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HOTEL DEL VALLE INN

3.0 star property

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Free daily continental breakfast
Point of interest
Junior Suite, Jetted Tub, Ground Floor | Private spa tub
Reception
Junior Suite, Jetted Tub, Ground Floor | Living area

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Pachuca Tulancingo Highway km 4.7 SN, Mineral de la Reforma, HGO, 42181
  • Place, City of Knowledge
    ‪7 min walk‬
  • Place, Hacienda Santa Cecilia
    ‪12 min walk‬
  • Place, Plaza Q Mall
    ‪2 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Jetted Tub, Ground Floor

Junior Suite, Jetted Tub, Ground Floor | Private spa tub

Junior Suite, Jetted Tub, Ground Floor

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Futon

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

HOTEL DEL VALLE INN

Suburban hotel connected to the convention centre in Mineral de la Reforma with free parking
This hotel features a restaurant, a bar/lounge and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and conference space. Change of towels is available on request
HOTEL DEL VALLE INN offers 64 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. This accommodation offers separate sitting areas. This Mineral de la Reforma hotel provides complimentary wireless Internet access.

Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

With your stay at HOTEL DEL VALLE INN, you'll be connected to the convention centre and within walking distance of City of Knowledge. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Restaurante Del Valle Inn, a family restaurant that serves Mexican cuisine
  • Services include tour or ticket assistance, luggage storage and wedding services
  • 11 minutes by foot from City of Knowledge and a 1-minute drive from Plaza Universidad Shopping Center
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and coworking spaces are available. Event space at this hotel measures 3300 square feet (307 square metres) and includes a conference centre. An arcade/games room, tour/ticket assistance, and a corner/local shop are also featured at the business-friendly HOTEL DEL VALLE INN. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mineral de la Reforma hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 11:30 AM.
Restaurante Del Valle Inn – This family restaurant specialises in Mexican cuisine and serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar.
On-site venue No. 2 – restaurant. Reservations are required. Open selected days.
On-site venue No. 3 – coffee shop. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante Del Valle Inn

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Musical instrument

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3,300 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: MXN 200 for check-in between 6:00 AM and 10:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: MXN 200 for check-in between 6:00 AM and 10:30 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number R-6017-03

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

HOTEL DEL VALLE INN Hotel
HOTEL DEL VALLE INN Mineral de la Reforma
HOTEL DEL VALLE INN Hotel Mineral de la Reforma

HOTEL DEL VALLE INN Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 53 out of 174 reviews
Rating 8 - Good. 43 out of 174 reviews
Rating 6 - Okay. 34 out of 174 reviews
Rating 4 - Poor. 24 out of 174 reviews
Rating 2 - Terrible. 20 out of 174 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

AARON

Travelled with family
Liked: Staff & service
Is an ok facility for a short stay.
Stayed 1 night in Sep 2025

4/10 Poor

Brenda Esperanza

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Very noice not a good place to rest specially going with family
Stayed 1 night in Aug 2025

2/10 Terrible

Marta Solano, New Rochelle

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
The breakfast is terrible
Stayed 1 night in Feb 2025

6/10 Okay

Aletze

Travelled with family
Disliked: Cleanliness, property conditions & facilities
La regadera de la recámara no permitía el paso del agua y salía un chorrito de agua fría. Las sábanas y cobijas estaban duras. Hacía calor en el cuarto. En cuanto al restaurante, los platos colocados en el bufet tenían polvo y no puedo creer que sigan usando vasos de plástico y unicel. La jarra del agua se terminaba inmediatamente y no la rellenaban. No catalogaron las jarras que tenían en la mesa sin color y no hay opción de jugos naturales ni artificiales y se supone que es para el desayuno.
Stayed 1 night in Jul 2024

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Dexter

Stayed 1 night in Dec 2023

10/10 Excellent

Reyna

Stayed 1 night in Dec 2023

10/10 Excellent

Aleida

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
En general bien pero, el hotel necesita remodelación, las camas no muy cómodas, no calefacción, el desayuno muy sencillo, nada especial, sin embargo, la atención del personal muy buena. Gracias!
Stayed 1 night in Oct 2025

