Amazing Place To Stay⊠But Poor Communication & Poor Customer Service
The property overall was very very nice! The bathrooms could have been cleaner, but other than that the rental itâs self was super clean! Unfortunately communication was very broken which was a HUGE disappointment. We called each day to ask a couple questions and was told we would receive a phone call back and never did, was also told weâd receive emails from them and we never did. The listing was not very specific about the pool and jacuzzi, they have an additional fee per day, to have the jacuzzi heated which wasnât explained until THE DAY we checked out (after 4 days being there) So we werenât able to use the jacuzzi what so ever, which was such a huge disappointment and we never even got an apology nor them at least attempt to make things right⊠That was the deciding factor when choosing our/ this rental.. :(