The room was quite nice and new and the customer service is TOP, they replied very quick to any issue. There's no reception, but before you arrive they send you a code to access the facility. Everything went fine and we had a great time. Room was clean and looked like the pictures (superb!!). I would recommend it 10/10 and probably will book next time.
The only two things I would improve:
- room fells a bit naked, there's no wardrobe nor a table to lay things/eat
- the elevator in the facility closes its door to soon!