple occasions we realized that the front door had been open while we were away. This needs to be resolved. Otherwise a nice place to stay.
The condo was nice. It had amazing views and was plenty of space for 4 adults and 1 child. The plumbing in the building is old and we had multiple issues. Overall we enjoyed the stay.
The unit was a great location for entertainment and beach access. The unit itself needs some major upgrades. The cabinets and countertops have been updated but the stove and refrigerator have not. The furniture on the balcony needs to be replaced, several chairs are totally worn out and beginning to tear through. Overall I would rate this unit as fair.
We checked in and everything looked nice until it was time to change clothes. The bedroom door wouldnât close because the bed frame was too long and stuck out too far. The toilet needs to be flushed and held to not overflow. The plunger has a hole on the top so it wouldnât work. The folks having a party on the ground floor next to the grills outside kept us up till 2 in the morning 3 out of 4 nights. Otherwise, itâs a good deal.
Condo was very outdated and the Bathrooms not meant for taller people. Guest bedroom needs more storage for
Clothing. Cooking utensils were dirty with dried food on them.
The condo was the perfect location for us. The condo was clean but it did need some updating, like the appliances, needs fresh paint, the couch needs to be replaced or at least covered, some of the patio furniture needs to be replaced as well. We would stay there again.
There was black mold on the 2nd bedroom shower curtain. Paint was peeling off all the doors badly. The master bath tub was completely stopped up and water would come up to our ankles while taking a shower. The closet door t the HVAC equipment not even attached at the lower part. There were no doors covering the washer and dryer. There is no dresser in the 2nd bedroom to even put your clothes in. Old chairs on the balcony that need to be removed.
It wasn't as big as I thought it would be, pictures can be deceiving. The beds slept great and our view was good too. Just wasn't what I was expecting as far as room and not real updated. Needs some paint and updated appliances.
LORIE W.
8/10 Bien
connie h.
13 juin 2021
The blinds were never fixed and they need a new coffee pot.
Our check in was very prompt and efficient. The condo was very clean when we arrived and we were able to check in a little early and get our things unpacked. The location of the Phoenix X is great since we love going to the Flora Bama, which is right next door within walking distance. My reservation with VRBO was easily done.