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Copthorne Hotel Palmerston North

4.0 star property

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Photo gallery for Copthorne Hotel Palmerston North

Building design
Bar (on property)
Bar (on property)
Family Room | Private kitchen | Fridge, electric kettle, eco-friendly cleaning products
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

View in a map
110 Fitzherbert Avenue, Palmerston North, 5301
  • Place, The Square
    ‪6 min walk‬
  • Place, Arena Manawatu
    ‪16 min walk‬
  • Place, Palmerston North Hospital
    ‪4 min drive‬
  • Airport, Palmerston North (PMR-Palmerston North Intl.)
    ‪7 min drive‬

Room options

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, iron/ironing board

Family Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 2 Single Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite

  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(50 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, in-room safe, desk, iron/ironing board

Family Room

  • Sleeps 2

View all photos for Superior King Room

1 bedroom, in-room safe, desk, iron/ironing board

Superior King Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Superior Twin Room

  • Sleeps 2

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About this property

Copthorne Hotel Palmerston North

Hotel in Palmerston North with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Copthorne Hotel Palmerston North offers 76 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Copthorne Hotel Palmerston North. During your stay, you're just a quick walk from The Square. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Jimmy Cooks Kiwi Kitchen
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, 4 meeting rooms and laundry facilities
  • On-site recreation includes a gym
  • Within a 10-minute walk of The Square and Palmerston North Convention Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness centre, a library, and a garden are also featured at the business-friendly Copthorne Hotel Palmerston North. Free self parking is available.

This Palmerston North hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Jimmy Cooks Kiwi Kitchen – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Jimmy Cooks Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cooks Bar
  • Jimmy Cooks Kiwi Kitchen

Things to do

  • Gym
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All Standard Rooms are located directly outside of the the main building.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 10-device limit. WiFi in public areas is also free and has a 10-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kingsgate Hotel Palmerston North
Kingsgate Palmerston North
Palmerston North Kingsgate
Copthorne Hotel Palmerston North
Copthorne Palmerston North
Copthorne Palmerston North
Copthorne Hotel Palmerston North Hotel
Copthorne Hotel Palmerston North Palmerston North
Copthorne Hotel Palmerston North Hotel Palmerston North

Copthorne Hotel Palmerston North Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 403 out of 1001 reviews
Rating 8 - Good. 364 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cath

Liked: Cleanliness, staff & service, property conditions & facilities
I was quite disappointed I could not have a snack or drink from the room. Apparently the mini bar idea was cancelled over Covid. This should be reinstated as I know it is a welcome treat and convenience for being in your room especially when you do not have transport and the weather is terrible.
Stayed 1 night in Jun 2025

8/10 Good

Winette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room, everything I needed for a one night stay
Stayed 1 night in Jun 2025

4/10 Poor

Trevor, Matamata

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Tv and phone don’t work properly and staff did nothing about it. There’s a fan in the bathroom that can’t be turned off. Very annoying
Stayed 1 night in Jun 2025

8/10 Good

Norma

Travelled with partner
Liked: Cleanliness, amenities
Good rooms very tired need a revamp
Stayed 1 night in Jun 2025

6/10 Okay

Bernice

Business traveller
Liked: Cleanliness, staff & service
Normally stay here and have excellent stay but after trying to shower that night no hot water, AC that only trickled out heat on full! and no spare blanket so doubled over duvet to warm. Lovely clean rest of facilities and staff very friendly. Will give another chance as hope only one off.
Stayed 1 night in Jun 2025

10/10 Excellent

Saimoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a weekend getaway. Rooms were nice and clean and service from reception was amazing. I love how there’s a locked carpark just feels a little bit more safer. Super close to all shops bars and cafes
Stayed 3 nights in Jun 2025

8/10 Good

John

Stayed 1 night in Jun 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central hotel. Walking distance to central Palmerston North. Easy check in, very pleasant room, good restaurant and bar. Well worth staying there.
Stayed 1 night in Jun 2025

10/10 Excellent

Dean

Stayed 1 night in Jun 2025

6/10 Okay

Sokchea

No teeth brush and water for the room
Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and an excellent room. Parking facility was easily accessible.
Stayed 2 nights in May 2025

10/10 Excellent

Noor

Stayed 1 night in May 2025

8/10 Good

Daneel

Liked: Cleanliness, property conditions & facilities
Very clean and tidy
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Meritiana

Travelled with partner
Convenient location to amenities and food
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Undergoing renovations. Gym opens at 7am which is not ideal when you are travelling on business. Otherwise fine.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Amenities
I like its cleanliness. I am not used to the shower head being fixed.
Stayed 1 night in May 2025

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Good location as close to CBD. Recently renovated room with large viewing window. Great view of Palmerston North. Heat pump also installed. Instructions needed for heat pump operation. Friendly and helpful staff. Shower mat needed as floor very slippery.
Stayed 2 nights in May 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy staying here, even though renovations being done at the time
Stayed 3 nights in May 2025

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Perfectly fine, but there was significant construction work going on at the time I stayed
Stayed 1 night in Apr 2025

10/10 Excellent

Sally

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

LISA

Stayed 1 night in May 2025

10/10 Excellent

Boele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price for the hotel, no complaints.
Stayed 1 night in May 2025

8/10 Good

Paul, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms excellent, all fresh and new, great bigger than king-size bed. Restaurant staff were wonderful, meals great. Why is a decent coffee extra at breakfast? We dislike coffee from urns. Cereal bowls toooooo small. A big thank you to the staff for wonderful service in what must still be trying conditions as outside of building is maintained and repainted. Bonus is that work men only start at 9am. No doubt grounds and road markings will be redone after work on building completed.
Stayed 1 night in May 2025