We arrived and had no idea for 10 minutes how we would get into the room after checking in. The front desk said they had no info and weâd get it from who we booked with. No communication said we would get the code 10 minutes later. Nothing said the property had zero luggage carts. The elevators are ridiculous, squeezing or wait 20 minutes in the sauna of a glass room. Construction work lasting all hours 6a-10p. Our 14th floor balcony door didnât lock, we had a toddler with us, no one on property would help. Emailed and over 24 hours later was told maintenance would come. No one ever came. The room was as pictured, but DIRTY, the wallpaper was pealing off the wall, the sofa was beyond needing replaced, if it was cleaned before we came they left cookie wrappers and trash on the floor in the living room. The master bathroom needs a deep cleaning and shower replaced. The A/C unit was about to go out and screamed the whole trip. The property was giant and had lots of pool choices. All the pools were ice cold at the end of may, they said online they were heated. The walk to beach across the street wasnât bad. The steps at the end of the boardwalk were annoying.