The property manager found me on WhatsApp before the trip, which was a great way to communicate. We were met at the apt and given a tour & instructions. The apt is as described & depicted in the photos. The complex is very quiet, clean & safe. The unit is up one flight of stairs. There is an elevator, which was handy for transporting my giant, heavy suitcase. AC in both bedrooms & LR, kept the apt sufficiently cool during our July visit. The full sized fridge & freezer was a plus! The area is lovely, clean & safe. Cafes, bakeries, food markets within 2-3 blocks. The beds were comfortable, the water pressure & hot water was great. I would absolutely stay here again.