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JW Marriott Orlando Grande Lakes

4.0 star property

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Photo gallery for JW Marriott Orlando Grande Lakes

Outdoor pool, pool loungers
View from property
Meeting facility
3 restaurants, breakfast, dinner served; Italian cuisine
3 restaurants, breakfast, dinner served; Italian cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar

Explore the area

View in a map
4040 Central Florida Pkwy, Orlando, FL, 32837
  • Place, The Ritz-Carlton Golf Club
    ‪8 min walk‬
  • Place, SeaWorld® Orlando
    ‪4 min drive‬
  • Place, Orange County Convention Center
    ‪4 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(40 reviews)
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

65-inch LCD TV with satellite channels, TV, iPod dock

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 158 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

65-inch LCD TV with satellite channels, TV, iPod dock

Executive Suite, 1 Bedroom, Non Smoking

  • 78 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms, Lakefront

65-inch LCD TV with satellite channels, TV, iPod dock

Family Suite, 2 Bedrooms, Lakefront

  • 117 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 7
  • 2 Double Beds

View all photos for Family Room, Non Smoking

65-inch LCD TV with satellite channels, TV, iPod dock

Family Room, Non Smoking

  • 39 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

  • 39 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View (Mobility Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Resort View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 39 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Resort View (Hearing Accessible)

  • 39 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 39 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom (Hearing Accessible)

  • 78 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Balcony

  • 39 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

65-inch LCD TV with satellite channels, TV, iPod dock

Executive Suite, 1 Bedroom, Non Smoking

  • 78 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

65-inch LCD TV with satellite channels, TV, iPod dock

Executive Suite, 1 Bedroom, Non Smoking

  • 78 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Mobility Accessible, Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Balcony (Mobility Accessible, Tub)

  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-in Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-in Shower)

  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(51 reviews)
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

65-inch LCD TV with satellite channels, TV, iPod dock

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 158 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

65-inch LCD TV with satellite channels, TV, iPod dock

Executive Suite, 1 Bedroom, Non Smoking

  • 78 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

JW Marriott Orlando Grande Lakes

Family-friendly hotel with 3 restaurants and full-service spa
3 restaurants, a full-service spa and a golf course are available at this smoke-free hotel. Other amenities include an outdoor pool, a 24-hour fitness centre and a bar/lounge. Housekeeping is available on request.
JW Marriott Orlando Grande Lakes offers 1010 air-conditioned accommodations with iPod docking stations and a safe. Beds feature pillowtop mattresses. 65-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, designer toiletries and complimentary toiletries.

This Orlando hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts. An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Ritz-Carlton Spa has 40 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at JW Marriott Orlando Grande Lakes. During your stay, you'll be within walking distance of The Ritz-Carlton Golf Club. 3 restaurants, a full-service spa and an outdoor pool are available.
  • Enjoy Italian cuisine while dining at Primo
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to deep-tissue massages, body scrubs or body treatments at The Ritz-Carlton Spa
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, 4 outdoor tennis courts and a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from The Ritz-Carlton Golf Club and 5 minutes from Aquatica
  • Bus station shuttle and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
JW Marriott Orlando Grande Lakes offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a business centre and meeting rooms. An outdoor pool, a hot tub, and a 24-hour fitness centre are also featured at the family-friendly JW Marriott Orlando Grande Lakes. You'll have access to the outdoor pool at a partner property. An area shuttle within 5 miles and a bus station shuttle are available for a fee. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Primo – This restaurant specialises in Italian cuisine and only serves dinner.
Citron – This brasserie specialises in American cuisine and only serves breakfast. Open daily.
Whisper Creek Farm – This restaurant specialises in local cuisine and only serves dinner. Open daily.
EvrBar – Overlooking the garden, this lobby lounge only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Area shuttle (surcharge) up to 5 miles
  • Bus station shuttle (surcharge)
  • Parking on site (USD 38 per day; includes in/out privileges)
  • Valet parking on site (USD 54 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 34 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Citron
  • EvrBar
  • Primo
  • Starbucks
  • Whisper Creek Farm

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pickleball courts
  • 4 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Fishing
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Personal motorised watercraft
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 40 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Connecting/adjoining rooms are available on request (subject to availability) for an additional fee of USD 60 per night.

