We visited in June of last year and enjoyed ourselves so much that we came back again this year. Everything was great, no complaints from our family. This lodge is a great spot for a fun family vacation.
The following items were already addressed with the management company. None of the items below were addressed during out stay.We arrived and the house had a very poor smell. It was a combination of mold and febreze. Probably by the cleaning people to try to hide the disgusting smell. After we cleaned the entire kitchen, we found a bucket of old water with mold and slime under the kitchen sink. It was from a leak that was obviously there a long time. We emptied the gross contents and sanitized and bleached the bucket, and put it back under the sink. There were comments from other tentants prior to our stay, so both the owner and management company obviously know about the leak and are choosing to not fix it.We also found that several of the comforters were badly stained - disgusting.We also found dirty linens in the washing machine from the previous tentants. We ended up washing and drying them all - but again, disgusting.Many of the outlets in the house do not work. None of the outlets in the downstairs bedroom work. None of the outlets in the downstairs bathroom work. Several of the outlets upstairs do not work. That is unacceptable.The only door that has a lock is the front door with a code. The rest of the doors in the house do not have working locks. So the personal belongings and people that stay at this location have zero safety from any intruders. Not being able to provide a safe environment for renters is absolutely unacceptable.Nothing was ever addressed
I hate to complain but this cabin did not meet our expectations and I wish weâd known some things before booking. Our master bed was dirty upon arrival. Iâm attaching a photo. 70% of the outlets did not work. None of the bedroom doors lock. There was a rat that crawled from the laundry to the kitchen closet. The back doors are very difficult to lock (only my husband was tall enough to lock them. You have to hold one handle up with your knee and the other handle up with one hand then turn the lock with the other hand). This might be picky but the entry code is 10 digits so we had to look at our phones every time we wanted front door entry. Most cabins codes are only 4 digits. The trash has to be disposed of at the dump rather than the cans outside or thereâs a fee. The driveway was hard to turn around in with our van. And mostly, the creek entrance is so difficult. The step down is very steep. The railing and the stepping stones are wobbly. My mom, our dog and our youngâs kids could not access the creek without help. We base our cabin rentals off the creek so it was a bummer when the creek entrance was so difficult. The bedrooms are also not ideal for large families. The master is great but upstairs is one room with two large beds. Then thereâs bunk beds out in the open and a 3/4 wall separating the bunks and a room with a pull out couch that takes up the entire room. Itâs a shame. The house is nice but needs a ton of work and new cleaning team. The neighbors are awesome!
Great overall stay thanks to the exterior elements of this property (creek,decks, view). The interior leaves a lot to be desired. NEEDS TLC. We were disappointed to learn theres really only 2 private bedrooms, we had to do a lot of rearranging to make things work for 3 families, but, we still enjoyed our stay. Ticks outside are the worst we have ever seen and we stay in the mountains twice per year! So please check yourself, children and pets often and wear tick spray. I feel like maybe the property manager can take some preventative maintenance to help with this. The property could have been cleaned better, towels smelled, we had to rewash, throw blankets were not washed from previous guests as they had noticeable stains. Some plumbing issues and leaks. But wow is it nice sitting on the back patio deck listening to the sounds of the creek and birds chirping, or taking the tubes (some provided) and walking upstream and tuving back down. Kids also had a great time fishing with a few catches. I believe this place is a great value for where its priced, and would stay again.
Quiet little away. Really enjoyed the peacefulness
The house was located right on the river so you can hear the peaceful sounds of the water. We really loved the peacefulness and the calm this home provided. The house however, had an ant problem in both the upstairs bedroom area and the kitchen area. It also needed a few repairs as a few of the doors (office, master bedroom, downstairs kitchen patio to the grill area and the downstairs bedroom) would not lock. The shades in the downstairs bedroom was also damaged and would not roll down. Lastly, there was not a second set of beddings for us to change out the sheets when our children threw up on them, forcing us to have to wash and wait for everything to dry in the middle of the night. We notified vacasa of these issues so I hope they get it fixed before the next rental. Otherwise than these small nuisance, the house met our needs for a week away from the loudness of the city.
The property was a beautiful property, the problem was with checking in late night after driving 7 hours and my rental had not been cleaned from the previous tenants and it was filthy. I was not able to get into the cleaned property until the next day late afternoon. It took me multiple calls and headaches and lost vacation time not to mention lost money spent on staying in a motel my 1st night in town with my pets. It was a nightmare the first 24 hours in town.