6/10 Okay

Jorge Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La habitación no contaba con agua embotellada, se la pedimos a reepción y nos dieron 2 de medio litro. No había toallas, la recamarista nos dio las que necesitabamos sin preguntar. El servicio de desayuno fue muuuuy tardado, pero cuando nos atendieron, lo hicieron con amabilidad.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel, Querétaro

Stayed 2 nights in Oct 2025

8/10 Good

Luis Alberto

.
Stayed 1 night in Sep 2025

8/10 Good

Andres

Stayed 1 night in Sep 2025

10/10 Excellent

ROCIO ARIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general buen servicio.

En general, muy buen servicio, solo tuve unos detalles: en limpieza el baño tiene un poco de moho y no hubo suficientes toallas de baño además de que las toallas de mano estan un poco asperas. Con respecto al desayuno tardaron muchísimo en entregar los alimentos.
Stayed 1 night in Sep 2025

4/10 Poor

Rafael, celaya

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Publicidad engañosa, instalaciones muy antiguas y descuidadas, camas no ergonómicas. Lo bueno la atención del personal y el desayuno.
Stayed 1 night in Sep 2025

4/10 Poor

Juan Carlos

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Instalaciones en mal estado
Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service

Relación aceptable valor-precio

La reserva estaba hecha por una habitación con aire acondicionado, nos pretendían dar una sin esa amenidad. La persona encargada en la tarde-noche está poco involucrada en los procesos internos del hotel ya que no podía resolver. Nos advirtió que, aunque tuvieramos necesidad de utilizar el baño si lo hacíamos se nos iba a cobrar la noche, siendo que el error de asignación no era imputable a nosotros. El mobiliario y las amenidades son antiguas y algo descuidadas.
Stayed 2 nights in Aug 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente si. O quieres gastar mucho, de acuerdo con el precio
Stayed 2 nights in Aug 2025

2/10 Terrible

Luis Alberto

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sucio, camas duras, sin teléfono, sin secadora de pelo, no hay suficiente iluminación en las habitaciones, el desayuno es pésimo y aparte tardan demasiado. No recomiendo el hotel. Estoy arrepentido de haber reservado por este medio
Stayed 2 nights in Aug 2025

4/10 Poor

rafael

Liked: Property conditions & facilities
Ubicación e Instalaciones buenas. En la página ofertan desayuno buffet incluido y no lo tuvieron. Faltan controles de limpieza de las habitaciones, nos entregaron una habitación que no tenía ni las camas tendidas y posterior nos asignaron otra. en otra habitación no tenía rollo de papel el baño. Llegó un grupo a eso de las 11 de la noche con mucho ruido y escandalo y no les pidieron que guardaran silencio en tanto les asignaban su habitación, hasta que bajé a comentar con ellos que por favor bajaran el volumen por respeto al resto de los huespedes. Nos explicaron que les hacia falta personal, pero bueno cuando uno llega espera lo que le ofertaron.
Stayed 1 night in Aug 2025

8/10 Good

Valeria

Travelled with family
Liked: Cleanliness, amenities
La relación costo-beneficio es justa, solo el servicio de desayuno al siguiente día fue demasiado lento (me parece que les faltaba personal), pero estuvo bien en general.
Stayed 1 night in Aug 2025

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Raquel Damaris

Liked: Cleanliness, staff & service, property conditions & facilities
Le falta personal sin embargo las personas que atendieron fueron muy amables
Stayed 1 night in Aug 2025

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio, buenos precios
Stayed 1 night in Aug 2025

4/10 Poor

Eduardo

Disliked: Property conditions & facilities
La habitación con poca luz, solo funcionaban las lámparas de las cabeceras, las camas muy duras, sin agua caliente, en el desayuno me querían cobrar extra el de mi hijo cuando pague mi habitación por 3 personas.
Stayed 1 night in Aug 2025