Quality Inn Pagosa Springs

2.5 star property

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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Minibar, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Minibar, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Minibar, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Minibar, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Minibar, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn Pagosa Springs

Hotel with free breakfast, 3-minute walk to Sheep Creek Trail
Along with coffee/tea in a common area, this hotel has a fireplace at reception and camper van/bus/lorry parking. Free continental breakfast and free WiFi in public areas are also provided.
Quality Inn Pagosa Springs offers 79 air-conditioned accommodations with a hairdryer and an iron/ironing board. This Pagosa Springs hotel provides complimentary wireless Internet access. Guests can make use of the in-room microwaves, coffee/tea makers and minibars. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Quality Inn Pagosa Springs, you're just a quick walk from Worlds Deepest Geothermal Spring. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a fireplace at reception, coffee/tea in a common area and TV in a common area
  • Just a 3-minute walk from Sheep Creek Trail and 11 minutes on foot from San Juan Historical Museum
Free breakfast is served daily. Public spaces have free WiFi. Quality Inn Pagosa Springs also features coffee/tea in common area, a fireplace in the lobby, and camper van/bus/lorry parking. Self parking is free.

Smoking is allowed in designated areas at this Pagosa Springs hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving late must contact the hotel in advance to make check-in arrangements.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:30 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Oak Ridge Lodge Pagosa Springs
Oak Ridge Pagosa Springs
Quality Inn Pagosa Springs
Quality Pagosa Springs
Quality Inn
Quality Inn Pagosa Springs Hotel
Quality Inn Pagosa Springs Pagosa Springs
Quality Inn Pagosa Springs Hotel Pagosa Springs

Quality Inn Pagosa Springs Reviews

Reviews

6.2
Rating 10 - Excellent. 171 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 243 out of 1000 reviews
Rating 4 - Poor. 184 out of 1000 reviews
Rating 2 - Terrible. 161 out of 1000 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

MARY

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely run down, both building and rooms. Breakfast had white bread and hot dog buns.
Stayed 1 night in Oct 2025

4/10 Poor

Karen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Carole

Liked: Cleanliness, staff & service
Bfast was not good Place under construction Noisy neighbors
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LObviously an older property. But great ewfforts to make the rooms very nice. great bed. Nice shower.
Stayed 1 night in Oct 2025

2/10 Terrible

Darnell

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I
Stayed 1 night in Sep 2025

4/10 Poor

Heather

Travelled with family
Disliked: Property conditions & facilities, room comfort
Hotel is dated but they are trying to do updates it seems. Main road was under construction and cell service was down in town during our stay.
Stayed 1 night in Sep 2025

6/10 Okay

Candace

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed

The room was pretty beat up. There was no door jam on the door so I could not lock for security. There was no hairdryer in the front desk didn’t have a hairdryer. The phone didn’t have any identifying marks on it.
Stayed 1 night in Sep 2025

8/10 Good

Ralesa

Travelled with partner
Liked: Cleanliness, staff & service
The bed was very warn and uncomfortable. Thats my only complaint.
Stayed 2 nights in Sep 2025

2/10 Terrible

Cathe

Travelled with family
Disliked: Amenities, property conditions & facilities
Hair dryer and phone didn't work. No towels provided a d bathroom not cleaned after first night. Vending room locked, had to find staff when I needed ice. Room not updated.
Stayed 2 nights in Sep 2025

6/10 Okay

Annemarie A

The newly remodeled room had a shower the size of a closet, no room. The toilet seat was not the right size. The faucet was so close to the back of the sink the toothbrush kept hitting the sink. I have pictures. Who is inspecting these properties ?? You need better corporate oversight
Stayed 1 night in Sep 2025

6/10 Okay

Doreen

Disliked: Staff & service

Customer service lacking totally

Check in was terrible , we got in at 3 several others also waiting They were not ready so sent us off with no idea of when they would be ready. The condition of the lobby area and “courtyard” frightening , delapetated, falling apart , so it made you very nervous on check in. The desk help was nice but seemed very stressed out. The rooms however were in a building next door , and very nice , clean great shower. Seems this building is new , no elevator . Breakfast was next door in delapitated building in a pizza spot . Very sparse , good yogurt machine. Nothing hot but they told us that prior . I think communication was lacking overall and customer service a zero.
Stayed 1 night in Sep 2025

