My adult friend and I thought this place was perfect for our short stay. It was very close to the airport and universal. We had a wonderful trip and the host was very responsive when needed.
While this property has great proximity to Universal Studios, making it easy for our Park days, we were overall disappointed. We never had a working TV. We contacted the manager, was told to stream our own programming, and that they would visit to check it out. Unfortunately, that never happened. Additionally, there was very little hot water. The water got warm at best and barely lasted, making it unpleasant for our family of 4. Overall, we were left with a feeling of wishing we had chosen a different place.
Floors were sticky
Mattress was poor
Bedsheets had dust and small particles on it
Ants on the bathroom sink!
No hot water! It was lukewarm in winter :(
Linen, floor mats bedsheets were poor and felt like they were not washed.
Toilet bellowed every 20 minutes for no reason
No toilet holder, napkin holders. Overall regretted renting this. Go to a suite hotel instead!!!
Good property and was clean. The shower head leaked and there was a rushing water sound every so often. The host was good but didnât give enough details beforehand, and took awhile to respond.
Overall a great experience and deal!
Rental process was quick and easy all questions and concerns responded in a timely mannner unfortunately had to end my stay early to due unforeseen circumstances but property manager refunded unused days
This property was ok. I was initially given the wrong Wi-Fi code, however Jake was helpful in providing the correct one as I was working remotely and needed a good connection to work. Facilities are old, gym was a joke.
We thought it was inappropriate that Jake called and messaged multiple times asking us to head over to the Westgate resort where he works to sit in one of the presentations. Not what I was there for.
On Tuesday night, I was informed that there was maintenance to be done on the building, the A/C and water to be shut off from 10 am - 3 pm on Wednesday. Since I work remote, I booked this place to have a comfortable and quiet place to work during the days. The heat index for Wed was over 100 degrees, so no A/C and water was not ideal. Jake's solution was that "it's only 5 hours." I would have not booked here had I known I would have this inconvenience while working.