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Pam Thermal Hotel & Clinic Spa

5.0 star property
VIP Access

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Photo gallery for Pam Thermal Hotel & Clinic Spa

Reception
Front of property
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Reception
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Spa
  • Laundry

Explore the area

View in a map
Karahayit Mah. Fatih Cad. Saglik Sok., Denizli, Denizli, 20290
  • Red Travertine of Karahayit
    ‪3 min walk‬
  • Hierapolis
    ‪5 min drive‬
  • Pamukkale Thermal Pools
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

8.4 out of 10
Very good
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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Property grounds

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  • Breakfast included
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, 250 reviews
Spa Hotel Colossae Thermal

About this property

Pam Thermal Hotel & Clinic Spa

Luxury hotel with full-service spa and free breakfast
A full-service spa, an indoor pool and an outdoor pool are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, a bar/lounge and a poolside bar are on-site.
Pam Thermal Hotel & Clinic Spa offers 234 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include a bath, bathrobes, slippers and complimentary toiletries.

This Denizli hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. There are hot springs on site.
During your stay at Pam Thermal Hotel & Clinic Spa, you're just a quick walk from Red Travertine of Karahayit. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages, body wraps or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs, a steam room and a playground
  • 6 minutes on foot from Red Travertine of Karahayit and a 3-minute drive from Pamukkale-Hierapolis
Pam Thermal Hotel & Clinic Spa offers its guests a full-service spa, hot springs, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a children's pool, and a steam room are also featured at the luxury Pam Thermal Hotel & Clinic Spa.

Smoking is allowed in designated areas at this 5-star Denizli hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in Turkish cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 3827

Property is also known as

Pam Thermal Hotel Clinic Spa Pamukkale
Pam Thermal Clinic Spa Pamukkale
Pam Thermal Hotel Clinic Spa Pamukkale
Hotel Pam Thermal Hotel & Clinic Spa Pamukkale
Pamukkale Pam Thermal Hotel & Clinic Spa Hotel
Pam Thermal Hotel & Clinic Spa Pamukkale
Pam Thermal Hotel Clinic Spa
Pam Thermal Clinic Spa
Hotel Pam Thermal Hotel & Clinic Spa
Pam Thermal Clinic Pamukkale
Pam Thermal & Clinic Denizli
Pam Thermal Hotel Clinic Spa
Pam Thermal Hotel & Clinic Spa Hotel
Pam Thermal Hotel & Clinic Spa Denizli
Pam Thermal Hotel & Clinic Spa Hotel Denizli

Pam Thermal Hotel & Clinic Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 86 out of 173 reviews
Rating 8 - Good. 50 out of 173 reviews
Rating 6 - Okay. 17 out of 173 reviews
Rating 4 - Poor. 5 out of 173 reviews
Rating 2 - Terrible. 15 out of 173 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kutay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Viktor, Vacouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The best in the area. One thing that could be improved is a music at the pool. There could be much softer melodies without loud vocals that would allow guests to enjoy the hotel/clinic even better.
Stayed 1 night in May 2025

10/10 Excellent

Viktor, Vacouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in the neighbourhood with the best thermal pools.
Stayed 1 night in May 2025

8/10 Good

Muhammad

Stayed 1 night in Apr 2025

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay. The hot sulfur pools are amazing. The reception and dining hall are spacious and have a beautiful view of the hot water. The dining staff are also wonderful and friendly.
Stayed 1 night in Apr 2025

8/10 Good

fan

Travelled with family
Liked: Staff & service
Great thermal pool.
Stayed 1 night in Apr 2025

10/10 Excellent

Emine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ross

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, staff were amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities

Poor Service, No Spa, and Hot Water Issues

The overall experience was disappointing. The service was slow, and parking was a hassle—you’ll likely end up on the street since the dedicated spots are very limited. The biggest issue was the lack of hot water in the room. No action was taken, no offers or compensation were made, and it was only fixed the next day. The spa was by far the worst experience—don’t waste your money. It’s practically nonexistent. On the positive side, the food was decent with a good selection, and the thermal pools were nice. However, keep in mind there is no indoor pool—only an outdoor one. The indoor option is limited to thermal water. The room itself was okay but outdated. I left feedback with the staff, but their response was indifferent—just a simple “we’re sorry” with no effort to address concerns. Wouldn’t return.
Stayed 3 nights in Feb 2025

8/10 Good

Galip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

ayse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Harun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Giriş ve çıkış işlemleri kolay ve rahattı. Çift olmamız rağmen odada iki ayrı tek yatak vardı. İlk önce sadece yatakları birbirine itip gitmek istediler. İsteğim üzerine çarşafı çift kişilik çarşafla değiştirdiler ama yorganları değiştirmediler. Açık ve kapalı termal havuz vardı. Açık termal havuz katlar halindeydi. En baştaki suyun başladığı nokta epey sıcaktı. Aşağı katlara indikçe sıcaklık azalarak gidiyordu. Kapalı havuzda jakuzi bölümünün olması iyiydi. Saunası çok küçüktü. Masaj ücretleri makul ve masaj masaj iyiydi. Restoran bölümü büyük ve yeterliydi fakat hem emek ve kahvaltı çeşidi azdı hem de yemek standları çok yetersizdi. Akşam yemeklerinde kuyruk oluşuyordu. Müzik eğlence iyiydi.
Stayed 2 nights in Jan 2025

8/10 Good

Cansu

Stayed 1 night in Jan 2025

10/10 Excellent

MEHMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Xuan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the hotel for it's thermal pool. We enjoyed the hot springs in the evening and also wanted to use the pool in the morning, but was told it opens at 10am! However, when we went out for breakfast, we found guests were in pool at 8am. Not sure why the staff told us the wrong time for pool hours. Anyway, we missed the chance to enjoy the hot springs in the morning since we needed to check out after breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Ayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Carla, Innisfil

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice property, the hot springs pools are the main feature and they are great, though dated. The lounge chairs are fairly old and the hot and wet sauna could be updated. The rooms are lovely and clean. The food is very American, do not have lunch or dinner there. It is a tourist town so expect a carnival feel but the site of Hierapolis is beautiful and very close. The Pamukkale travertines are pretty, though they have become so destroyed that there is only one section worth seeing and even that is not as spectacular as expected. The town is very run down, though we did have the best Manti at one of the restaurants that we’ve had so far on this trip. Overall the hotel is a good option considering the condition of many of the others, but keep you expectations low for a 5 star hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great thermal pools on site. We had a lovely 2 nights here, wish we could have stayed for longer. Good nutritious food served at breakfast and dinner. Amazing value for the experience.
Stayed 2 nights in Nov 2024

8/10 Good

Janice Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel food could have been better not much

Great hotel loved thermal spa
Stayed 1 night in Nov 2024

10/10 Excellent

Lale

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great pool/spa facilities. Overall wonderful stay and would be back again
Stayed 1 night in Aug 2024

8/10 Good

MING-TSAN

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Eren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the mud bath and thermal pools, but wish they were open later! Friendly staff and a nice room. Overall great stay :)
Stayed 1 night in Jul 2024