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Shadow Mountain Resort

3.5 star property

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Photo gallery for Shadow Mountain Resort

Exterior
Property grounds
Exterior
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Laundry
  • Gym
  • Hot tub
  • Pool

Explore the area

View in a map
45750 San Luis Rey Ave, Palm Desert, CA, 92260
  • El Paseo Shopping District
    ‪5 min walk‬
  • Living Desert Zoo and Gardens
    ‪2 min drive‬
  • McCallum Theatre
    ‪3 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪22 min drive‬

Room options

View all photos for Villa, 3 Bedrooms, Fireplace (Full Kitchen )

Villa, 3 Bedrooms, Fireplace (Full Kitchen ) | Exterior

Villa, 3 Bedrooms, Fireplace (Full Kitchen )

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Villa, 2 Bedrooms, Kitchen

Villa, 2 Bedrooms, Kitchen | Desk, iron/ironing board, rollaway beds, bed sheets

Villa, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(2 reviews)
  • 130 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Condo, 2 Bedrooms, Kitchen

Condo, 2 Bedrooms, Kitchen | Desk, iron/ironing board, rollaway beds, bed sheets

Condo, 2 Bedrooms, Kitchen

9.6 out of 10
Exceptional
(11 reviews)
  • 102 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Condo, 1 Bedroom, Kitchen

Condo, 1 Bedroom, Kitchen | Desk, iron/ironing board, rollaway beds, bed sheets

Condo, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(6 reviews)
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Kitchen

Studio, Kitchen | Desk, iron/ironing board, rollaway beds, bed sheets

Studio, Kitchen

8.4 out of 10
Very good
(48 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Condo, 3 Bedrooms

Condo, 3 Bedrooms | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player

Condo, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 2 King Beds

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About this property

Shadow Mountain Resort

Resort with 5 hot tubs, a quick walk to El Paseo Shopping District
This resort features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Shadow Mountain Resort offers 125 air-conditioned accommodations with DVD players and free newspapers. Rooms open to balconies or patios. Accommodation at this 3.5-star resort has kitchens with fridges, microwaves and coffee/tea makers.

40-inch flat-screen televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board.

5 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the overall property condition at Shadow Mountain Resort. During your stay, you're just a quick walk from San Jacinto Mountains. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Delish Bistro + Bar, a bistro with pool views
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 5 hot tubs
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes tennis courts, a gym and a sauna
  • 5 minutes by foot from El Paseo Shopping District and a 3-minute drive from Living Desert Zoo and Gardens
As a guest of Shadow Mountain Resort, you'll find 5 hot tubs, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A terrace, barbecue grills, and a garden are also featured at the business-friendly Shadow Mountain Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Palm Desert resort.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 1:00 PM.
Delish Bistro + Bar – This poolside bistro serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 12 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Delish Bistro + Bar

Things to do

  • 18-hole adjacent golf course
  • 5 hot tubs
  • Gym
  • Outdoor pool
  • Sauna
  • Tennis
  • Tennis lessons

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 June to 30 September:
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are available for USD 15.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per stay
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8 AM to 10 PM

Property is also known as

Mountain Shadow Resort
Shadow Mountain Palm Desert
Shadow Mountain Resort
Shadow Mountain Resort Palm Desert
Shadow Resort
Shadow Mountain Hotel
Shadow Mountain Resort And Club Hotel Palm Desert
Shadow Mountain
Shadow Mountain Resort Resort
Shadow Mountain Resort Palm Desert
Shadow Mountain Resort Resort Palm Desert

Shadow Mountain Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 414 out of 806 reviews
Rating 8 - Good. 248 out of 806 reviews
Rating 6 - Okay. 77 out of 806 reviews
Rating 4 - Poor. 38 out of 806 reviews
Rating 2 - Terrible. 29 out of 806 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

thomas

Stayed 3 nights in Mar 2025

10/10 Excellent

Jaenna Junelle

Stayed 4 nights in Apr 2025

6/10 Okay

Nichole

Disliked: Room comfort

No sure I’d return

The room was well kept and had beautiful upgrades however the bed was like sleeping on a hardwood floor it was very uncomfortable also I called for towels and they made me go get them myself there was never any maid service at all. Staff was friendly especially the security guards. But not sure I’d stay there again considering the price for what we got.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mellanie

Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Shadow Mountain Resort

Nice place, close to our pickup spot for Stagecoach. This place had very friendly staff, and was easy to check in, they accommodated an early check in BIG PLUS. However the front of the rooms had no windows it looked like a jail cell block as you walked to the front door. No door fob’s old fashioned key. The room was rather small not like the pictures, small’ish fridge small kitchen but we made it work.Had a wet mop smell when we entered, opened sliding back door immediately. Pool was the biggest draw, had a restaraunt were you could grab “Bloody Mary’s” also food too ;). Be aware you will hear these tennis players early in the mornings…
Stayed 3 nights in Apr 2025

8/10 Good

Lisette

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Amanda

Disliked: Cleanliness
We were not given the room set up that we had booked. After being told by the front desk they were sold out and this was all they had, we made due. Hotels.com did come through and get us a portion refunded and a credit for the app. The resturant food was good, we got take out one night. Checked in very late and it was process as the report is gated and no one is at the desk after 8pm.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mbeke

Liked: Cleanliness, staff & service
We arrived well past the established check in hours, but they made arrangements to accommodate us and check in ended up being very easy, even at 1AM.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for Coachella and enjoyed how close it was to the shuttle stop.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You won’t regret this

The most tranquil weekend ever! Absolutely 10/10
Stayed 4 nights in Apr 2025

8/10 Good

Ellie

They didn’t have body soap or shampoo. This is something that you would have to bring yourself.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

chantel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and efficient customer service.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

william

Travelled with partner
Disliked: Staff & service
Shadow Mountain is one of the older developments in Palm Desert, dating originally from 1946. Its main pool is an iconic landmark and much of resort space is devoted to tennis courts. Its location adjacent to El Paseo is great, so all the best shopping and dining is just a walk away. Look very carefully at any unit you wish to rent as they are individually owned and the updates (or lack thereof) will be highly variable. We stayed in a Creekside unit which was well away from the tennis courts and was extremely quiet, but the unit itself was very dated. Functional, but old. I used the gym everyday and, despite mentioning it twice to staff, it was never cleaned during our stay. Small annoyances, balanced by a good location and easy navigation.
Stayed 6 nights in Mar 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a fun funky place. So Frank Sinatra. Tennis is excellent. It was in the most ideal location. Shopping, Restaurants and points of interest
Stayed 3 nights in Mar 2025

8/10 Good

Nance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room easuper nice, great shower and just what we needed. We could have used some soap, but never met up with the cleaning staff. It was a small thing. Best showers I've had in years!!
Stayed 4 nights in Mar 2025

2/10 Terrible

William

Stayed 4 nights in Mar 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The tennis program and the large central pool at Shadow Mountain are first rate. We stayed in a King Studio so I can't speak to the quality of the other types of accommodations, but I wouldn't recommend staying in our studio. It was reasonably clean, but it just wasn't comfortable. The mattress on the bed left my wife with a back ache, the couch and the outdoor furniture were not comfortable to sit on. I spent as much time as possible on a chaise at the pool area because those chairs were much more comfortable. Also, Expedia listed a sofa bed, but, while the coach could fold to a flat surface, there was o mattress.
Stayed 5 nights in Feb 2025

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort

Good location in Palm Desert.

A great place to stay in the area especially if you take advantage of the tennis programs. Nice Restaraunt’s nearby. Not a fancy place. Used to have a strong pickleball program but they got rid of that. Reasonably priced stay. Adequate golf course.
Stayed 7 nights in Feb 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was built in 1946 and that shows. The heater/air conditioner was very noisy. The tennis courts were in good shape except for one.the weather was cold so we didnt use the large pool. The kitchen was too small in the studio unit.
Stayed 8 nights in Jan 2025

8/10 Good

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is on our favorites list Great front office assistance. We will return soon
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing newly renovated corner room with 180 degree view of pool and mountains! Huge rap around patio. Less than a mile to restaurants on El Paseo.
Stayed 2 nights in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 5 nights in Jan 2025