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Aparthotel

The Cole

3.5 star property

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Photo gallery for The Cole

Outdoor pool, free pool cabanas, pool umbrellas
Suite, 1 King Bed | View from room
Outdoor pool, free pool cabanas, pool umbrellas
Superior Suite, 1 King Bed, Balcony | 1 bedroom, pillow-top beds, in-room safe, laptop workspace
Suite, 1 King Bed | 1 bedroom, pillow-top beds, in-room safe, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Free WiFi
  • Restaurant

Explore the area

View in a map
2323 N Palm Canyon Dr, Palm Springs, CA, 92262
  • Palm Springs Art Museum
    ‪4 min drive‬
  • Palm Springs Convention Center
    ‪4 min drive‬
  • Palm Springs Aerial Tramway
    ‪13 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, pillow-top beds, in-room safe, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | 1 bedroom, pillow-top beds, in-room safe, laptop workspace

Suite, 1 King Bed, Balcony

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Balcony

Superior Suite, 1 King Bed, Balcony | 1 bedroom, pillow-top beds, in-room safe, laptop workspace

Superior Suite, 1 King Bed, Balcony

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

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4.5 out of 5, Wonderful, 793 reviews
The price is CHF 88
includes taxes & fees
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About this property

The Cole

Aparthotel with an outdoor pool, near San Jacinto Mountains
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include Access to hot tub, self parking and concierge services. Each apartment provides a coffee/tea maker and a dining table, plus a pillowtop bed and a flat-screen TV with digital channels. A hairdryer, a safe and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request.
The Cole offers 30 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An outdoor pool and Access to hot tub are on site.
During your stay at The Cole, you're just a quick walk from Palm Springs Square Shopping Center. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant. Built in 1959, this comfortable aparthotel has 30 apartments over 2 floors. A pillowtop bed and a flat-screen TV are available in each apartment.
  • Each apartment offers a pillowtop bed, a flat-screen TV and a coffee maker
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge and a virtual front desk
  • Just a 3-minute drive from San Jacinto Mountains and a few minutes from Palm Springs Art Museum
The Cole offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The Cole also features concierge services, express check-in, and express check-out. For a fee, parking is available.

This 3.5-star Palm Springs aparthotel is smoke free.

The Cole has a restaurant on site.

Property amenities

Pool/Spa

  • Free pool cabanas
  • Hot tub
  • Outdoor pool
  • Pool umbrellas

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea maker
  • Water dispenser

Dining

  • A bar/lounge
  • A restaurant
  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Streaming services

Work spaces

  • Laptop workspace

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (107 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 30 units
  • Bed sheets changed on request
  • Built in 1959
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electric car charging station
  • Housekeeping (on request)
  • Property does not allow children
  • Recycling
  • Solar energy
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's The Cole Hotel mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses solar energy
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's The Cole Hotel mobile app before check-in.
Property Registration Number 20026464

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Cole Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 163 out of 293 reviews
Rating 8 - Good. 58 out of 293 reviews
Rating 6 - Okay. 35 out of 293 reviews
Rating 4 - Poor. 24 out of 293 reviews
Rating 2 - Terrible. 13 out of 293 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gricelda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The king suit was spacious and clean with a comfortable bed. Temperature of the salt water pool and spa were excellent. The pool tiles need to be cleaned.
Stayed 2 nights in May 2025

4/10 Poor

Kurtis

Business traveller
Disliked: Cleanliness

4/10 execution 10/10 potential to be cool.

I found the hotel listing and confirmed a reservation roughly an hour before check-in time which was at 4:00 pm. We arrived at 4:15pm and found a kind woman who informed us that we didn't have a reservation because it wasn't in the system. After locating our reservation in a different system, she sent the check in process to my phone via text, where I was prompted to use what was effectively a self check-in system. In that system, I then had to return to my truck to get the license plate number for the paid parking. When I voiced my frustration with the system, I was kindly met with "everyone else had this done at 9am". We got to the room which was still being cleaned for another half hour. For our wait, we were given a couple complimentary glasses of wine. We entered the room and found an odd space that was missing towel racks, hand soap, a second kurig coffee pod, and the ability to close the blinds fully. We went to the pool and grabbed a drink from the bar, and instantly noted a comedy of errors. There's so much potential with this hotel, so it's tough to see this covid era system in place that genuinely doesn't need to exist.
Stayed 1 night in May 2025

10/10 Excellent

Ray

Liked: Cleanliness, room comfort

Perfect

Everything from start to finish was perfect. Check in was very efficient and easy. All staff members were friendly, professional, and welcoming. Excellent!
Stayed 2 nights in May 2025

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Phillip

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jeremy

Liked: Cleanliness, property conditions & facilities
The shower was amazing. The area was pretty quiet and with the exception of when I had to go to my event I was able to walk everywhere
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, room comfort

Would stay here on my next Palm Springs visit

Staff was excellent. Room was clean and cute retro vibe
Stayed 2 nights in Apr 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, room comfort

