Knowing where to start is a problem.. basic requirements of cleanliness, adequately equipped and well managed are regrettably missing. This meant that our first job on arriving after a transatlantic flight, was going to the supermarket to purchase cleaning equipment and then scrubbing the place at 19:00. Dirty floors, kitchen surfaces, sticky greasy dining table and other furniture, filthy bathrooms - I could go on and I have photographic evidence of all.. Owner notified next day as were local administrators - latter extremely rude and accused me of lying (!). Upstairs no better, to our horror all the mattress covers and pillows were very stained and smelly so unusable...no bedtime for us until we had laundered after we had deep cleaned the v. old washing machine. The pool and area also extremely dirty and dangerous. even the pool repairer (huge electrical fault!) said it all needed a good power wash. The pool loungers, chairs and table are tatty and the wall light is broken. We very close to leaving and finding another house but as we were all very tired we battled on.....so wish we hadn't as the owner has treated us appallingly.
Though a cleaner came almost a week after we arrived, who was appalled with the state of the property, she only washed the kickboards and the shower areas, which were all beyond what a domestic cleaner can do but she tried. The whole house needs a thorough deep clean, decorating and refurbishment.
Owner hasn't even had the courtesy to reply!!!