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Quality Inn & Conference Centre

3.0 star property

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Photo gallery for Quality Inn & Conference Centre

Relax in a spacious area with a large hot tub surrounded by a tiled floor and a glass wall offering a view of the outside.
Welcome to our reception area, featuring a modern design with a geometric pattern and a comfortable seating area.
Cozy up by the fireplace in this stylish living room, featuring a flat-screen TV and comfortable seating.
Enjoy meals in a spacious dining area with a large window offering a view of the outdoors.
Relax in our spacious lobby, featuring a reception desk, comfortable seating, and a vibrant art piece.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Pet-friendly

Explore the area

View in a map
201 Woodside Drive, Orillia, ON, L3V6T4
  • Orillia Opera House
    ‪3 min drive‬
  • Lakehead University - Orillia Campus
    ‪3 min drive‬
  • Couchiching Beach Park
    ‪3 min drive‬
  • Muskoka, ON (YQA)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Relax in comfort with a large bed, bedside tables, and a lamp on each side.

Standard Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Shower)

Relax in comfort with a large bed, bedside tables, and lamps.

Standard Room, 1 King Bed, Non Smoking (Shower)

  • 11 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Comfortable room with a large bed, desk, and dresser, plus a window with curtains and framed artwork.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Relax in a stylishly designed room with a comfortable bed, a desk for work, and a cozy fireplace.

Standard Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Two single beds with white linens, a desk, and a chair.

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(60 reviews)
  • 11 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Conference Centre

Family-friendly hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Change of towels is available on request
Quality Inn & Conference Centre offers 85 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Quality Inn & Conference Centre. During your stay, you'll be within walking distance of Sunshine and Company. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from Lake Simcoe and 15 minutes from Casino Rama
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
As a guest of Quality Inn & Conference Centre, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Quality Inn & Conference Centre. You'll have access to the health club at a partner property. Self parking is free.

This 3-star Orillia hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Quality Inn & Conference Centre has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 8 2025 to August 11 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Hot tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10:00 PM
  • Up to 4 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Highwayman Inn Orillia
Highwayman Inn
Highwayman Orillia
Orillia Highwayman Hotel Orillia
Orillia Highwayman Inn
Highwayman Inn & Conference Centre Orillia, Ontario
Quality Inn Orillia
Quality Orillia
Highwayman Inn Conference Centre
Quality & Conference Orillia
Quality Inn Conference Centre
Quality Inn & Conference Centre Hotel
Quality Inn & Conference Centre Orillia
Quality Inn & Conference Centre Hotel Orillia

Quality Inn & Conference Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 349 out of 1000 reviews
Rating 8 - Good. 318 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

7.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Diane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are tired. TV remote was dead. Went and got batteries only to discover TV channels were not working. My parking spot in front of room 135 was full of broken glass and there are so many cigarette butts around the patio doors. This place needs alot of attention.
Stayed 1 night in May 2025

6/10 Okay

Kurtis

Stayed 2 nights in May 2025

6/10 Okay

Lorraine

Liked: Staff & service, amenities, property conditions & facilities
Unfortunately had very loud neighbours and people who smoked weed. With the air conditioner on, it sucked both cigarette and tobacco smoke into the room. Our room smelled of stale cigarettes. Our bathroom was dirty-stains on the door and walls. The walls appear to be thin because we could hear the baby crying next door and the parent’s arguments -made it difficult to sleep.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Brooke

Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The complimentary breakfast was amazing, loved it. The gentleman that signed us in was very helpful with us. The room rhat was first given had foot prints threw the carpet. He immediately gave us another room without a question. Thank you so much
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
This was my first time back at hotel. It was called the Highwayman Inn, it was a highly clean, kept and well loved placed to stay, with a reasonable rate. I find the prices high, and the quality inn needs a lot of love put into it. The cleanliness was low, their were people drinking open alcohol in bottles and cans while sitting in the hot tub, the sauna in the women’s bathroom is being used as storage, mold on the hot tub windows, missing many ceiling tiles, the sink in the men’s pool bathroom was broken, the hallways don’t smell pleasant at all, but the breakfast lady (blonde hair) was incredibly friendly and went above and beyond to keep breakfast well stocked and flowing.
Stayed 1 night in Apr 2025

