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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property

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Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Terrace/patio
Breakfast served
Front of property – evening/night
Lobby
In-room safe, desk, blackout curtains, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Byward Market Square
    ‪3 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Andaz, Suite

In-room safe, desk, blackout curtains, soundproofing

Andaz, Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, View (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, View (Shower)

8.8 out of 10
Excellent
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(64 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed

9.4 out of 10
Exceptional
(83 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, View

8.8 out of 10
Excellent
(29 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, View

9.4 out of 10
Exceptional
(71 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, View

9.2 out of 10
Wonderful
(23 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Eco-certified hotel with bars/lounges and 24-hour fitness centre
A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and valet parking. Housekeeping is available on request.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with a safe and complimentary bottles of water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT's great location gets high marks from our customers. During your stay, you're just a quick walk from Byward Market Square. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Byward Market Square and 5 minutes on foot from University of Ottawa
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4500 square feet (418 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the eco-certified ANDAZ OTTAWA BYWARD MARKET, BY HYATT. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Feast + Revel – This restaurant only serves breakfast.
Copper, Spirits & Sights – This rooftop bar only serves light fare. Happy hour is offered. Reservations are required. Open selected days.
Feast + Revel – This restaurant only serves dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Copper, Spirits & Sights
  • Feast + Revel
  • Feast + Revel

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • Valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1098 out of 1805 reviews
Rating 8 - Good. 364 out of 1805 reviews
Rating 6 - Okay. 148 out of 1805 reviews
Rating 4 - Poor. 94 out of 1805 reviews
Rating 2 - Terrible. 101 out of 1805 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Melodee

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the hotel's fault but construction sites (neighbouring in this case) are usually noisy. Awesome staff nevertheless. Nice clean and quiet rooms.
Great vue !
Stayed 2 nights in Jun 2025

10/10 Excellent

Jack

Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with beautiful roof top patio/restaurant
Stayed 1 night in Jun 2025

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and super friendly staff! Walked to Parliament buildings, Rideau Canal, Market right outside the front door. Beautiful rooftop patio, beautiful room. Wish we could stay longer!
Stayed 1 night in Jun 2025

10/10 Excellent

Prabhjot

Stayed 1 night in Jun 2025

6/10 Okay

Mudit

Travelled with partner
Liked: Cleanliness
Property was alright, a bit dated but still pretty good. Check-in was smooth but the room we booked was not available (was given to a wedding party) and we were downgraded from room with a view of parliament hill to room facing construction site in the back of the hotel without any notice or compensation. We were only there for one night and I was kinda glad about leaving early the next day. Probably not going to stay here again. The rooftop with view is part of the bar at top, it gets really loud at night.
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need to figure out parking, there is a lot of underground spots within a 5 min walk
Stayed 1 night in May 2025

6/10 Okay

Josee

Stayed 1 night in May 2025

6/10 Okay

Bogle-Russell

Travelled with group
Disliked: Property conditions & facilities
Good location. Upstairs restaurant was terrible for dinner.
Stayed 1 night in Jun 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Emerson

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Liam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Kerilee

Business traveller
Liked: Amenities
This was a nice-looking hotel in a great neighbourhood. The registration desk and front lobby staff were friendly and helpful. Unfortunately, I stayed at a time when there was heavy construction happening at the hotel and I wasn't made aware of it when I booked my stay. The reason why I wouldn't stay here again is that in the four days I stayed at the hotel housekeeping only came once, and they didn't restock basic items (like coffee pods). If housekeeping isn't offered at this hotel, which I guess it isn't, there should be a way for a guest to get a clean towel or a coffee pod so they can have a coffee in the morning.
Stayed 3 nights in Jun 2025

10/10 Excellent

Monique

Stayed 2 nights in May 2025

8/10 Good

Susan

Travelled with partner
Hotel was very clean, sharp decor and location was within walking distance of tourist attractions and good restaurants. Great view from the 10th floor … spacious room and bathroom with all necessities. Beds and pillows were super comfortable. Rooftop bar was perfect to witness sunsets but the menu, although good, is limited and pricey = $23 for a dry martini?!?! …. C’mon .. it’s not the Fairmont! All staff were exceptional.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and professional staff. Wish I could have stayed longer!
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

May Jean

Travelled with partner
Liked: Amenities
Disliked: Staff & service
The property and location is great as it was walkable to places of interest. The unfortunate part of our stay was our car, fob and various house keys going missing from our room (was placed in our luggage - my fault for not locking it). The room safe was placed way too high in the shelf for a short person to reach without using a chair.
Stayed 2 nights in Jun 2025

4/10 Poor

Damon

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
They are constructing a building next door. The noise level is outrageous. No parking. Got charged an extra $50- for valet. No other choice.
Stayed 1 night in May 2025

10/10 Excellent

Mohammad, Toronnto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, fantastic location, very nice staff.
Stayed 1 night in May 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, lovely rooftop bar
Stayed 2 nights in May 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was booked with a view however 4th floor looking over a construction site was not appreciated
Stayed 1 night in May 2025