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Galleria Palms Hotel

2.5 star property

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Photo gallery for Galleria Palms Hotel

Outdoor pool, open 8 AM to 11 PM, pool umbrellas, pool loungers
Interior detail
Lobby sitting area
Front of property
King room with Twin Sofa bed | Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Business services

Explore the area

View in a map
3000 Maingate Ln, Kissimmee, FL, 34747
  • Place, Island H2O Live!
    ‪4 min drive‬
  • Place, Walt Disney World® Resort
    ‪4 min drive‬
  • Place, Disney's Animal Kingdom® Theme Park
    ‪6 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪33 min drive‬

Room options

View all photos for Double Room

Double Room | Pillow-top beds, in-room safe, desk, laptop workspace

Double Room

8.8 out of 10
Excellent
(543 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King room with Twin Sofa bed

King room with Twin Sofa bed | Pillow-top beds, in-room safe, desk, laptop workspace

King room with Twin Sofa bed

9.2 out of 10
Wonderful
(172 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(91 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Galleria Palms Hotel

Along with an outdoor pool, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and a free theme park shuttle. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance.
Galleria Palms Hotel offers 118 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the free breakfast at Galleria Palms Hotel. During your stay, you'll be close to Island H2O Live!. You'll find features such as free WiFi in public areas, free self-parking and a free theme park shuttle.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a computer and laundry facilities
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Just a 4-minute drive from Island H2O Live! and 9 minutes from ESPN Wide World of Sports Complex
  • Free theme park shuttle service
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Galleria Palms Hotel. Free self parking is available.

This Kissimmee hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free theme park shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (87 centimetre high)
  • Handrails in stairways (96 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 1998
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 28.34 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 28.34 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 9:00 PM and 8:00 AM.

We should mention

  • Pool access available from 8 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Galleria Palms Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Galleria Orlando
Galleria Palms Orlando
Galleria Palms Orlando Hotel
Galleria Palms Orlando Hotel Kissimmee
Galleria Palms Orlando Kissimmee
Orlando Galleria
Palms Galleria Orlando
Galleria Palms Kissimmee
Hotel Galleria Palms
Galleria Palms Hotel Kissimmee
Galleria Palms
Galleria Palms Hotel Hotel
Galleria Palms Hotel Kissimmee
Galleria Palms Hotel Hotel Kissimmee

Galleria Palms Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2242 out of 3624 reviews
Rating 8 - Good. 872 out of 3624 reviews
Rating 6 - Okay. 314 out of 3624 reviews
Rating 4 - Poor. 125 out of 3624 reviews
Rating 2 - Terrible. 71 out of 3624 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Nicole, Chicago

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were super nice. Shoutout to Theo who helped us with the check in and held our luggage so we could go out. I The breakfast was simple but I liked it and the free cookies were so good! The room was clean and had all we needed. The only reason I didn't give it 5 stars was because it needed a little maintenance; it seemed a bit old. Everything else was excellent and I recommend this hotel if you're on a budget.
Stayed 1 night in Dec 2025

2/10 Terrible

LINDSEY

Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service
Great room !
Stayed 1 night in Dec 2025

2/10 Terrible

john

Stayed 2 nights in Dec 2025

10/10 Excellent

Craig, Calgary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. Awesome breakfast, clean rooms, warm pool and those COOKIES!
Stayed 1 night in Dec 2025

10/10 Excellent

Samuel

Tout est parfait
Stayed 1 night in Dec 2025

6/10 Okay

Danay, Fort Myers

Liked: Cleanliness, property conditions & facilities
Unfair and Inconsistent Breakfast Policy The front desk staff told me I could not take a small cup of cereal and an apple to my room for my son, pointing to a sign on the wall stating breakfast items are not allowed in rooms. However, I saw many guests walking around with full breakfast plates and trays, clearly taking food to their rooms. When I addressed this inconsistency, I was told that staff cannot see everyone and that even if guests are told and don’t comply, nothing more can be done. This left us feeling singled out and embarrassed over something so minor, especially involving a child. Policies should be enforced fairly and consistently, not selectively.
Stayed 1 night in Dec 2025

8/10 Good

Yadira

Travelled with family
Liked: Amenities
Disliked: Cleanliness
although it was different this time, the experience was still good.
Stayed 2 nights in Dec 2025

8/10 Good

LINDSEY

Stayed 1 night in Dec 2025

8/10 Good

Erin

Stayed 2 nights in Dec 2025

10/10 Excellent

Charlotte

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The perfect place for a them park overnight. Hit the little breakfast area, then hit the parks.
Stayed 1 night in Oct 2025

10/10 Excellent

Ethan Williams

Stayed 1 night in Dec 2025

8/10 Good

Doris

Stayed 4 nights in Dec 2025

8/10 Good

Doris

Travelled with group
Liked: Cleanliness, staff & service, amenities
The rooms were clean. The plumbing seems to be old but I liked staying there. I felt safe. The breakfast was good. The staff was friendly.
Stayed 4 nights in Dec 2025

8/10 Good

Malakeh

Travelled with family
Liked: Staff & service
Theo at reservations was the best! We enjoyed chatting and he was super friendly. The shower curtain could have been a bit longer as it allowed water to pool outside the tub. There were ants by the microwave in our room and we needed to request a clean pillow.
Stayed 2 nights in Dec 2025

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, excellent friendly and helpful staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jourdan

Stayed 3 nights in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Room was clean. Staff was nice and felt safe.
Stayed 4 nights in Dec 2025

4/10 Poor

john

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The rooms themselves were TINY. Not much space for anything. Based on reviews, I was expecting a clean room, great staff, delicious breakfast. I had none of those. The bathroom was GROSS (see pictures). The main room floor was so dirty that getting into bed after walking across the room left crumbs and dirt on the sheets. Breakfast was not good. Food was cold and tasteless. We tried to bring food to our room for a sleeping toddler and parent and were told no. We were told it was “policy” not to allow breakfast food upstairs. That is not written anywhere. We were told by Theo to literally THROW AWAY the food. One of our rooms (we had 2) was not cleaned (there was not a do not disturb on the door), however housekeeping entered ant some point and folded the bathmat. Didn’t bring any new towels, and didnt make the beds. When we asked for fresh towels at the counter we were told to “check our room” because housekeeping had been there- like we werent believed that we needed towels. Other than the location and short distance to the parks, this hotel does not live up to any of the reviews. For the price we paid, we expected more. I will not stay here ever again.
Sink with moldy and falling caulking. Drain also didn’t work (hence why the plug is pulled out)
Literal hole and damage to bathroom door
Hair left in the tub
Hair in soap dish
Stayed 2 nights in Dec 2025

10/10 Excellent

Noel

Stayed 2 nights in Nov 2025

8/10 Good

Katelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here twice and will come back and continue to recommend. It is clean and the staff is friendly. Have never had any issues here affordable and convenient.
Stayed 4 nights in Dec 2025

10/10 Excellent

Marissa

Stayed 1 night in Nov 2025

10/10 Excellent

Rodney

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, all were friendly and helpful. Room was clean. Location was also awesome!
Stayed 2 nights in Nov 2025

2/10 Terrible

Brenda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel viejo que para nada concuerda con las fotos. Muy cara la noche para lo que es. No lo recomiendo!
Stayed 1 night in Dec 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. The staff was so nice and everything was above expectations.
Stayed 7 nights in Nov 2025