4/10 Poor

Greg

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location, Great staff Pool area needs deep cleaning and new ceiling tiles put in, very scary looking Everything is well worn down to the bone. No Fox channels on TV . Nobody watches CNN Exterior is looking shabby. Benjamin paint store is close by.
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
The check in was confused but was figured out quickly
Stayed 3 nights in Apr 2025

10/10 Excellent

don

Liked: Cleanliness, staff & service, property conditions & facilities
Fireplace didn’t work, coffee maker a hassle to use
Stayed 1 night in Apr 2025

4/10 Poor

Alisha Rachel

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The walls are paper thin, we could hear everything including barking dogs all night.
Stayed 1 night in Apr 2025

8/10 Good

Fred

Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Raj

Stayed 1 night in Mar 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady on the front desk was amazing. I would stay there again just because of the treatment...
Stayed 1 night in Mar 2025

4/10 Poor

Courtney

Travelled with family
Liked: Cleanliness, room comfort

Stormy weather

We had a terrible weather storm happen so it wasn’t the hotels fault but power went out the second day and we couldn’t use the facilities and all power was out. They said they would give us a refund back but I had to let the third party know about what happened. The staff were kind a compassionate about the situation as again is was not their fault. Orillia is still without power.
Stayed 2 nights in Mar 2025

2/10 Terrible

Nellie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was no power the entire time that we were there during the day at night in the morning no heat no breakfast. It was horrible.
Stayed 1 night in Mar 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff very nice
Stayed 1 night in Mar 2025

6/10 Okay

Carolyne

Stayed 1 night in Mar 2025

4/10 Poor

randy

Disliked: Cleanliness, property conditions & facilities
it was ok for sleeping there, the shower was ok, the ceiling above the shower-drywall paper was peeling everything looks and smells old, needs to be closed and renovated
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel as we looked for universities for our daughter. We also chose this location for the hot tub. Unfortunately it was down for maintenance when we there the only nite but other than great place to stay wasy to get to right off the hyw.
Stayed 1 night in Mar 2025

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not worth the price.

Pool area has lots of mold and mildew buildup. Entire property is run down. Should be maintained better. Hot tub wasn't even working properly.
Stayed 1 night in Mar 2025

8/10 Good

Alexandra

Business traveller
Liked: Cleanliness, staff & service
Convenience
Stayed 1 night in Mar 2025

4/10 Poor

Storm

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Going downhill fast, still great service though

Ive stayed at the Quality Inn many many times over the years. Its always been a great experience, but over the last year its REALLY going downhill. Dont get me wrong, the staff at the desk, along with the manger are all EXCEPTIONAL! Especially Josh, he constantly goes well above and beyond for me any time Ive been there. As for the cleanliness and overall condition of the hotel, sadly thats a different story. Once upon a time I could bank on this place being a perfect screne trip away home but sadly I think the hotel may slowly be going under. The pool and hottub ESPECIALLY were gross. Like TONS of floating particulates and what seemed like MUCH more chlorine than previous stays I had. The hottub was so discolored it was absolutely nasty. Dirty clothes were in the changeroom showers when i first checked in at 1pm and still there at 9pm. The first thing I noticed when I entered my room was a starburst candy wrapper (which my wife and I don't eat) under the air conditioner. I later went to the bathroom to use it for the first time of the stay, lifted the seat, and discovered the toilet was COVERED in dry urine from one of the rooms previous guests. We then went out for my wifes birthday dinner and got back and went to the sauna (only the mens one works) and came back to the room around 10pm, which is when I went to turn the tv on and noticed Sperm or Spit all over the top left corner of my TV. How that managed to slip by housekeeping is beyond me. Sad to see the hotel like this
Stayed 1 night in Mar 2025