We were ok until we had only 3 washcloths for people, not enough toilet paper, then took shower in upstairs shower and it leaked thru ceiling into living room. Looked up and little hole in ceiling with a sign next to it about the leak. Now don't you think ther should have been a sign on shower. It made really hard because the other bath shower was in a tub. I had just gotten shoulder surgery and getting in and out was difficult. There should have been a heads up about all this.
This location was very comfortable and had everything we needed for our stay. The pool was a great addition to our stay. There were a lot of nearby restaurants and stores. My family and I really enjoyed this location. It's not far from the Disney Parks, but it is a little far from the Universal parks. At the end of the day, it was still worth it to stay in such a nice townhouse.
The 5 stars for are the folks at Horizon who manage this property. They were able to quickly process my registration even though I didnât respond until the day before check in (their initial email with instructions went to my spam folder and I didnât see it right away). They also arrived within hours with a new coffee pot and blender when we called to say the ones in the kitchen werenât working. Thank you Horizon!! The property itself deserves more like 4 stars. Itâs showing signs of wear and tear, the carpet especially. Overall we enjoyed our stay and would consider staying here again.
The property was clean, new and decorated with great care and taste. The only negative was you had to drive through a few neighborhoods to get to the property.