6/10 Okay
Erin
Travelled with family
8 Dec 2025
Front desk staff was very helpful.
Pools didn’t have enough filtration; could see leaves and hair floating atop the water.
Hotel room was fine, but cleaning was subpar. Found a dirty diaper from prior guests under the curtains in our room.
The layout of the buildings is confusing and there are not enough elevators for staff + guests.
Food in lobby tasted great service was great, polite waitresses, but we found 2 hairs atop a chicken quesadilla. They comp’d us a dessert.
Bar at the pool was nice, good drinks, polite and attentive staff. Every day they ran out of towels at the pool at the same time. This seems like an easy fix when it happens every day, but perhaps they were short staffed? Unsure.

Erin
Stayed 1 night in Dec 2025




















