See all properties

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property

Choose dates to view prices

Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Terrace/patio
Lobby
Breakfast served
Front of property – evening/night
In-room safe, desk, blackout curtains, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Parking available

Explore the area

View in a map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Byward Market Square
    ‪3 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Andaz, Suite

In-room safe, desk, blackout curtains, soundproofing

Andaz, Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, View (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, View (Shower)

8.8 out of 10
Excellent
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds

8.8 out of 10
Excellent
(60 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed

9.4 out of 10
Exceptional
(80 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, View

8.8 out of 10
Excellent
(29 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, View

9.4 out of 10
Exceptional
(69 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, View

9.2 out of 10
Wonderful
(23 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lounge

Fairmont Chateau Laurier

  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
4.4 out of 5, Excellent, 2,676 reviews
The price is CHF 135
includes taxes & fees
1 Sept - 2 Sept
Fairmont Chateau Laurier

About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Eco-certified hotel with bars/lounges and 24-hour fitness centre
A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and valet parking. Housekeeping is available on request.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with a safe and complimentary bottles of water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT's great location gets high marks from our customers. During your stay, you're just a quick walk from Byward Market Square. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Byward Market Square and 5 minutes on foot from University of Ottawa
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4500 square feet (418 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the eco-certified ANDAZ OTTAWA BYWARD MARKET, BY HYATT. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Feast + Revel – This restaurant only serves breakfast.
Copper, Spirits & Sights – This rooftop bar only serves light fare. Happy hour is offered. Reservations are required. Open selected days.
Feast + Revel – This restaurant only serves dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Copper, Spirits & Sights
  • Feast + Revel
  • Feast + Revel

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • Valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1069 out of 1779 reviews
Rating 8 - Good. 367 out of 1779 reviews
Rating 6 - Okay. 146 out of 1779 reviews
Rating 4 - Poor. 97 out of 1779 reviews
Rating 2 - Terrible. 100 out of 1779 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shuvo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent, you don't need to do Valet, there is $11 overnight parking on Dalhousie and Clarence. Excellent service from the staff
Stayed 2 nights in May 2025

10/10 Excellent

Jin

Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Sabba

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
I have come to the Andaz many times over the years and have recommended it repeatedly. I’m not sure if this property is now under new management, but I’m not sure that I will ever go back. We were not informed of the fee for parking until arrival. $48 is wild, with no guarantee that our spot will be available if we left. “Everything in your room is complimentary” was misleading. There were two cans of Coke, an upside down bag of chips, and a broken wine glass. No other beverages around. The paint on the wall was peeling. Our room had a faint spicy scent. For the price, this was a poor experience. I love the rooftop bar but we don’t need to stay here to enjoy that. This hotel went from a 10/10 to a 4/10 almost overnight. So sad to see this.
Stayed 2 nights in May 2025

10/10 Excellent

John

Stayed 1 night in May 2025

10/10 Excellent

Yunqi

Liked: Cleanliness, staff & service, property conditions & facilities
excellent customer service
Stayed 1 night in May 2025

4/10 Poor

Andrea

Travelled with partner
Disliked: Staff & service, amenities
The room was basic and showing wear. Very little amenities provided in the room. Rooftop was closed for private event. Check in was painfully slow. Valet car return was lengthy and overall process and communication about car return did not go well.
Stayed 1 night in May 2025

10/10 Excellent

Marisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed warmly from everyone at the front desk upon check in. Received excellent service at the roof top terrace, a great place to have a drink and enjoy the scenery. A special thank you to Habib for his smile and welcoming us at check in.
Stayed 1 night in May 2025

10/10 Excellent

Carren Churan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel & staff services, it is more than expected! A free late-checkout was offered for my 6pm flight! A free drink at rooftop bar was offered for the breathtaking views! Will stay in it if return to Ottawa!
Stayed 3 nights in May 2025

8/10 Good

Laureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay with my daughters for a Mother’s Day weekend. The room’s A/C wasn’t working
Stayed 2 nights in May 2025

10/10 Excellent

Shahryar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great guest series
Stayed 1 night in May 2025

6/10 Okay

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great but be aware that there is heavy construction work going on right beside the hotel which negatively impacted our stay (which is why my rating is 3 stars and not 4) Other than that, location was perfect.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the market area. I enjoyed my stay and really appreciated the fact that your hotel supplied free bottled wayee as needed, as that is extremely important to me. Also a wonderful place for walking to so many local sights. The room had a great view and was very comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Awa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing place to stay and be in the area.
Stayed 1 night in May 2025

10/10 Excellent

nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent and I never write reviews.
Stayed 1 night in May 2025

10/10 Excellent

Nikita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean room
Stayed 1 night in May 2025

2/10 Terrible

Sumitpal

Travelled with family
Disliked: Property conditions & facilities
We booked the room with the view king bed with breakfast included but the bed looked like a queen not king very tiny can call it a mini king plus when we went in for breakfast next morning they said we do need reservation for that but now it’s full so can’t get us the table so have to do breakfast outside when you check out which is horrible plus no parking available only option was valley which was $48 so they could make more money…worst experience ever I should have bonded a cheap asa motel instead
Stayed 1 night in May 2025

10/10 Excellent

Donovan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place would recommend to others
Stayed 1 night in May 2025

10/10 Excellent

Asmaou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Leah

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Construction around property
Stayed 2 nights in Apr 2025

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mona Ann

Stayed 2 nights in Mar 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Andaz was mostly good for our three night stay. The rooms are large, clean and bright. Unfortunately, there is a massive construction sight next door which is extremely noisy starting at 7am. It was right underneath our room and the jackhammers and banging were incessant. I will not go back until after construction is complete.
Stayed 1 night in Apr 2025

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our entire stay at the Andaz. Unfortunately there is major construction going on although we were warned about it ahead of time it was quite loud at times.
Stayed 2 nights in May 2025