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Aryaduta Palembang

4.0 star property

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Photo gallery for Aryaduta Palembang

A swimming pool with a sunken seating area and a palm tree.
Garden
A lobby with a traditional wooden structure, a staircase, and a large potted plant.
A modern outdoor area with a central water feature, surrounded by palm trees and potted plants.
Breakfast, lunch, dinner and brunch served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jl. POM IX, Palembang Square, Palembang, South Sumatra, 30137
  • Place, Palembang Square Mall
    ‪7 min walk‬
  • Place, Jakabaring Stadium
    ‪7 min walk‬
  • Place, Palembang Indah Mall
    ‪5 min drive‬
  • Airport, Palembang (PLM-Sultan Mahmud Badaruddin II)
    ‪19 min drive‬

Room options

View all photos for Room

A hotel room with a large bed, two leather armchairs, a side table with a lamp, a clock on the wall, and a view of the outside through a window with curtains.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a window with curtains.

Deluxe Room

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a bed, a desk, a television, and a mirror.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for ARYA CLUB STUDIO

A modern hotel room with a flat-screen TV, a sofa, a dining table with chairs, and a small coffee table.

ARYA CLUB STUDIO

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk, a chair, a lamp, and artwork on the walls.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for ARYA CLUB

A hotel room with two beds, a desk, a television, and a painting on the wall.

ARYA CLUB

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, a nightstand, a lamp, a chair, and a window with curtains.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for ARYA CLUB PREMIER

ARYA CLUB PREMIER | Minibar, in-room safe, desk, free WiFi

ARYA CLUB PREMIER

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, free WiFi

Executive Suite

  • 69 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, free WiFi

Presidential Suite

  • 92 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Aryaduta Palembang

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 3 bars/lounges, a health club and a sauna.
Aryaduta Palembang offers 169 air-conditioned accommodations with DVD players and minibars. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Palembang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.
With your stay at Aryaduta Palembang, you're connected to a shopping centre and just a quick walk from Palembang Square Mall. You'll find features such as free WiFi in public areas, plus 3 bars and a full-service spa.
  • Free WiFi
  • Enjoy international cuisine while dining at The Kitchen
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to aromatherapy, body treatments or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • 6 minutes by foot from Palembang Square Mall and a 4-minute drive from Palembang Indah Mall
  • Airport shuttle service available for a fee
Aryaduta Palembang offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 22723 square feet (2111 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Aryaduta Palembang. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Palembang hotel.

The Kitchen – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
RJs Sports Bar and Grill – This sports bar only serves light fare.
The Pool Cafe – This café specialises in Regional cuisine and only serves light fare.
The Lounge – This lobby lounge specialises in Regional cuisine and only serves light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • 3 bars/lounges
  • A restaurant

Restaurants on site

  • RJs Sports Bar and Grill
  • The Kitchen
  • The Lounge
  • The Pool Cafe

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22,723 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 250000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Rollaway bed fee: IDR 250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Aryaduta Palembang offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aryaduta Palembang
Hotel Aryaduta Palembang
The Aryaduta Hotel And Convention Center Palembang
Aryaduta Palembang Hotel
Aryaduta Palembang Hotel
Aryaduta Palembang Palembang
Aryaduta Palembang Hotel Palembang

Aryaduta Palembang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 43 reviews
Rating 8 - Good. 19 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Stiawan

Liked: Staff & service
Central
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Marc van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom need an ugrade
Stayed 3 nights in May 2024
Verified

8/10 Good

bob

Liked: Staff & service
Overall we were satisfied with the stay. The staff were all very accommodating and friendly. The breakfast buffet was great and other meals were good also. We liked being able to walk 5 minutes to Icon shopping mall for a few items we needed. Only negatives were the rooms need some updating. Primarily the bathrooms. Some renovations was being done on a garden area directly outside our room that involved jackhammering all day long. Annoying but I understand that is part of improving the property.
Stayed 3 nights in May 2024
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

최악의 인도네시아 호텔 이었다.

너무 오래된 호텔이고, 노보텔 팔렘방에서만 묵다가 지겨워서 바꿨는데, 큰실수 였어요. 하수구 시궁창 냄새와 구석구석 너무 더러워요. 냄새때문에 향기 스프레이를 잔뜩 뿌려두는데, 냄새에 섞여서 구역질 납니다. 바퀴벌레는 매일 봤어요..진짜 너무 스트레스 받았습니다. 직원도 모두 친절하고 레스토랑 음식의 경우 주문해 먹는것은 맛있습니다. 조식은 한번 먹고 너무 맛없어서 안먹었어요.
Stayed 5 nights in May 2024
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable stay, reasonable comfort.