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 61.87 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 34 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 38 per day (in/out privileges)
  • Valet parking fee: USD 54 per day (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Lakes JW Marriott
Grande Lakes Marriott Orlando
JW Grande Marriott Orlando
JW Marriott Grande Lakes
JW Marriott Grande Lakes Hotel
JW Marriott Grande Lakes Hotel Orlando
JW Marriott Orlando Grande Lakes
JW Orlando Grande Lakes Marriott
Marriott JW Orlando
Orlando JW Marriott
Jw Marriott Orlando Grande Lakes Hotel Orlando
JW Marriott Orlando Grande Lakes Hotel
Marriott Orlando Grande Lakes
JW Marriott Orlando Grande Lakes Resort
JW Marriott Grande Lakes Resort
JW Marriott Orlando Grande Lakes Hotel
JW Marriott Orlando Grande Lakes Orlando
JW Marriott Orlando Grande Lakes Hotel Orlando

Reviews

JW Marriott Orlando Grande Lakes Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 727 out of 1001 reviews
Rating 8 - Good. 139 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Bei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It’s very beautiful.
Stayed 2 nights in Aug 2025

10/10 Excellent

cheri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Gustavo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at JW Marriott Orlando Grande Lakes, we were treated to an exceptional experience. The property is stunning—lush grounds, beautiful lakes, and impeccable landscaping create a serene and luxurious atmosphere. Our room was spacious, spotless, and elegantly designed with every comfort in mind. The staff went above and beyond with friendly, attentive service that made us feel truly valued throughout our stay. Dining options were fantastic, with a variety of delicious choices that catered to every palate. The pool area and spa facilities were top-notch, perfect for relaxation after a busy day in Orlando.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tejinder, WHEELING

It was a wonderful stay. Kids enjoyed the swimming and rides. Overall excellent experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Had an absolutely amazing time!
Stayed 1 night in Aug 2025

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick family getaway

Amazing pool! Showers in rooms need a little updating, but overall the rooms were nice and spacious!
Stayed 3 nights in Aug 2025

10/10 Excellent

Miriam

Stayed 1 night in Jul 2025

10/10 Excellent

Henry

Stayed 3 nights in Aug 2025

6/10 Okay

Paul

Stayed 2 nights in Aug 2025

10/10 Excellent

Kirstie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Inderpal

Stayed 4 nights in Jul 2025

10/10 Excellent

Bei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very friendly and helpful. The whole place is beautiful. kids love the pool area. I definitely would come back again in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Amenities
Great property!
Stayed 2 nights in Jul 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The po was nice. The service as far as dining could use some work. Pool staff not that great
Stayed 2 nights in Jul 2025

10/10 Excellent

Alethea

Stayed 3 nights in Jul 2025

10/10 Excellent

Truclinh

Liked: Property conditions & facilities
This hotel is fancy and luxorious, and the food was great and the waterpark too.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come for the water slides, stay for the value.

We had a balcony room overlooking the resort pool. Very nice for the fireworks. Beds were comfy, rooms felt a little tight. I felt like they also need brighter lights in the rooms. Saturday is the best day to do a pool day there (if you need dowtime from the parks). DJ was pumping out good music. Felt like a huge pool party. Sat night they do fireworks display also. They were very good with food allergies when we had breakfast at Citra every morning. Staff was excellent too at Citra. Ordering a la carte was pretty economical if you don't want the buffet. Kids loved the Bubble waffles! The self park was good but card reader is a bit wonky. Slides were fun! Pools are open until 8 am-10 pm, Slides 10 am-6 pm. They provide towels but self service to grab chairs and umbrellas. I was debating the Ritz which is the sister resort but with kids proximity to pools was better at the JW.
Stayed 7 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025