We had a great stay and really enjoyed this property! The community center was amazing for both the adults and kids. The property management was proactive when there was an issue with the pool heat and communicated everything with us. I liked that the community was gated with security, we felt very safe, especially to let the kids walk back and forth themselves to the community center. The only thing we would have liked was more lighting outside in the backyard so we could still swim once it got dark. We had a really good time here! We would definitely stay here again!
Host 10/10 responded quickly House 10/10 Check in was a 10/10.. However it was a line but nothing compared to being checked in and going out for the day or night to return home to Wait in an unorganized traffic was crazy.. Front Gate has to do better with guest who have already check in and new arrivalsâŠ
The house was large, with plenty of room for all of 9 of us. It was within a short walk of the clubhouse and resort pools. We loved the place. Thanks for much for letting us stay!
Our family trip was amazing thanks to such a great location. The home away from home was perfect to my family of seven. We each had our own space and the outside noise was kept to a minimum. The pool took some time to warm up but we enjoyed every moment of it. The house is conveniently located to shopping, dining, and entertainment. The community provides security and entertainment if you want a break from the Disney expenses.
When we walked in the house, everything seemed OK. Then we realized that comforters on the bed had hair on two of them. A few days later as we move the trashcan it was completely filthy underneath. The washing machine had something in it that ruined two of our shirts that were washed in the first load by themselves.
The community is very new and has a lot of construction and beware. It does not show up on GPS maps.
The house has the bare minimum that you will need there werenât even any cleaning products there for us to use to keep the house clean during our stay now we understand why itâs so filthy. Thereâs no way to even clean up after yourselves. There was a chair of the dining room table that broke while we were sitting in it.
The absolute worst was the fact that we were spending New Yearâs Eve there with our extended family and granted, and our TV went out that morning. Supposedly we have 24 seven service, but we found out that was untrue after several attempts to contact someone we were told that they couldnât be out there until Tuesday. We were told that we had spent two days without a TV and nothing could be done without it. We would spend our New Yearâs Eve and the days with our grandkids. We spent our money to have the TV fixed.
The management company could use a little bit of help in the communication during the stay
We know that next time we go back next year, we will not be staying with Florida Spirit vacation homes
It was a quick getaway and the house served its purpose. Check-in instructions arenât detailed and all visitors have to be listed in order to gain access, which is an inconvenience.
We did enjoy our stay. The house is exactly as pictured. Spacious and clean inside. Check in was easy. The code lock on the door was convenient and worked great. The host was responsive and friendly. The location of the home is close to the resort pool area. The pool deck furniture is old and the cushions are dirty- not very comfortable to sit on. The unit has the very bare and basic necessities in it. It would be almost impossible to cook a meal with what is included. There wasnât even an oven mit or a cookie sheet- I would keep this in mind if you are planning on cooking meals during your stay. There was only one kitchen dish towel for the whole unit. Unfortunately there werenât very many bath towels either and there were no beach towels there. We had to purchase beach towels and we didnât leave our beach towels behind for the next guest when we left because we figured theyâd be thrown out- we passed them on to another family who was arriving at a different unit. All in all we canât complain about the unit but I think a few additions and suggestions could really make this unit more comfortable and convenient for guests.
The rental property itself and cleanliness was great. Our experience to get access and into the property was a nightmare.
There was a reminder we would get more information about rental property and directions upon our arrival date when we filled out the required rental forms. We arrived to Florida early and waited for our rental communication before heading to the property. It was after 4:10pm while still waiting for information that we called and left a voicemail to the property manager about no communication or detailed of accessing the home. We could only leave a message and no one responded. We contacted VRBO for assistance and they helped push the property manager to send us the confirmation email with arrival directions. Once at the gated resort the security guards said none of my 3 guests 18+ had access except myself. We had to connect with VRBO again to resend missing information that the property manager said they never received. This is why itâs 4 stars, lines for gated check in was long and we werenât the only ones with gate problems.
Although the home and amenities were nice, I would not stay here again because getting to the home and having access was too unorganized. Communication with property manager is not fast or easy.