I'm not aure where to start, but I have to say that Ted as an amazing host. I am a hotel Executive and have very high standards. He was attentive, hospitable, always available. He was amazing. He gave guidance when it came to where to shop, understanding when I called about something silly and when we needed to add guests to the list. We have all of our family in Florida and it was a very smooth process to add people, as they wanted to come and visit. The game room is the reason to book this place. At 7am, you would find someone in there playing a game. The community pool was great, but be patient to wait over 30 minutes for tenders and fries. Definitely want to stay here again!!! Oh and BTW, pay extra for the pool/spa heat and a grill. Definitely worth it!