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Star Gate Hotel Kansai Airport

4.0 star property

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Photo gallery for Star Gate Hotel Kansai Airport

Aerial view
Front of property
Daily buffet breakfast (JPY 3800 per person)
Down duvets, in-room safe, blackout curtains, iron/ironing board
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
1 Rinkuoraikita, Izumisano, Osaka-fu, 598-8511
  • Place, Rinku Pleasure Town Seacle
    ‪3 min walk‬
  • Place, Rinku Park
    ‪4 min walk‬
  • Place, Rinku Premium Outlets
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Twin Room, Smoking, Bay View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, Smoking, Bay View

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Double Room, Smoking, Bay View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Smoking, Bay View

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Smoking, Bay View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Smoking, Bay View

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Smoking, Bay View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, Smoking, Bay View

9.6 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Triple Room, Smoking (Superior Twin + 1 Extra Bed)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Triple Room, Smoking (Superior Twin + 1 Extra Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, Non Smoking, Bay View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Non Smoking, Bay View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking, Bay View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Non Smoking, Bay View

8.2 out of 10
Very good
(14 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking, Bay View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking, Bay View

8.8 out of 10
Excellent
(36 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking, Bay View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking, Bay View

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking (Superior Twin + 1 Extra Bed)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Triple Room, Non Smoking (Superior Twin + 1 Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Triple Room, Non Smoking (Superior Twin + 1 Extra Bed)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Triple Room, Non Smoking (Superior Twin + 1 Extra Bed)

7.8 out of 10
Good
(12 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room, Smoking (Single Use), JP

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Twin Room, Smoking (Single Use), JP

8.4 out of 10
Very good
(17 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking (Single Use)

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Twin Room, Non Smoking (Single Use)

9.0 out of 10
Wonderful
(74 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Quadruple Room, Non Smoking, Corner

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Quadruple Room, Non Smoking, Corner

8.8 out of 10
Excellent
(17 reviews)
  • 45 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Quadruple Room, Smoking, Corner

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Quadruple Room, Smoking, Corner

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Twin Room, Non Smoking, Sea Facing

Deluxe Twin Room, Non Smoking, Sea Facing | Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room, Non Smoking, Sea Facing

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Non Smoking (Airport Corner Double)

Double Room, Non Smoking (Airport Corner Double) | Down duvets, in-room safe, blackout curtains, iron/ironing board

Double Room, Non Smoking (Airport Corner Double)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking, Corner

Superior Twin Room, Non Smoking, Corner | Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking, Corner

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premier Superior Twin, Non Smoking

Premier Superior Twin, Non Smoking | Down duvets, in-room safe, blackout curtains, iron/ironing board

Premier Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Bay view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking, Mountainside

Deluxe Twin Room, Non Smoking, Mountainside | Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room, Non Smoking, Mountainside

  • 45 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

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About this property

Star Gate Hotel Kansai Airport

Hotel connected to a shopping centre in Izumisano with 5 restaurants
This hotel features 5 restaurants, a coffee shop/cafe and self parking. Free WiFi in public areas and free airport drop-off are also provided. Other amenities include a microwave in a common area, dry cleaning and laundry facilities.
Star Gate Hotel Kansai Airport offers 358 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. 26-inch LCD televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Star Gate Hotel Kansai Airport's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from AQUAIGNIS. Features include free WiFi in public areas and free airport drop-off service, plus 5 restaurants.
  • Free WiFi
  • Enjoy French cuisine with ocean views at STARGATE, one of the property's 5 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Rinku Premium Outlets and Rinku Park
  • Free airport drop-off shuttle service
There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. Public spaces have free WiFi. A free shuttle from the hotel to the airport is free (available on request). A vending machine, multilingual staff, and laundry facilities are also featured at Star Gate Hotel Kansai Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Izumisano hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
STARGATE – Overlooking the ocean, this restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
Chinese Restaurant SEIRYU – Overlooking the ocean, this restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open selected days.
Japanese Restaurant ARIMA – Overlooking the ocean, this restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
Teppan-yaki RINKU – Overlooking the ocean, this steakhouse serves lunch and dinner. Open selected days.
Pastry Cafe PATI-STAGE – This coffee shop serves brunch, lunch and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free airport drop-off shuttle from 5:30 AM to 8:30 AM at scheduled times and on request
  • Parking on site (JPY 1,000 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,800 for adults and JPY 1,391 for children
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Chinese Restaurant SEIRYU
  • Japanese Restaurant ARIMA
  • Pastry Cafe PATI-STAGE
  • STARGATE
  • Teppan-yaki RINKU