Help staff, a bit slow for early breakfast, but friendly and helpful. location near to shopping center was useful, but off major roads, so fairly quiet. Also the local mosque call to prayers at 4:15 was very quiet and could not be heard if the low background hum Air Con was used in the room. Furnishings a little tired but comfortable bed. Shower was over the bath and water went outside of curtain, Very hard to shower in a more controlled fashion. Rooms were large, hotel seems to attract families at weekends as kids stay for free. Walkable to my work location in M Hoesin Hospital.
Stayed 6 nights in Jan 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

polite staffs/yumm breakfast spread

The staffs were very polite and respectful which is typical of Palembang culture..Breakfast spread is one of the best we ever had.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Ferry Prasetyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelnya cukup bagus, makanan ok
Stayed 1 night in Feb 2020
Verified

8/10 Good

yt

Liked: Cleanliness, staff & service, amenities
Almost services and facilities are well excepted for the connection of internet. Hope this trouble was only my staying room. But staffs are very warmly and kindly characters. Thanks.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, but lift maybe need to improve. Waiting time for the lift is quite long.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店旁就有兩個購物Mall，不用塞車走路就到很方便！飯店服務品質很好 非常推薦
Stayed 1 night in May 2019
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service in the center of the city

The location is inside of a shopping complex, you can find everything within a walking distance. Their service quality was really great, we got an upgrade since they ran out of our type of room. This is an old hotel, you can see from the furniture but still well maintained. The room is clean, fluffy pillow, very helpful staff. Quite a pleasant to stay here.
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Chan hwee Michael

Liked: Staff & service
Disliked: Property conditions & facilities

C H

If they classify as 4 star. Why no Black Out curtain. Toilet too small w little maintenance.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

A RASID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Only Hotel Ask Feedback From Guest On The Spot

It was my second stay in 2018. I had no regret coming back. Location of hotel was good which was just beside the Palembang Square Mall, Carrefour and Matahari. In fact as a solo traveller with a medium size bag I took the LRT from the Stasiun Bandara(airport) Sultan Mahmud Badaruddin II to the Stasiun Bumi Sriwijaya which cost IDR10,000. From Stasiun Bumi Sriwijaya to Aryaduta Hotel is about 8-10 mins walk. Check in and check out was brisk. Room was big and clean. Wifi was good. Buffet breakfast was aplenty with international and local menus. Staffs were friendly and helpful. I would like compliment Md Cindy for her extra mile effort assisting me to buy some local dry packet delicacies from the Kitchen Restaurant.I believe this is the only hotel which I had stayed and few staffs were tasked to ask feedback from the guests on the spot in order for them to improve and to rectify any issues promptly whilst the guest are still staying in the hotel.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfactory

Good for business trip
Verified

8/10 Good

Rainer

Liked: Cleanliness, staff & service, room comfort

I can recommend to book there

Outstanding service and great food in the restaurant. Room relativly simple and came into it's years - mildew in face joints in bathroom. Furniture already in its years, but fine. One can not compare the aprearance of hotels in big metropolis or Europe, but for local levels great. Staff, service and customer orientation ***** Public areas **** Room *** I think it is hard to evaluate. Please understand that my evaluation mixed with a spoilded international traveller, seeing at the same time that the city has still a lot of potential for further developments. Place is great for Palembang - but can not compete on international levels.
Verified

8/10 Good

Verified traveller

Liked: Staff & service

ロケーションが良い

パレンバンのホテルで比較すると上位に位置しますし、場所が良くて快適でした。次回も選択肢の中にあります。
Verified

10/10 Excellent

Lay San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location, next to Palembang Square and within walking distance of Palembang Icon. Friendly service staff who managed to cater to all our requests, including adjoining rooms.
Verified

6/10 Okay

Han Nan

Liked: Staff & service
Disliked: Property conditions & facilities

Strategic location

The hotel is old. Other than that it is very strategic and service is good.
Verified

10/10 Excellent

Akhmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nyaman dan Lengkap!

Fasilitas lengkap. harga sesuai sekali dengan fasilitasnya.
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Simply put, We have found this hotel is an excellent hotel with negative feedback worth mentioning.
Verified

8/10 Good

Meyvica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel if u love salty food

This hotel is in the same complex as the mall with several restaurants too outside. The room was okay, got free wifi also free breakfast (eventho we dont know because no one yold us before). The room design quite old. The only thing i complain about this hotel is...the food. My mom told me that the food sucks when she was attending someone's wedding party. I didn't believe it at first, until we found out on our dinner. It was a family reunion, coincidentally (or every night? Not sure) was a all you can eat buffet For IDR 100000. The selection not so many also not that interesting. She was right, the food way too salty. I normaly not that picky over food, but this is beyond acceptable. Its a well known hotel, how come they have salty food??
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Keskitason hotelli Indonesiassa. Yöpymiseen OK. Palveluja lähellä. Kaksi ostoskeskusta ja lääkäri.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel dekat pusat perbelanjaan yang okeh

Bagus, cuman kecekatan dan keramahan salah satu reseptionis kurang
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

thank you aryaduta palembang

thankyou aryaduta! keep on the good work capt.firdaus alma
Verified

8/10 Good

Hans-Ullrich

Liked: Cleanliness, staff & service

Stopp - Over o.k.

als Stopp o.k. gutes Frühstück