Overall, this house was nice.
Pros: Location close to downtown Ouray and across the road from river trail access. King bed and queen bed were comfortable. Kitchen is fairly well stocked was spacious. Hot tub was nice, once we got it working (see below).
Cons: The wifi is terrible and unreliable. Don't expect to be able to work here or stream anything reliably. Rooms got hot and the fans provided were noisy, and on the floor, which does not help when you are lying in bed. Twin bed have some sort of noisy plastic mattress cover on them that make those beds terrible to sleep in; our son was unable to sleep on them. There was some sort of beetle infestation going on, that meant the front hallway was covered in beetles and they would rush in the house every time we opened the front door. Spent a lot of time crushing them before they could get into the rest of the house. The house is on a road not "Riverside" as advertised. The river is across the road, which had lots of construction traffic during our stay. And finally, we couldn't at first figure out how to warm up the hot tub (which was at 62 degrees when we arrived). I used the app, that the property management company required me to download, to call to see if we could be told where the hot tub instructions were. The app directs calls to the Durango office, and I was curtly told I called the wrong office. When I called the Ouray property management office, I left a voice mail, twice stating my name and phone number and the problem we needed help with. I NEVER received a return call. We searched on the internet (which took a while because again, the wifi is terrible) and found instructions on our own. I find it rude that we never received a call back. If you don't know how to help, at least call back and tell me that. Not returning the call is pretty rude. Also, the hot tub is NOT private. The house and the hot tub are right near the road, so you can sit in the hot tub in full view of the people on the road, in our case, the construction workers...