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • 1 building
  • 54 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
During periods of high volume, the breakfast location may change without prior notice and guests may be requested to reserve a breakfast time upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 1391 for children
  • Self-parking fee: JPY 1000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Star Gate Hotel
Star Gate Hotel Kansai Airport
Star Gate Kansai Airport
Star Gate Kansai Airport Hotel
Star Gate Hotel Kansai Airport Izumisano
Ana Gate Izumisano
Star Gate Kansai Airport Izumisano
Star Gate Kansai Izumisano
Star Gate Hotel Kansai Airport Hotel
Star Gate Hotel Kansai Airport Izumisano
Star Gate Hotel Kansai Airport Hotel Izumisano

Star Gate Hotel Kansai Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 768 out of 1357 reviews
Rating 8 - Good. 395 out of 1357 reviews
Rating 6 - Okay. 133 out of 1357 reviews
Rating 4 - Poor. 34 out of 1357 reviews
Rating 2 - Terrible. 27 out of 1357 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yolanda

Liked: Staff & service, property conditions & facilities
I read some very negative reviews about this hotel the night before I arrived. I found it super easy to get to from the airport. 1 stop on the subway and a couple of minutes from the station. Great when I arrived at midnight. Room was large & clean. Smoking room but I never noticed any smell and I am sensitive to odours. Next to elevator but not a problem. Just stayed the one night before leaving Osaka but I would stay here again! Great view in the morning across Osaka & Kobe.
Stayed 1 night in Oct 2025

10/10 Excellent

Ka Wai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is excellent for accessing Kansai airport and Rinku outlet.
Stayed 1 night in Oct 2025

8/10 Good

Jan-Sue, Ewa Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay of three days and had a wonderful ocean view. It is the rallest building (54 floors ) in the area. The beds were comfortable and the air conditioning worked well. There are two malls within in a quarter mile as well as a Don Quixote. The shower room was traditional Japanese style--shower outside the tub before soaking in the tub. Also has a Toto bidet. Nightshirt and slippers may be too small for many Westerners--me included. Housekeeping was annoyed by reqests for extra pillows and towels. Shuttle only runs during the morning hours. Reservations are required from the front desk. The train station is literally next door but you are at least 40 minutes from downtown Osaka. KIX is only one stop away for 370 yen. There are many options for eating in the area. I wouldn't get the breakfast option but use the 10 or 20% discount for staying at the hotel. The menu did not change for the three days we were there and was congested at times. While due for a refresh, it's still a solid choice.
Star Gate Hotel
Lobby
View from room
Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Sep 2025

10/10 Excellent

Ruby, Port Moody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful first stop after landing to get acclimated. Good selection for breakfast and friendly/helpful staff to start my trip off.
Stayed 1 night in Oct 2025

8/10 Good

Chai

Liked: Cleanliness, property conditions & facilities, room comfort
Staff average due no body will assist your big luggage’s from lobby for you as you don’t see any door man.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much shopping nearby. One small area.
Stayed 1 night in Sep 2025

2/10 Terrible

Harshal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire floor was like smoking chamber, rooms had a weird smell. We felt suffocated. Lifts were making noise all night. Bad experience overall.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yhmiko

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Hunter

Stayed 1 night in Sep 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our overall stay was very good! We recommend this hotel for travelers looking for convenient shopping and dining experiences.
Stayed 1 night in Sep 2025

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Sep 2025

8/10 Good

Alexander

Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Stayed 2 nights in Sep 2025

6/10 Okay

jade, OKC

Disliked: Staff & service, property conditions & facilities
Staff is inflexible and speaks poor English. I arrived 9am as my flight arrived early, had to scroll around to wait for check in (3pm) with bad jet lag. Wish the hotel has early check in options like ones in other countries. Front desk staff speaks poor English, hotel room is out dated with stains. Everything needs some improvements.
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Great for an early flight from KIX Osaka

Great for an early flight , had a great meal in shabu shabu which was table hot pot cooking on the 52nd floor with amazing views, Room was tired but didnt matter much
Stayed 1 night in Sep 2025

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Dorothy H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so Convenient having the train stop righ at your door. Location is indeed everything!!!
Stayed 1 night in Sep 2025

8/10 Good

nobukata, kanazawa city kuroda1

Stayed 1 night in Aug 2025

10/10 Excellent

Liliana, Houston

Liked: Cleanliness
Close to the airport and other shopping areas very friendly customer service
Stayed 1 night in Sep 2025

10/10 Excellent

Runar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, helpful and professional. The rooms are a little outdated, but very comfortable and nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good and nice hotel nice view good breakfast
Stayed 2 nights in Aug 2025

6/10 Okay

Purim

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is older compared to other hotels I have stayed in Japan, there is a lingering smell that is in the rooms that I wasn't a fan of, but it is clean and the staff is wonderful. It is just due for some renovations.
Stayed 2 nights in Jul 2025

4/10 Poor

Tina

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Noise from planes either taking off or landing seems like every minute. Really not pleasant at all. Restaurants in the hotel were closed during our stay and we had awful food at a restaurant near the outlets.
Stayed 1 night in Aug 2025

10/10 Excellent

Koji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025