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Holiday Inn Express & Suites Oswego by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Oswego by IHG

Property amenity
Exterior
Exterior
Free daily continental breakfast
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
140 E 13th St, Oswego, NY, 13126
  • Place, Oswego Speedway
    ‪15 min walk‬
  • Place, Richardson-Bates House Museum
    ‪2 min drive‬
  • Place, Fort Ontario State Historic Site
    ‪3 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Communication Accessible)

Room amenity

Standard Room, 2 Queen Beds (Communication Accessible)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Extra Living Area)

Room amenity

Suite, 2 Queen Beds (Extra Living Area)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Transfer Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Transfer Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Extra Living Area)

Suite, 1 King Bed (Extra Living Area) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed (Extra Living Area)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Communication, Mobil Transfer Shower)

Room amenity

Suite, 1 King Bed, Accessible (Communication, Mobil Transfer Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Mobil Transfer Shower)

Room amenity

Suite, 2 Queen Beds, Accessible (Communication, Mobil Transfer Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Comm Acc, Extra Living Area)

Room amenity

Suite, 2 Queen Beds (Comm Acc, Extra Living Area)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Oswego by IHG

Along with a full-service spa, this hotel has an indoor pool and a 24-hour fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and spa services. Weekly housekeeping is available.
Holiday Inn Express & Suites Oswego by IHG offers 81 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Oswego by IHG. During your stay, you'll be within walking distance of Lake Ontario. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Amenities include a 24-hour business centre, a meeting room and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes on foot from Oswego Speedway and a 4-minute drive from Lake Ontario
Holiday Inn Express & Suites Oswego by IHG offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Holiday Inn Express & Suites Oswego by IHG. Self parking is free.
Guests are served a free continental breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2016
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Oswego Hotel
Holiday Inn Express Oswego
Express & Suites Oswego By Ihg
Holiday Inn Express Suites Oswego
Holiday Inn Express Suites Oswego by IHG
Holiday Inn Express Suites Oswego an IHG Hotel
Holiday Inn Express & Suites Oswego by IHG Hotel
Holiday Inn Express & Suites Oswego by IHG Oswego
Holiday Inn Express & Suites Oswego by IHG Hotel Oswego

Holiday Inn Express & Suites Oswego by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 461 out of 590 reviews
Rating 8 - Good. 93 out of 590 reviews
Rating 6 - Okay. 16 out of 590 reviews
Rating 4 - Poor. 9 out of 590 reviews
Rating 2 - Terrible. 11 out of 590 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Staff was kind. Even clear the parking lot after.a snowstorm.
Stayed 1 night in Jan 2026

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was warm, pool was cold. Room was clean and homie…. Easy check in
Stayed 1 night in Jan 2026

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities
Very clean and amenities are great
Stayed 1 night in Dec 2025

8/10 Good

Kristin

Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel & chain. Comfortable beds, decent breakfast, good shower heads. My only complaints is the cable situation. Too basic, need Cartoon Network. 🤘
Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Stayed 2 nights in Dec 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean lobby and room. Kind and friendly staff. I have stayed her before and will again.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Hatsumi, East Northport

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I had pros and cons, but I liked that they are renovated and carpets are clean. Room was spacious for the level of the hotel. Conveniently located in shopping area. that is pros. We enjoyed using pool and gym facility. Breakfast was decent. It was thanksgiving week, and there was no cleaning service on Thanksgiving day, which is understandable. Hotel worker gave us free snack coupon, that was nice, and she was friendly. We stayed 4 nights, and the first full day was Thanksgiving, and the second day, we spent most of the day in the room, so we didn't have any cleaning service. on the third day which is the last full day, we needed the cleaning so bad. When we were getting ready to go out, cleaning lady came and I told her that we are leaving in 10 minutes, so please come back later. She said, " I will swing back." so I was happy. But when we came back from outing, I saw she didn't do anything with our room. That was disappointing. So, we didn't get any cleaning during our 4-night stay. My room was on the 4th floor and Internet connectivity was a problem. I tried with my cell phone and computer, but both of them took long time to get to the login page. If you have this problem, connect your phone or computer on the first floor first. It may help the connectivity. I kept hearing the sound like water going through the pipe. That bothered me. My husband said that is soothing to him, but it wasn't to me. Check out was easy. That was good.
Stayed 4 nights in Nov 2025

10/10 Excellent

TinaLee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My grandson had a birthday celebration at the hotel. Everyone was very helpful and made all his guests feel very welcome. They went above and beyond. Pool area was clean and the hot tub was perfect.
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Stayed 1 night in Nov 2025

2/10 Terrible

David

Liked: Cleanliness
Disliked: Amenities
Small room. Low quality breakfast. Way too expensive.
Stayed 5 nights in Nov 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay for hockey games. Parking was easy and plentiful. Room was clean and breakfast choices were great!
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
The check in was fast & easy. The hotel was impeccably clean. Breakfast was more than a complete meal. Far exceeded expectations
Stayed 1 night in Nov 2025

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, property conditions & facilities
First, the good things: it's in a good location with ample parking. Taken as a whole, it seemed clean and in good condition. The breakfast area was nice; seating was spacious, pretty good offerings, and it was clean and well kept up. The bed was comfortable, as were the pillows. There were ample towels and the bathroom was well appointed. It was pretty quiet as well. Now, the negatives. The room seemed mostly clean, but as if it was really well cleaned recently but then maybe used lightly since then. There were crumbs by the coffee machine. Since you see that as soon as you walk in, that's a turnoff. The shower was bright white tile, so the huge curl of black body hair on the wall really stood out. Like, Helen Keller probably could have seen it. The shower itself was great after I rinsed that away and tried to pretend it never happened. I also have a real pet peeve with hotels that can't supply one or two bottles of water per room. It's like, $0.25-50 per bottle. You're charging $250-350 per room per night. It screams corporate greed and stinginess. The HVAC didn't work. The staff was not friendly, bordering on hostile. Except one male desk clerk who was pleasant, and one maintenance man who was very warm, friendly and greeted us enthusiastically every time we saw him, who was honestly the best part of this hotel. This hotel isn't providing the level of service you'd expect for a place asking $350/night on a Saturday in Oswego. Won't stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

george

Stayed 1 night in Sep 2025

4/10 Poor

Dustin

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Randy

Stayed 1 night in Sep 2025

10/10 Excellent

Troy

Stayed 2 nights in Jun 2025

10/10 Excellent

Oana Monalisa

Liked: Amenities
Nice
Stayed 2 nights in Oct 2025

4/10 Poor

Kristin

Liked: Staff & service, room comfort
Disliked: Cleanliness
The floors turned my feet black and they were many weird bugs in the room...beds and pillows were nice along with amenities, but for the price of expextmit to be much cleaner
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room. We did not spend much time in our room but it was a great place to rest and cool off after our time exploring!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025