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Quality Suites Whitby

2.5 star property

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Lobby
Suite, 1 King Bed, Non Smoking (Efficiency) | Desk, iron/ironing board, free cots/infant beds, free WiFi
Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1700 Champlain Ave, Whitby, ON, L1N6A7
  • Place, Lynde Shores Conservation Area
    ‪1 min drive‬
  • Place, Landmark Cinemas Whitby
    ‪2 min drive‬
  • Place, Rogers Centre
    ‪38 min drive‬
  • Airport, Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪42 min drive‬

Room options

View all photos for 1 King Bed, 1 Double Bed, Suite, Nonsmoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

1 King Bed, 1 Double Bed, Suite, Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, Non Smoking

8.6 out of 10
Excellent
(64 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Suite, Nonsmoking, Upgrade

Desk, iron/ironing board, free cots/infant beds, free WiFi

1 King Bed, Suite, Nonsmoking, Upgrade

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(52 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Non Smoking (1 King Bed, 1 Double Bed)

Suite, Non Smoking (1 King Bed, 1 Double Bed) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, Non Smoking (1 King Bed, 1 Double Bed)

8.0 out of 10
Very good
(20 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Quality Suites Whitby

Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Quality Suites Whitby offers 104 accommodations with coffee/tea makers and complimentary newspapers. 37-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Whitby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Suites Whitby. During your stay, you'll be within walking distance of Landmark Cinemas Whitby. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Lake Ontario and 13 minutes from Ontario Tech University
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Suites Whitby. Self parking is free.
Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 388 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 350 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Suites Hotel Whitby
Quality Suites Whitby
Whitby Quality Suites
Quality Suites Whitby Hotel
Quality Suites Whitby, Ontario
Quality Inn Whitby
Quality Suites Whitby Hotel
Quality Suites Whitby Whitby
Quality Suites Whitby Hotel Whitby

Quality Suites Whitby Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 557 out of 1112 reviews
Rating 8 - Good. 275 out of 1112 reviews
Rating 6 - Okay. 135 out of 1112 reviews
Rating 4 - Poor. 82 out of 1112 reviews
Rating 2 - Terrible. 63 out of 1112 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

ken

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 2 nights in Feb 2026

10/10 Excellent

Gwendal

Stayed 1 night in Feb 2026

10/10 Excellent

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Spacious room. Reasonable price. Frint desk was very kind and helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Clean hotel Great staff
Stayed 3 nights in Feb 2026

10/10 Excellent

Angela

Stayed 1 night in Feb 2026

8/10 Good

Haley

Stayed 2 nights in Feb 2026

6/10 Okay

Shelley

It was ok
Stayed 2 nights in Dec 2025

2/10 Terrible

Annie

Disliked: Cleanliness, amenities, property conditions & facilities
Yes, room was neglected, smell of cigarette. Cigarette burn on carpet and edge of bath. Large carpet stain Heater fan faulty and noisy No USB entry port available in the room Reception staff could not accommodate room change as was told that hotel was a full occupancy
Stayed 1 night in Feb 2026

10/10 Excellent

Lee Anne

Stayed 1 night in Feb 2026

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay.. nice and clean. Ladies at the fun were very nice and very helpful.
Stayed 1 night in Feb 2026

6/10 Okay

Kylie

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
The complimentary’ breakfast was not serviced/ delayed on the Friday morning of our stay because staff didn’t show up. When I followed up with management, she was rude and kept telling me I didn’t pay for it and that it was complimentary, not once apologizing for the inconvenience of me having to scramble to feed my family. As well, even with the pro activeness of a phone call earlier in the week explaining that the hotel was hosting a sports team and ensuring that they would be enforcing quiet hours, we got woke up Friday night at 11 with noise. Overall, the staff didn’t seem to really care about customer service.
Stayed 2 nights in Feb 2026

6/10 Okay

Andrea

Stayed 1 night in Feb 2026

8/10 Good

Leslie

Stayed 1 night in Jan 2026

2/10 Terrible

Maylene

Stayed 1 night in Feb 2026

10/10 Excellent

Anne

Stayed 1 night in Feb 2026

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
The staff was amazing
Stayed 2 nights in Feb 2026

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
Excellent staff. Very friendly to dogs.
Stayed 2 nights in Feb 2026

4/10 Poor

David

Disliked: Staff & service, amenities
Room & was very small. Bathroom the size of a closet. TV was absolutely horrible. Will not stay again.
Stayed 3 nights in Feb 2026

4/10 Poor

Cathy

Stayed 1 night in Feb 2026

6/10 Okay

Sean

Stayed 1 night in Feb 2026

10/10 Excellent

Ashley

Stayed 1 night in Jan 2026

4/10 Poor

Justin

Liked: Cleanliness, staff & service, amenities
Was there at the same time a hockey tournament was happening. The kids were extremely annoying running through the halls and banging on peoples doors. The room was cold and the heating system wouldn’t get the temp above 19.
Stayed 2 nights in Jan 2026

8/10 Good

Corazon

Staff is great and just need a little update the riom
Stayed 1 night in Oct 2025

2/10 Terrible

HELVECIO

Liked: Staff & service
Disliked: Cleanliness, amenities
My wife and I arrived on Friday 1/30/26 at night, and on Saturday we were out from 10:00 AM to 8:00 PM. When we returned, they hadn't emptied the trash can with the pizza box and papers we ordered on Friday night. They hadn't replaced the bath towels with clean ones. They hadn't cleaned anything. We will not stay in the future with them any country.
They didn't clean the trash and change the towel on the shower
Stayed 2 nights in Jan 2026

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service
The room was very clean! Bed was nice. Staff was stressed on check in as we all seemed to arrive at the same time. Security was present for the hockey kids wandering the hallways, very respectful and on duty. (we were not there for hockey, robotics) Breakfast hours not great on a Saturday if you are in town for a sports event as they don't start until 7am and we are out of the hotel by then. We did not have time for amenities, so not sure if they have any or not.
Stayed 1 night in Jan 2026