Great hotel and staff

Rooms are furnished retro style. Everything was clean and updated...in a retro kind of way. Management was friendly and helpful. Would definitely stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christina, Las Vegas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Cole was a hidden gem on our recent Palm Springs trip. We chose it because it was far more affordable than staying in the downtown area, but it still had that downtown boutique charm. It was clean, quiet, the pool area was nice, and we great customer service from Damien the manager whenever we needed anything. The drive to the downtown area was just minutes. I'm very glad we chose to stay at The Cole!
Stayed 3 nights in Apr 2025

10/10 Excellent

Regan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We loved staying here! Damien was very helpful with checking in and making sure we had everything we needed. Super cool layout and great view of the mountains. Will for sure be our go to place when we go to Palm Springs!
Stayed 5 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vi

Stayed 1 night in Apr 2025

6/10 Okay

Victor

Liked: Cleanliness
The property was nice and clean but the ac unit made a lot of noise. I requested check in early for a fee and the approved it but then they said I couldn’t check in early so I asked for a refund for that fee and they said they didn’t offered refunds for early check in requests
Stayed 1 night in Apr 2025

10/10 Excellent

Hailey

Liked: Cleanliness, property conditions & facilities
Very cute and clean room with excellent communication from staff.
Stayed 1 night in Apr 2025

8/10 Good

Jennifer, El Paso

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Dora

Liked: Room comfort
Stayed 1 night in Mar 2025

4/10 Poor

serkan, New York

Disliked: Cleanliness, amenities, property conditions & facilities
It does not clearly mention that this hotel is lobby-less, means everything is online and you receive the entrance code by text message. But just in case, if you have an international phone on you, you will probably not able to get the message which includes your key number to access to your room. There is no security at any time and at night you are on your own. Its is not hard to access the hotel area, if something happens, someone follows you. Like I said you are on your own. Hotel is generally low maintenance, they did something good in the beginning and than left it to by itself. Walls are extremely thin, I woke up to next doors shower sound at 7 a.m. Sunday morning, you hear every single detail. That is why they leave you a soft earplug, actually two... so you can have a nice sleep. Which is unfortunate that the time I woke up to next doors shower sound, I already had my earplugs on...
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Melissa

Business traveller
Liked: Cleanliness, room comfort

Not the best for a business traveler

Stayed for a business trip to Palm Springs. It's a cute motel conversion, with clean, spacious rooms, comfy beds, and a great shower. Unfortunately, the experience of staying was let down by the hotel's system for managing guests on site and the check-in/out process. There is no one at reception between 8 PM and 8 AM, which is pretty ridiculous, and if you are like me and trying to check in or out in this window, you have to do everything online. That wouldn't be a problem, but I had booked several rooms for colleagues, so I ended up having to call the hotel to get everyone sent check-in links, then had to do the online check-in and while it only took 10-15 minutes to deal with, I was in Palm Springs on a really challenging work project, and taking that time out of my day just added to my stress. Since I had to leave the hotel before 8 AM, I needed to do online checkout, and the link they sent didn't work, so I had to text with the hotel about it, again taking time out of my busy day. I also asked for a receipt, which never came. Hotel charges $15 for parking, which is essentially a cramped, exposed space along the street-- pretty insulting to have to pay for that on top of the room charge, as my car may as well have been parked on the street. I also wonder what would have happened if I ran into an issue trying to get into my room with the code provided, with no one on site to support. I stay at a hotel for convenience for business, and The Cole did not deliver.
Stayed 1 night in Feb 2025

6/10 Okay

joanne

Disliked: Cleanliness
Although we enjoy staying here, there are some pretty big issues for the cost and we likely won't stay again. The first time we stayed, there was a power outage in the evening, which took hours to pr our room lacked the basics, which we had to request. This time we requested cleaning several times, and despite staying 8 days, our room was only cleaned once. We had to go grab our own coffee, towels and cupson a couple of occasions. Despite having cupboards a sink and a microwave, they don't provide real glasses, playes or cutlery (or paper towel and dish soap), so we had to buy our own. No sponge or dishcloth, despite being a "kitchenette. The fridge froze our food. The TV remote's battery was dead and our toilet became plugged and no one was onsite to fix it. The gentleman i spoke to was apologetic and gave us the use of a bathroom in an empty room, but we just felt the whole experience was a bit inconvenient from start to finish. The staff is friendly and kind and I am sure they do their best, but it would be much better to have a policy of cleaning rooms every three days as a default on longer stays and how much would it really cost to give more than 2 coffee pods a day, or to have a couple plates and glasses in each room? It felt like we were always ask8ng for the basics the entire stay...
Stayed 8 nights in Feb 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, room comfort

Definitely would come again!

The Cole was amazing! Such cute decor, super comfy bed, and so quiet.
Stayed 1 night in Feb 2025

4/10 Poor

David

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities
A property just outside the busy downtown. The king suite room was very spacious, with a king sofa bed-not used by us- and two TVs. The pool area is gorgeous as is the hot tub. While they don’t have a front desk, the whole process was smooth. We were disappointed the French restaurant and the bar opened at 5pm. Earlier would have been nice. Overall we highly recommend the Cole!
Stayed 2 nights in Feb 2025

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I appreciated the contactless check in and check out
Stayed 2 nights in Jan 2025