We had a wonderful stay at this property. It had everything needed for a great staycation with our family of 11 (ages ranged from 20-83).
Communication with the managers was excellent. They were able to accommodate us with an early check in request due to having elderly parents who needed early access. The house was meticulously clean. Everyone had their own bedroom! The adults - young and old - loved the game room, pool/hot tub and theater!
When we did have a couple of issues, the management company addressed those items very quickly. (There was a broken towel rack in one of the bathrooms, a broken lock on the sliding door, two outdoor lounge cushions that were old and dirty and an issue with one of the neighbors playing loud offensive music.) Each time I reached out, Lilia got back to me and handled each matter promptly and with success.
Our family of 11 had a wonderful vacation weekend - we never left the house - and everyone raved about it! There was plenty of room for privacy as well as so many options to spend time together. The house was decorated beautifully and the pictures are accurate. The lake view was so pretty and on our last day we saw an alligator just outside the lanai.
We would not hesitate to stay at this house again and would look for homes owned and managed by Diamond Vacation Homes since their customer service overall was excellent. They really do try to make your stay at their property as perfect as possible.