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Cross Hotel Osaka

4.0 star property

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Photo gallery for Cross Hotel Osaka

2 restaurants, breakfast served
Lounge
Lobby
Exterior
Suite, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪1 min walk‬
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, Non Smoking (Standard Floor)

9.0 out of 10
Wonderful
(36 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room, Non Smoking (Standard Floor)

1 bedroom, in-room safe, desk, blackout curtains

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(25 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout curtains

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking | 1 bedroom, in-room safe, desk, blackout curtains

DOTONBORI view DOUBLE, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking | 1 bedroom, in-room safe, desk, blackout curtains

DOTONBORI view TWIN, Non Smoking

  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout curtains

Suite, Non Smoking (Cross Floor)

  • 103 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Similar properties

Exterior
Hotel Nikko Osaka
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 3,522 reviews
The price is CHF 83
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Hotel Nikko Osaka

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services and dry cleaning.
Cross Hotel Osaka offers 229 accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the shopping around Cross Hotel Osaka. During your stay, you're just a quick walk from Dotonbori. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the nice bathrooms, overall comfort, spaciousness and cleanliness
  • Steps from Dotonbori Glico Sign and 4 minutes on foot from Hozen-ji Temple
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
TERRACE ＆ DINING ZERO – This restaurant serves breakfast and lunch.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday and Sunday. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 865 out of 1141 reviews
Rating 8 - Good. 215 out of 1141 reviews
Rating 6 - Okay. 45 out of 1141 reviews
Rating 4 - Poor. 9 out of 1141 reviews
Rating 2 - Terrible. 7 out of 1141 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Andy

Travelled with partner
Liked: Staff & service
Room wasn’t the cleanest. Found a toenail on the bed shelving. Expedia lists the hotel as having laundry facility when it does not.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hui Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good at cross hotel. Excellent location, walkable to all shopping area. Service was great.
Stayed 5 nights in Jun 2025

8/10 Good

Brian

Stayed 6 nights in Jul 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel when paired with included breakfast buffet and all day lounge acess with food & drinks. Food quality is superb!
Stayed 4 nights in Aug 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Washroom is clean. Room is big. Right in the middle of dotonbori, Namba and transportation.
Stayed 8 nights in Aug 2025

8/10 Good

Khristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the heart of Dotonbori. Conveniently located in between high end stores and Dotonbori’s shopping center
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location and spacious rooms
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST hotel we stayed at our whole trip. Make sure you have their FREE coffee. Its GOOD. Cold facecloths are a nice touch. Rooms are big and comfortable. Staff are very nice, knowledgeable and friendly. Fluent in English too ! If i come back to Osaka, this is my GO TO HOTEL .. hands down. Highly recommend.
Stayed 5 nights in Aug 2025

8/10 Good

Ronald

Liked: Staff & service, property conditions & facilities
Perfect location. Rooms are small
Stayed 3 nights in Jul 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Professional staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gustavo, ROCHESTER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Stay – Comfortable, Convenient, and Exceptional Service I had a wonderful stay at Cross Hotel Osaka. From start to finish, everything exceeded my expectations. The staff were incredibly attentive, friendly, and genuinely eager to help in any way they could. Their hospitality made a real difference and added a personal touch to the experience. The breakfast was excellent, with a great variety and fresh options to start each day off right. The room was spotless, well-maintained, and had all the amenities needed for a comfortable stay. After a full day of sightseeing, it felt like a peaceful retreat where I could truly relax. The location is unbeatable—right in the heart of the action with easy access to Dotonbori and Shinsaibashi, yet still quiet and calm inside the hotel. It’s the perfect balance between energy and relaxation. I would absolutely stay here again and highly recommend Cross Hotel Osaka to anyone visiting the city.
Stayed 5 nights in Jul 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities
Great hotel right next to Dontonburi and easy access to the station. Rooms were very nice and spacious but the street noise was very bad, even on the 13th floor. We would stay here again despite the noise.
Stayed 4 nights in Jul 2025

8/10 Good

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness
Convenient location.
Stayed 2 nights in Jul 2025

10/10 Excellent

craig

Stayed 2 nights in Jul 2025

8/10 Good

alissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location right in the heart of everything.
Stayed 3 nights in Jul 2025

8/10 Good

Cara

Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a great location just a block from Dotonburi in one direction and high-end shopping in the other. The hotel in general was nice with decent amenities and the staff were great.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Steven, Warrenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross hotels are an excellent chain in Japan after staying with their sister property in Kyoto I chose to stay in the Osaka one. It's an awesome choice since it's right around the corner from the main Dontonburi street and Dondondonki right across as well. A short walk away from Namba Station for getting around Osaka as well without issues. Only downside was the rooms were smaller and a bit hard to open to large luggages at one time - not a big issue, since this is normal for Japan. Check-in/Check-out is an easy process with their kiosk systems and their staff is extremely helpful and nice - would stay again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the lounge with free booze and snacks and a killer view is enough to get me to go back. definitely include the breakfast buffet in your reservation because it was phenomenal- everything you could ever want and then some. the bathroom is wonderful- all the amenities you could want plus a soaking tub that could fit an army and the high-end model of the TOTO toilet that includes the dryer feature.
Stayed 5 nights in Jul 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Lively location. Rooms are a reasonable size and fantastic reception staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location to Explore Osaka
Stayed 1 night in Jun 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Osaka gem

Amazing location, steps away from the action, easy check in and nice people.
Stayed 2 nights in Jul 2025