Having been a longtime hotel manager and hospitality management professor in my past, I do love and recognize great service. Until this most recent stay, I kind of figured that this was something that I’d never see with vacation home rentals, especially in the Orlando market.
Jennifer and Neal changed all of that. From their informative, concierge like communication to expedient & proactive response to a hiccup with our pool heat they just completely get hospitality. I have stayed in many homes in the area run by large, well known management companies and other individual “top hosts”. None of them compare to these gracious hosts who truly understand that they aren’t just providing guests with a home, but an experience.
Do yourself a solid and book with them so that at least one aspect of your travel plans is guaranteed to be stress free!