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The Business Inn

2.5 star property

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Photo gallery for The Business Inn

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | 1 bedroom, premium bedding, pillow-top beds, desk
Studio Suite, 1 King Bed | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Lunch and dinner served
Lobby
Economy Suite, 1 Queen Bed | 1 bedroom, premium bedding, pillow-top beds, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Kitchen

Explore the area

View in a map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • Place, Elgin Street
    ‪1 min walk‬
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, University of Ottawa
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪19 min drive‬

Room options

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed | 1 bedroom, premium bedding, pillow-top beds, desk

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(194 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | 1 bedroom, premium bedding, pillow-top beds, desk

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(117 reviews)
  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed | 1 bedroom, premium bedding, pillow-top beds, desk

Mini Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(534 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, desk

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(96 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed | 1 bedroom, premium bedding, pillow-top beds, desk

Economy Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(136 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

46-inch LCD TV with cable channels, TV, computer

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(112 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

The Business Inn

Hotel with free breakfast, 7-minute walk to Rideau Canal
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, self parking and concierge services.
The Business Inn offers 158 accommodations with computers and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at The Business Inn. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness, cleanliness, overall comfort and comfy beds
  • Within a 15-minute walk of Rideau Canal and University of Ottawa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly The Business Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.
MacLaren's on Elgin – This sports bar serves lunch, dinner and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 25 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 metres).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Business Inn
Business Inn Ottawa
Inn Business
Business Hotel Ottawa
The Business Hotel Ottawa
The Business Inn Hotel
The Business Inn Ottawa
The Business Inn Hotel Ottawa

The Business Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5692 out of 7964 reviews
Rating 8 - Good. 1821 out of 7964 reviews
Rating 6 - Okay. 290 out of 7964 reviews
Rating 4 - Poor. 67 out of 7964 reviews
Rating 2 - Terrible. 94 out of 7964 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff regardless of the request: they help with a smile even though the task was simple and I should have been able to do it myself. Breakfast offers lots of choices. Accessibility of supplies is great; I don't have to wait for anyone to bring me extra soap...
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Stayed 1 night in Aug 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Nahomey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Ian

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Very courteous staff and very clean shame about rusty light in bathroom and old fashioned and outdated furniture in main living area. Main hallway needs updating as in poor condition.
Stayed 3 nights in Aug 2025

10/10 Excellent

Erno, Port Moody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the above.
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Happy with my stay.

Happy with my stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

CAROLINE

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Stayed 1 night in Aug 2025

10/10 Excellent

Krystel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service, oui les chambres ont un aspect vieux mais c’est vraiment très propre, les lits sont vraiment très très confortable. Le déjeuner est vraiment de super qualité avec un très vaste choix avec même un petit sac prêt à partir avec une bouteille d’eau et collation pour la journée. Si vous n’utiliser pas la service de femme de ménage ils vous rembourses 10$ par journée pas utilisé. L’hôtel est à 15 minutes de marche du parlement.
Stayed 3 nights in Aug 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Close to everything and within walking distance. A great free breakfast and really good price. Rooms were clean and spacious. Staff friendly. Thanks for a great first visit to Ottawa!!
Stayed 3 nights in Aug 2025

8/10 Good

katherine, Saint John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was my only complaint. It was directly beside the bed towards the head. I couldn't seem to find a comfortable level on it. The king size bed took up a lot of that part of the room space. Tv was a bit confusing to operate. The kitchen and bathroom were good. Ample toiletries. Breakfast offerred many choices. Bottled water is offerred as well as a snack bag with bottled water. Located within walking distance to Wellington St etc if you are able bodied. The pros outweigh the cons. We stayed there before and would do so again.
Stayed 3 nights in Aug 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast included.
Stayed 3 nights in Aug 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one bedroom suite and double bed suite was extremely spacious with comfortable beds. The provide breakfast was well appreciated. They had take away breakfast sandwiches and take away bag (water, ganola bar, cookie and a mint), which is very thoughtful. Would definitely stay again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel en plein centre-ville d'Ottawa

Rapport Qualité/Prix incroyable. La chambre est très confortable. L'hôtel est situé en plein centre-ville. Le personnel est aimable et serviable.
Stayed 1 night in Aug 2025

8/10 Good

Tita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is soft,my back started to ache. The breakfast served @7 am , it will be nice if they start @ 6:30-9:30 am. Sometime we missed breakfast due to early tours.
Stayed 4 nights in Aug 2025

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value ever!

This property has a lot for the value. Free breakfast, laundry room, access free and detergent. Right across the street from a lot of restaurants. Easy access to transportation. Uber for a cheap.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great spot if you are new to the area. Walking distance to many shops, and not far from tourist destinations.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our goto stay when in Ottawa.
Stayed 1 night in Aug 2025

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient
Stayed 3 nights in Aug 2025