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Comfort Inn Ottawa West Kanata

2.5 star property

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Photo gallery for Comfort Inn Ottawa West Kanata

Premium bedding, pillow-top beds, individually decorated
Free daily buffet breakfast
Premium bedding, pillow-top beds, individually decorated
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Place, Landmark Cinemas Kanata
    ‪20 min walk‬
  • Place, Kanata Centrum Shopping Centre
    ‪2 min drive‬
  • Place, Bell Sensplex
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Non Smoking (2nd Floor)

8.2 out of 10
Very good
(36 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (2nd Floor)

8.6 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.6 out of 10
Excellent
(28 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 king bed Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 king bed Non-Smoking (2nd floor)

8.6 out of 10
Excellent
(15 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen beds Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen beds Non-Smoking (2nd floor)

8.4 out of 10
Very good
(20 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.8 out of 10
Excellent
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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About this property

Comfort Inn Ottawa West Kanata

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Inn Ottawa West Kanata. During your stay, you'll be within walking distance of Landmark Cinemas Kanata. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Canadian Tire Centre and 12 minutes from Algonquin College
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Ottawa West Kanata. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 377 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 1095 reviews
Rating 8 - Good. 361 out of 1095 reviews
Rating 6 - Okay. 118 out of 1095 reviews
Rating 4 - Poor. 56 out of 1095 reviews
Rating 2 - Terrible. 45 out of 1095 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Tarah

Stayed 4 nights in Nov 2025

8/10 Good

Melissa, Napanee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was great
Stayed 1 night in Nov 2025

8/10 Good

Cornelius

Liked: Cleanliness, amenities, property conditions & facilities
All was satisfactory, I was pleased with the room, breakfast, and the staff were pleasant. I will be happy to stay there again.
Stayed 2 nights in Nov 2025

4/10 Poor

Celeste

Travelled with partner
Liked: Cleanliness, staff & service
The sink would not drain, the hair blow dryer did not work. Everything seemed outdated. Lights were dim. We will not return to this Inn.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Room and breakfast were excellent, we will be back 100%
Stayed 2 nights in Nov 2025

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Clean room, food at breakfast was good, well-stocked room with coffee. Would recommend!
Stayed 2 nights in Nov 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and fast check in. Our room was clean and I like being on the ground floor close to my vehicle.
Stayed 1 night in Nov 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Room was good, clean, bed was comfortable. Staff were very pleasant and the breakfast was very good
Stayed 2 nights in Nov 2025

8/10 Good

Trina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Amenities were great. Breakfast could have been a little warmer. Eggs, potatoes were cold. The toaster didn't quite toast my bread. That's ok, I put pb & J on it, tasted fine. But, overall our stay was great. Thank you.
Stayed 1 night in Nov 2025

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room sith king size bed was very clean and fresh. Great job to the house keeping. Breakfast had a good variety even for me who does not eat bread/ batter products. No elevators , so if accessibility is needed lots of stairs to the second floor, and if you have many suitcase to bring from your vehicle no cart to do it because of second floor. We had to wait 10 minutes when we arrived as there were no one at desk except a sign. But when she did come she was efficient. Unfortunately the "gym room" was out of order. Easy to get to Canadian Tire center. The Mandarin restaurent if just down the street as well as a Food basic. All in all will look at staying here again next outing.
Stayed 1 night in Oct 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, amenities
The room was clean and the breakfast is great. Our hallway was freezing cold and it took a bit to get the room settled to a workable temperature.
Stayed 1 night in Oct 2025

8/10 Good

Claudine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was really good. Breakfast was yummy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Stayed 1 night in Oct 2025

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was well balanced.
Stayed 3 nights in Oct 2025

8/10 Good

YVES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast area was too small for the amount of people .
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot!
Stayed 1 night in Oct 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, also was updated a bit and newer linens and pillows was nice.
Stayed 1 night in Oct 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness
When we checked in it was apparent that the sheets were not cleaned. I found hairs and cotton matterial from clothes when i pulled back the sheets tobgo to sleep. As well, the duvet had stains. I spoke to the reception, they were able to give me a new set of sheets but i had to change the sheets myself. I was able to ask the next day from a cleaner for a new duvet. I will say their staff were very good to deal with and handled the situation well and discounted the room due to this but, it was not a pleasant experience as i kept thinking what was actually clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Petra, Whitney

Stayed 1 night in Oct 2025

10/10 Excellent

SHANE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more parking for the busses and other large vehicles.
Stayed 3 nights in Oct 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Horrible smell of marjunia in room which was suppose to have been clean. The orginally state no other rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Randa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 1 night in Oct 2025