Overall a good vacation. The view was absolutely amazing!! Communication with the management was great and we were allowed to check in early.The elevators took too long to come to the 23rd floor, when they did arrive they were packed with people. Excessively long waits for elevator. But that has nothing to do with the condo itself, which was ok. It's older and needs updates throughout and repairs on some closet/pantry doors. Kitchen could use more supplies like hand towels, cooking utensils...The major concern was the A/C unit did not cool the master bedroom. It stayed extremely warm when the rest of the condo was comfortable. We had to purchase a fan to try and draw air from the living room into the master bedroom.Overall "ok" stay, won't book this condo again because of the elevators and lack of A/C in the master.
Great room & easy check in. The only issue was the cleaning lady was there at 10:01. Called host to say we were still in room. Explained we were waiting on elevator. Elevators were overly busy. Will stay again!,,
Check-in was fairly easy. You have the option to register ahead of time, and it is highly encouraged. In the end, it makes the check in process easier. They have carts available for your luggage, which is very convenient. The kitchen was well stocked for cooking. Wi-fi is available, but spotty in the bedroom closest to the front. The host was easy to communicate with and answered quickly. The checkout process was super easy.
The condo we had was decent although dirty and horrible kitchen supplies. The resort is horrid we spent half our time waiting in or riding an elevator and those often broke with people on it. Water was out day and half beach service and rules ridiculous and pools had zero shade areas. Never stay at this resort if you want an enjoyable vaca.
Great beach pools and amenities, but you better be patient!
This unit has been remodeled, but not super well. Everything is nice, but thereâs an outlet directly behind one faucet in the master bath and the outlets in the kitchen peninsula are all popping out. Also, the AC is great in all parts of the unit except the master suite. But thatâs all minor for the abundant space and incredible view.The building though is poorly planned. The elevator situation was a whole experience, with up to 30 minute waits for elevators on Friday and Saturday due to so many people with beach wagons or bellman carts. In the off hours, it was fast and efficient though.Property amenities were nice and well taken care of, and parking was plentiful and accessible.
The WiFi was sporadic and the television in the middle room did not work which was a huge inconvenience for the guest. Otherwise everything else was great.
everything was good except, no wash rags and you could have left a few more dishwasher rags and something to scrub pans with would have been great , also there is a nail at the bottom of the left hand side of the sofa that tore my grandson up and something to pans with would have been great
The location of this condo is great! The condo was in great condition. The only complaint we had was that the master bedroom was hot. The ceiling fan didnât work well and there is only one vent in the room. The pillows
AC filter missing and mold and did not cool. The carpet in the clothes was dirty. The mattress needed replacing Along with pillows, towels, couches and couch cushion. Need nice chairs outside tubs stained and no door on the shower only a curtain. The door would not shut. I would not used the washer and dryer because the area was so dirty. Also it needs paint job! Worse place I have paid to stay in. Never again
Where do I start , the room was ok to a point , stuff needs to be up dated for sure , bar stools were old and rusted , living room table wheels was broke , beds were ok I guess , but the elevatorâs being out was absolutely terrible !!! I paid so much money for sub par at best stay !! Waited 35-45 minutes up to almost an hour on the elevator !! Not good !! So never again !! They should have had them fixed before allowing that many people to stay in one place so thatâs why the title says never again. !! After I paid extra money for early check-in, it was absolutely terrible again never again thanks thanks
The actual condo itself is nice and in a very good location. But the elevator situation was beyond ridiculous. The two elevators on the end of each side did not work at all. Going out at night was a nightmare. You would wait 30 to 45 minutes just to get an elevator down to the bottom floor.
The room was beautiful and had everything we needed. The only complaint is the elevator system, and this is on the resort itself. We were on the 23rd floor. Definitely pack your car the night before you leave and start heading down to check around 8.
The only exception was the check in and elevators were horrendous. Apparently everyoneâs check in is the same time and only 2 people checking everyone in which took forever. Most of the elevators seemed to not work at different times and the wait to use them was 30 minutes or longer. When they had a staff member working them everything seemed to go smoother.
The condo itself was spacious and great floor plan.
The problems we had inside the condo was the furniture being dirty,along with the carpet. The bed sheets was dirty.As in i could still smell the cologne from a man.the door leading to the terrace, meaning the sliding track was very dirty like mold was setting in. Need to really have someone who really going to keep up your property.Not to tell the guests we are welcome to use the washing machine. That is a negative when i am on vacation. It should have been cleaned. Wouldn't stay at this unit again..Then the weather was terrible. Wasn't allowed to even change the date.Not cancel, just change to a later date,when we seen that the weather was bad in Florida.