6/10 Okay

Christine

Stayed 1 night in Aug 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service
The outside of the main building/office is a little sketchy looking but the room itself located in the same building was nice on the inside.
Stayed 1 night in Sep 2025

2/10 Terrible

Salvador

Stayed 1 night in Sep 2025

8/10 Good

Cynthia

Liked: Cleanliness
Clean room. Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Justin

Stayed 1 night in Sep 2025

6/10 Okay

Nyla

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We wanted to be within walking distance of all the Pagosa facilities, and this was the only place we could afford that was close to downtown. It's not an upscale place--very basic, which is what we expected for the low price. Location can't be beat--across the street from the hot springs and visitor center, and just a couple blocks from a bunch of restaurants and shops. And the staff at this hotel were seriously SO sweet! The lady at the front desk went out of her way to get us some more supplies when we ran out, and she even brought it to our room. And even though they don't do a full clean until the rooms turn over, the housekeeper knocked on our door each morning to ask if we'd like some fresh towels or if we needed more soap, TP, or anything. So thoughtful! Main issue I had was the bathroom. On the plus side, the sink's still accessible when someone's using the toilet--I love that. There was abundant hot water, and the shower pressure was awesome! But the shower room is tiny and cramped, with no good place to set your clothes. Shampoo shelf is placed so that you have to reach through the shower spray to access it, and the bottom is perforated, so the soap kept falling through it onto the floor. Sink vanity was too small for two people's toiletries. Handheld sprayer didn't work; water just dribbled out the bottom of the unit when we turned the diverter. But all in all, a good basic place to stay, if you can get past the annoyances.
Stayed 4 nights in Sep 2025

6/10 Okay

PHILIP

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst hotel over $100 per night ever.

Ugh. This hotel was a necessary stay, but this was the worst hotel over $100, we've been in. It wasn't the worst bed, but the room was in terrible condition. The toilet has no seat cover, the ceiling tiles were out of place, the base boards were missing or damaged. Breakfast didn't include eggs or meat, but they told us when we checked in, so it wasn't a surprise. The window of it room faced the side of a parked pickup truck (less than 3' away). The finishes on the wood were work out faded it defined. I really have tried to determine what I might say positive, but there just isn't much.
Stayed 1 night in Aug 2025

6/10 Okay

Barbara

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Appeared to be under construction, shower was nice but window frame showed signs of severe water damage. Front desk staff not friendly at all.
Stayed 2 nights in Sep 2025

8/10 Good

Shaina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night sleep
Stayed 1 night in Aug 2025

4/10 Poor

Heinz

Stayed 1 night in Aug 2025

4/10 Poor

Thomas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disrepair, fire hazards

After my recent stay at the Quality Inn in Pagosa Springs, I was extremely disappointed by the condition of the hotel. The property is in desperate need of a full renovation. The exterior of the building is in a state of disrepair, with damaged fascia, siding, and roofing. The parking lot was also poorly maintained, littered with trash and dog waste. It was odd to see snowmobiles being stored on a trailer in the back of the building. The issues continued inside the room, which showed signs of severe neglect. There was significant water damage on the walls, and the drywall and paint were peeling. The window air conditioner was improperly installed, with bulging spray foam insulation dripping down the wall. Most alarmingly, the electrical cord for the A/C unit was frayed and exposed, an obvious fire hazard likely caused by an animal. The room's king-sized bed was uncomfortably hard. The bathroom was also in poor condition. The tub was stained and showed signs of mold around the edges. The hotel uses a bizarre tankless commercial toilet, which was unexpected. Beyond the room itself, the amenities were lacking. The carpets were dirty, and the laundry facilities were unclean. The continental breakfast was the worst I've ever had, with very few appealing options. The walls are thin, and large gaps around and under the door allowed me to hear everything happening in neighboring rooms and the hallway. Overall, this hotel does not meet the standards of a Quality Inn.
Stayed 2 nights in Aug 2025

2/10 Terrible

Josh

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

I would sleep in my car before I stayed here again

This hotel is beyond run down. Felt very dirty and old, broken windows, overgrown weeds out front, and I literally wore my sandals into the shower to avoid going barefoot. The employee that checked us in was very friendly, but other than that, I regret booking!! I travel a lot and this is the worst property I have ever stayed in. I can understand the quality level for $80 a night, but we were charged $253. I would rather sleep in my car and if I hadn’t had my little kids with me, I would’ve.
Stayed 1 night in Aug 2025

8/10 Good

Velma

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Aug 2025