We came to Florida for a small vacation and enjoy a wedding, but ended up staying in a place that had issues and was managed by a company that does not value customer support/care to those renting one of their places.
First issue that we ran into was with the AC not functioning. When we arrived the house was warm and unfortunately there is no thermostat in the house(managed remotely) to see what the temp is.
Second issue that we ran into was this place was dusty. Ceiling fans had about 6-12 months worth of dust, blinds were caked with dust (could run your finger across and see the difference.
Third issue was the lack of urgency to get these issues resolved. AC took two days to get resolved and dust took three days to (not fully) clean. The initial communication with Florida Vacation Homes was going well and then mid day Saturday they stopped and we had to chase them for a response.
There were other items that we mentioned to make sure they were noted (cracked tile, black mold in the bathrooms, handrail coming out of the wall, damaged molding, etc) at the beginning of our time there.
There is NO way I’d recommend renting from Florida Vacation Homes again due to the lack of communication and run around we received. Total lack of concern/care for their customers is appalling. Stay away.